Customer Ratings & Reviews
Customer reviews
Rating 4.2 out of 5 stars with 41248 reviews
(41,248 customer reviews)Rating by feature
- Value4.5
Rating 4.5 out of 5 stars
- Quality4.6
Rating 4.6 out of 5 stars
- Ease of Use4.6
Rating 4.6 out of 5 stars
to a friend
Rated 5 out of 5 stars
Worth it
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.We are glad we purchased this. It allowed us to have 2 months to return a TV instead of 2 weeks. After a couple weeks our TV started having issues and without this membership we would have been out of luck. We also go a $50 reward for it so it essentially paid for itself.
I would recommend this to a friendRated 5 out of 5 stars
We love the perks that comes with the membership
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.My husband got his dream laptop with the help of the membership
I would recommend this to a friendRated 5 out of 5 stars
We love the membership and will use it alot!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This membership is a great price and wonderful for gift giving. Excellent deals.
I would recommend this to a friendRated 5 out of 5 stars
Bravia Sony Television
||Posted . Owned for 9 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The picture is clear and the colors are true and vibrant. It has great features, e.g. will turn off automatically if a program is not selected within a certain period of time. It also has several other convenient and practical features.
I would recommend this to a friendRated 3 out of 5 stars
Meh it’s ok
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I haven’t seen the value of the membership yet and forgot much of what was told to me about it.
No, I would not recommend this to a friendBrand response from Memberships Expert Team
Posted .Hi, Shelmy! We appreciate you sharing your experience with your My Best Buy Plus™ membership. In addition to getting an extended 60-day return/exchange window on most products, you also receive Free 2-day shipping, and exclusive member pricing!
For further assistance, please reach out to us via Facebook (facebook.com/BestBuy), X (X.com/BestBuySupport), or Instagram (instagram.com/BestBuy). We are always here to help!
Rated 5 out of 5 stars
Membership
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I love this membership because can save a lot money
I would recommend this to a friendRated 3 out of 5 stars
Only worth it if used often
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.On paper the membership is a decent deal. I paid $50 for it and got a $50 certificate to spend at Best buy. I purchased the membership in order to get two month price match on a TV purchase and that is the only reason. I was banking on the price of my purchase to decrease which didn't happen but I'm not mad I got the membership. I will not be getting it again though because I simply do not shop at Best buy often enough.
No, I would not recommend this to a friendBrand response from Memberships Expert Team
Posted .Hello, ANTONIOL! Thanks for taking the time to leave a review for us regarding your My Best Buy Plus™ membership. We thank you for giving the membership a shot, and hope you can take advantage of the great benefits. These include free standard shipping, free 2-day shipping, exclusive member prices on thousands of items, exclusive access to sales, events and products, and an extended 60-day return window on most products. Here is a link with more details on our membership tiers: https://www.bestbuy.com/memberships. If you have any questions for us, please reach out to us via social media. We would love the opportunity to assist you on any of the following platforms: Facebook: @BestBuy, Instagram: @BestBuy, or Twitter/X: @BestBuySupport. Be sure to mention that this is in response to your My Best Buy review. Thanks!
Rated 5 out of 5 stars
A Latin new buy lover
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.There is awesome, I don’t have too much time in USA and in my first job and the best offers with Best Buy I win a lot about technology
I would recommend this to a friendRated 5 out of 5 stars
must get
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.it’s worth it i got it when i bought my JBL sound system
I would recommend this to a friendRated 1 out of 5 stars
The sales man lied to me on how the program worked
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Its a great program, but im giving it 1 star because the person who sold me this program lied to me about what exactly it is. I was tight on money but felt pressured to get it due to deals i wanted to get, and money that would come back to me. I wanted a tv that was consistently being sold out during black friday, the sales man on the phone told me if i get this program i can get the tv up to 2 months after at the black friday price, he also told me a 800 computer i bought a month earlier would get $50 back which would cover the price of the plan. I went back in with in a week to get the tv i wanted price matched at the black friday price and they said it dont work that way, only works for items i already bought, and then i tried getting the price match on my lap top i got to get $50 returned on my best buy credit card, and they said it dont work on items i bought before i got the membership plan. I was so mad, cause i only got it because of those 2 reasons. I have been able to use the perks with a tv i bought for a 60 day return, but tbh i cant guve more than 1 star because i didnt get it for that purpose, i felt lied to, and next time i will ask multiple people before settling on something just to make sure they are telling the truth or are trained well enough to explain it in detail. I would reccomend it though, cause i was able to get the return done and got access to 3 day specials
I would recommend this to a friendBrand response from Memberships Expert Team
Posted .Hey there, Brandon! We can fully understand the need for support when it comes to making the most of our Price Match Policy. The benefits available to you as a member include exclusive member prices on thousands of items as well as access to sales, events and products, free 2-day shipping, and an extended 60-day return window on most products! For more information and support, call (888) BEST-BUY or (888) 237-8289 or visit https://www.bestbuy.com/memberships.
