Customer Ratings & Reviews

[Employee of bestbuy] Membership is pretty decent for the extended return window and pricing but the pricing really only affects computers, tablets, phones, and aceessories not so much deals on TVs or appliances. Just wish for better deals in those areas but overall pretty decent.

The added protection plans on purchases are good. Added time to try product before you return it is a plus. I gave 4 stars because there needs to be more deals for plus members especially during sales.

First TV in several years. I was in the market after my tv from 2014 finally stopped working. I had Best Buy deliver and install. Initially I thought I may be making a mistake going from a 50 inch to a 98 inch TV , but it is perfect. My wife even likes it !!! Great job on install and love the features and picture quality.

Best Buy is our go-to place for all our entertainment needs. They always provide us with great service, before AND after we buy. We have been satisfied customers for over 20 years It makes us feel comfortable knowing we can count on buying good quality electronics and a service team we can count on. Thank you Best Buy.

We came into the Janesville location to look at Black Friday tv deals. We found a great open box deal and looked for a team member for help. Joey came over to help us plug the tv in. He stayed with us and gave great advice on brands and the different quality and types of tvs. He was super helpful. And gave us his undivided attention for over 45 minutes! Helped us pick out 2 very nice new Samsung tvs for our home. He helped make us feel confident in a quality product.

I love my purchase from Best Buy they were very helpful when I asked what I was looking for !! I would definitely recommend them thx you

It allows you extended time to review your item purchase and decide if you need to return it. You have extra time to return your purchase item. If need be Customer Service is wonderful and they do have good customer service.

The Best Buy membership has been a great investment for me. It offers a range of benefits, including exclusive deals, early access to sales, and extended return windows. The free shipping on most items is a convenient perk, and the added support services. Overall, the membership enhances the shopping experience and offers good value for frequent Best Buy customers.

I've been a regular customer at Best Buy for years, and they never disappoint! Whether I'm shopping for the latest tech gadgets or home appliances, they always have a fantastic selection at competitive prices. The staff is incredibly knowledgeable and friendly, always willing to help with recommendations or answer any questions.

Kind of hard to gauge value when I don’t buy new appliances or electronics regularly. I think we got free delivery when we first signed up and we were sold on exclusive deals, but nothing has really stood out to me as a great deal. Forgot we had it over time and then it auto renewed. Would have appreciated some notice before it renewed.

The only real downside to a Best Buy membership is that you have to go into the store if you have any questions, otherwise, if you try to call the store, you are routed to a foreign country and you/or they, may have a difficult time understanding each other.

Very nice tv great picture easy to work with I recommend this is great for the money.Samsung did a nice job with this one.

Good value. Bought two laptops and get $75 rebate which cover the cost of this membership. And a peace of mind that my laptops are covered with a good plan.

Membership is the real value. I would recommend. You got to go.

I bought a new TV, but don't use the membership otherwise. The Geek team was unable to help me with the Samsung operation, but the Samsung staff was excellent.

Free shipping, exclusive discounts, and great deals all year. I’ve already saved more than the membership cost. A must-have if you shop here often.

Well I was reluctant but I guess you really can’t go wrong. It paid for itself after only a few purchases and incentive coupons where they just give you reward certificates just for being a member

I am glad I purchased this membership, It give me access to plenty of sales and benefits!

Thos membership has helped me a lot with my devices. I have a lot of them and repairs and replacements helps

I have already got my money back from just price comparison. This is a worthwhile investment