Customer Ratings & Reviews

The membership is great, I appreciate gettig preferential treatment. I realize I can cancel at any time, but why would I?

I was a plus membership in the past. I went back and got a good deal for the plus member for a 65inch C5 oled tv for a great price

Best thing I've purchased to be a part of in a long time! Having a membership with Best Buy is a smart thing to do with all the benefits that you get iut of it!!!

Having the Geek Squad at your finger tips is a life saver. They came to my house and set everything up! Awesome service in store too! They fixed my laptop and it was easy and affordable. Many thanks! Tara

Membership helps tremendously on other purchases, great value

While I understand every business has (or will), adopted this idea of charging customers for a “special membership,” it really is not what I thought. I have spent a ton of money at Best Buy, I love shopping at their store, but this membership feels like a joke. You pay $49.99/year for these member benefits, but are they a benefit? We get 2-Day shipping, but when I want something fast, my Amazon has some same day, next day, and two-day options. Then we get “Member pricing and discounts.” Where? The discounts are on most items are a slap in the face to loyal customers. I get notifications and emails about deals but when I view them, I get upset I wasted my time. Look, I understand in today’s economy, a saving is a saving, but you would think paying for a membership would give you better deals and coupons. A perfect example of these “deals,” is their Dyson V8 Cordless Vac. It is on sale from $470 to $383. If you’re a total member or total plus member, (PLEASE SIT DOWN BEFORE READING HOW MUCH YOU SAVE), being a valued and now paying member you get to save an additional, whopping $3!!! If this review allowed emojis, I’d insert a few. The Membership offers “Early access to hard to find products.” I have not used this feature. Lastly, you get an extended 60-day return window on most products. I guess this is a benefit if you purchase an item that you later aren’t feeling. Sadly, this membership is very basic. Worth $50/year? Not in my opinion. I feel like this should be automatically included for any rewards member. Then maybe have the total plus membership as an upgrade option but less than $179/year. Maybe my thoughts will change in the next couple of months? Maybe they will send out better deals and savings, but at this time, I’m not impressed with this membership and will probably cancel before the 1-year auto renewal.

It’s good that it can help bump you up in line if you are queued for something that is in short supply. Like trying to buy a video card in my case. But it sucks that it’s come to needing a paid subscription just to try and get ahead of the bots and scalpers for the average consumer.

This subscription was helpful when I bought my laptop

Great price on the equipments I purchased as well as the quality…Additional items purchased enhanced the entire purchase…Can’t wait to utilize the whole of the membership.

I had a dishwasher delivered in February from the Best Buy outlet in Fairfield California. There was water damage so I asked the delivery drivers to leave the dishwasher and I would have it installed. They left the dishwasher but did not leave the kickplate and I went into the store and a young man helped me and is having to kick plate delivered next week. His skills were very professional and knowledgeable and I appreciate his service.

Geek squad was very knowledgeable on our security purchase how to make the best of getting set. Thank you Geek squad

This is a great value. Especially if you're planning to make major purchases or making upgrades throughout the year.

So far it looks like a good program and time will tell. The staff when you can find someone are still fairly helpful

I signed up for this yearly membership because my friend had told me how good it was and worth the money. The salesman confirmed everything my friend told me. I haven't used it yet, but I have no worries about anything.

The membership was pretty good, it was free with my purchase and it included some discounts

Geek Squad cleaned my pc, and that service was included with my membership and then installed my new protection

The product works super well and the support team was nice with helping me figure out the membership detailing!

This membership is real value. I got this membership only in $2 for one year and 60 days extension for replacement that is really helpful

Best Buy looks out for the customers and make sure that we get the best deal!!!!!!!!!!!!!!!!!!!!

I have owned this Samsung monitor for just over a week to use with my Mac Mini. Thw picture quality is great and perfect for vedio and photo editing. I would 100% recommend.