Rated 3 out of 5 stars
James c
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Had to buy membership to get refrigerator deal which angers me.
No, I would not recommend this to a friendBrand response from Memberships Expert Team
Posted .Hello James, We get why that would feel frustrating and we would like to see it we can answer any question you may have about your membership which you can check out anytime at https://www.bestbuy.com/memberships. If you want to talk through your options or share feedback about the experience, the quickest way is to message Best Buy on Facebook (facebook.com/BestBuy), Twitter/X (@BestBuySupport), or Instagram (@BestBuy) and mention it’s in response to your My Best Buy review so the right team can help.
Rated 5 out of 5 stars
Membership review
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This membership can really help out in the long run! Very worth it!
I would recommend this to a friendRated 3 out of 5 stars
Membership
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This membership is very new to me and havent really seen very much information about it. We did however get to keep the discounted price for the tv we purchased and got a $100 in rewards. I would recommend it to others, but i think Bestbuy has some work to do to improve upon which would get a lot of members to join if done right
I would recommend this to a friendRated 5 out of 5 stars
The best place for everyone
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Best Buy is the best place to buy everything you need in electronics and whatever you are looking for. They are at the forefront of technology, in your daily routine in life. Good prices and above all much better than the competition in terms of quality and prices. Good customer service and professionals in the field of service to customers.
I would recommend this to a friendRated 5 out of 5 stars
Worth it!!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great value, awesome exclusive deals and rewards. Combine it with Best Buy credit card, especially if you shop for electronics consistently.
I would recommend this to a friendRated 4 out of 5 stars
Gives upfront discount
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I got a upfront discount on this membership that saves me approximately 300. I have not used it for anything else will consider continuing it of it really worth it
No, I would not recommend this to a friendRated 3 out of 5 stars
Its ok
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I havent had the opportunity to use it yet, however the sales tactic to get us to.purchase it was confusing etc. I do think the pricing os good on member items. I would just be cautious and clarify with the sales person. I am sure that they get some sort of spiff for selling it and I always like to help where I can with that. When i had a membership I think a year and a half ago with Best Buy, i was told that everything came with a warranty and no matter where i lived tech issues would be taken care of. My headset had an issue and tech could not help and i was told i had to go to the store to exchange it. I live an hour and a half away. No option to mail it and get a new one etc.
No, I would not recommend this to a friendRated 4 out of 5 stars
Take the opportunity, avoid otherwise
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Frankly, the extended return window is wprth it in and of itself (say what you will about the default Best Buy return window). If you can find a product that is discounted enough by the membership to significantly cover the membership, it's a no brainer. Wouldn't purchase it otherwise though.
I would recommend this to a friendBrand response from Memberships Expert Team
Posted .The extended return window is definitely worth it in itself and is one of many perks you receive as a My Best Buy Plus™ member. We're so happy you've enjoyed this benefit, and we encourage you to check out all the other savings and discounts available with your membership here: https://www.bestbuy.com/site/best-buy-membership/best-buy-membership-plus/pcmcat1679669359180.c?id=pcmcat1679669359180.
Rated 4 out of 5 stars
Lg microwave
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good price Fairly easy to use. Only complaint numbers and functions do not light up making it hard to see.
I would recommend this to a friendRated 5 out of 5 stars
plus membership
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.very helpful getting everything set up on new computer. the plus membership was a great financial help. and will continue to be as I am always going to need tech help.
I would recommend this to a friend
