Customer Ratings & Reviews

the membership is worth every penny. the extra customer service is worth it alone

All i can say is that this oays for itself in the long run

Great value and great piece of mind. I feel like Best Buy stands behind the products with the longer return window. Shows they care about the customer

Only time this came in handy was for my MacBook I didn’t renew

I took out the annual membership primarily for getting a heads up on future purchases. It also came with a no restocking fee policy, on return items. The receiver that I purchased was in fact returned because it wouldn't fit in the only space allowed for it. No problems on the return. The next planned purchase will be a larger smart tv for the rec room.

This is real discounts and services in a very fast way

BB employee sold me on the idea to purchase the membership due to its major benefit of price matching and flexible return policy…the price matching is FALSE ADVERTISEMENT. I had purchased a Lenovo Yoga laptop. Within 3 days of purchase I found 4-5 company’s selling the exact same product number/hardware/software specs. I went to my local store 5 minutes drive away. Customer Service refused to honor the match citing those companies were not competitors. (Any company that could win a sale from BB is a competitor). I’m drive home , factory reset the new Yoga7 and drove back to BB and the Store Manager processed the return! Went home and purchased a better system config directly on Lenovo Site and saved $200 ! The membership - waste of $50.!

I got money's worth the first year. Barely broke even second year and kinda didnt. If the thrid year isnt good Im not renewing Only worth getting this with the right purchade

We noticed that the sales price of out SAMSUNG OLED 65" TV, price reduced by $742.00. We went to the Greenville BEST BUY......no hassles....they put the $742.00 back on out credit card immediately! Thank you!

Product automatically renews and don’t have to worry about it. Fairly priced as well

Our salesperson was extremely helpful. Very knowledgeable, courteous. You had great prices for the July 4 sale. When the geek squa came to our house previously to install our 98 inch TV they were terrific too

I really think the features and extra coupons you get are pretty neat. Considering all that is offered I recommend purchasing this membership along side an expensive purchase. It’s a safety net that keeps on giving. I have the chance to try my products and return them if needed and still retain my purchasing power for something else I might consider. Overall definitely worth it if you’re a frequent shopper!

I purchased an open box car stereo a few weeks back. However, a couple days ago I found that a sale price brought the price of a new item below my prior open box price. Within 5 minutes I had a refund of the price difference and saved a bit more money on an already excellent deal. Appreciated how easy the process was. They just looked up the information using my membership info and gave the refund back to my card.

This is a real good deal great value and I’m glad I bought it good advantage to this membership

Good to be a member and get membership deals and packages.

Found out the membership has no benefits in the event you have an issue with your laptop even though the laptop was purchased at Best Buy 7 months ago and was under factory warrant. They fixed the problem but only after I agreed to erase all my safe data, was hoping for more...

It was ok for what I used it for. I wish I could have used it more but it was rare when the items I wanted would go on sale. I did save some and it paid itself off so it wasn’t bad.

Membership for $50 saved me $325 so becoming member was easy decision. I receive quite a few e-mails for “ special” deals that are a bit annoying. Be nice if you could limit those to just products you might be interested in. Not sure I’ll buy again.

The membership is so worth it to have. You get daily deals and lots of clearance items that are amazingly cheap. The deals that I often see are cheaper than other stores or online.

Very useful if something you buy goes on sale within the next month or so since they refund you the difference