Customer Ratings & Reviews

Though I have a special talent for tangling up programs, the Geek Squad (after a bit of serious search) was able to find my missing documents, explain to me where they went and why and teach me how to continue to used them, etc. I am so happy they exist.

Great company,great service, knowledgeable staff,love Best Buy!

II have peace of mind knowing I can count on Best Buy if changing my mind on an appliance, for example, withing a 60 day period. I can exchange it for a diffetent brand or model.

Discounts are nice. Free shipping is nice. Increased return window timeframe is nice. Subscription fee is... a fee. Times they are a changin.

This My Best Buy Plus Membership is a great thing to have if you shop at BestBuy. You get special discounts and sales events just for Plus and Total Members. There are a lot of benefits that come along with this membership. Early access to sales is one of them. Special sales events that are specifically for Plus members. I have saved more money buying my favorite technology and household appliances in the past year than I ever have. It’s well worth it.

I bought this because of extended return window for a couple big ticket items (which turned out to be unnecessary as I love them). I like having the 60 day window. I do wish it was just standard instead of costing extra money, so I won’t be renewing it. But for what I needed it for I have no complaints.

I signed up for Plus as part of a promotion, so the cost and the reward basically cancelled each other out. Based on my spending habits, I only saved about $22 dollars that year with the membership. When it came time for renewal, I didn't really see the value, but I did opt to upgrade to the Total tier which gives you 2 years of geek squad coverage per product. Since i was buying a new laptop at the time, that felt like a much better fit for my needs. My biggest complaint is there's not an easy way to upgrade or downgrade yet. You have to cancel the existing membership and buy the one you want.

Amazing! Cant go wrong with it. Many deals and extra discount

Loving the Best Buy Membership so far. Great savings, helpful perks, and solid customer service. It’s already paid for itself!

$50 credit given as promo when signed for the membership, but wasn’t explained clearly that it wasn’t valid right away and for only about 2 weeks. I was able to utilize it but wasn’t convenient. Membership good if making multiple purchases and looking to have some shipped.

Lots of rewards, promotions, and free shipping I love!

I haven't used not much of this plus but I'm looking at the prices, and I'm really happy of looking at the prices. I'm looking forward to buy stuff to make my house look better. Thank you very much

honestly it may not be worth it to purchase this membership, I used it maybe four times over the year and it never gave me any discounts really that I can remember. I don't shop at Best buy that often but I did get a 86-in television and it never gave me any points back as well as earbuds for a couple of times and it never gave me any points I don't remember getting any freebies from this membership.

I think the Plus membership is a good value and seems to have enough benefits and discounts to make it worth the price.

Seems like a good value so far! Hoping rewards activate to be able to use them.

I would highly recommend this lap table to every one

the salesman who sold the washer was not real good. The delivery guys were OUTSTANDING!!! The washer is doing a great job!

Hi, I thought BestBye is the place where people buy things without worry. But I had really the worst experience. Last July 6th I spent around $4800 something a Tv , sound bar and few other things order # 1125187262127 And it was scheduled for delivery July 29th .. and July 8th I saw the TV price went down $300 .. when I bought the TV was $3300 .. then call BeatBye customer service and ask for price match then the agent say okay we can do that but for now the order is pending once the order is delivered give us a will do the price match and also he give me a Case # 359765158. Then I said okay. The product delivery date was July 29th and it’s came on time then the next day July 30th I give a call to BestBye for price adjustment then agent say we can’t do that you have to go to the store where you bought it .. then I went to the store after they checking everything from the store says you price match it’s already approved just need to process just give them a call they will do it .. then I left the store and call again the BestBye was on phone for an hour the lady same think she I we can’t do that you will have to go to the store .. then again July 31st I went to the store again talk to them .. they told me it’s already there why they don’t process that .. call them again and talk to the customer service manager .. then I called again also spoke to the supervisor but she told me we can’t give the $300 price match .. so my question is way I got miss guided from the beginning.. I could have go next day and cancel my order and re order again and get my price match .. I still can return all the stuff I bought eventually BestBye will lose $$$ because everything is open box now .. my only concern is customer like me spent thousands of $$$ to give you business but if you guys harassing them like that .. then slowly you will loosing business. I will still request if possible please bring the issue to higher level I already share the order number also the case number.. I also have the picture for July 8th but definitely find out if you check the TV price on July 8th ..

Great Staff even if it’s busy, I went around the holidays and she was very helpful

Membership is really worth it, you get access to a bunch of deals and the membership really isn't overly expensive.