Customer Ratings & Reviews

I love signing up for memberships and getting extra rewards. However, not sure what I'm getting at the moment! Either way, I'm sure its a good thing. So here's to more savings!

Great thing to have when you purchase electronics and other household items! Love the customer support!

Great value! Was shocked at the difference and glad to be a member.

Because this was the 2nd time happened recently from my shopping experience with Best Buy through Memorial Day 2025 through 4th of July 2025. As a customer from my side to review the entire process of purchasing & delivery & installation cooperation with, There were many issues: 1, different departments or teams inside Best Buy were not cooperative enough to take care of what exactly their customers needs. I would say that Nobody cared about it. 2, Outside of Best Buy to cooperate with its delivery & installation contractors / partners, they made the big mistake and let the installers came to my house waiting for the delivery item coming many hours later. As a customer I did see it in advance and was trying to reach Best Buy In Home customer service team to switch both schedules prior 1 day. Unfortunately either team in Best Buy nobody paid attention to it and let the bad things happening ~ end up they just told me that I have the choice to do returns & refunds ~ but who cares about I took my day off from my work and was waiting for the delivery and installation of new appliance to cook the meal for my entire family!! You know why ~ who’s the most loser? - Best Buy! Because as a customer I’ll never come back to shop from Best Buy again. I’m afraid of it ~ remember that I already had two times bad experience from Best Buy. 3, I made more than 10 times phone calls with different customer service lines and communicated with 2+ chat platforms throughout Best Buy at the day during the above process(In Home Service team, Geek Squad team, General Customer Service Service Team), each time either online chat or phone call they ask me to give them “my name, phone number, email address, physical address”, I remind them there are a lot of FRAUD threads through online and phone calls right now, they should review & get feedback to the management team to improve Best Bay customer service policy in order to protect customers privacy and put it on the calendar in priority immediately. Unfortunately nobody cared about it!!

I like this membership, I get the best deal on best buy and free shipping.

The My Best Buy Plus membership offers excellent value for frequent Best Buy shoppers. With benefits like free shipping, exclusive member deals, and extended return periods, it enhances the overall shopping experience. The membership quickly pays for itself with the savings and perks it provides. Highly recommend for anyone who regularly shops at Best Buy!

I love that I can just take my stuff to BestBuy instead of worrying about manufacturer and waiting for months at a time.

bundle of keyboard and mouse is great works fine aok

This is a great offer if you are shopping often from BestBuy. Also, if you purchase something expensive it provides extra benefits and the discount pays the membership. I started my membership when I got my scooter and still continue it. Overall, it’s worth especially if you purchase a lot from BB

In my opinion, this is unnecessary profit for Best Buy. Maybe it’s useful for some people, but what they currently offer is not enough to justify the $49 price. To me, it feels like extra revenue for Best Buy rather than real value for customers.

They are so easy to work with on helping you fine something you want or if you are having a problem with something you got there all you need to do is fine someone to help you

"Best Buy Plus Membership has truly elevated my shopping experience. The exclusive perks, from free shipping to member-only deals, make it a game-changer. The convenience of 24/7 tech support and extended return windows adds immense value. The annual fee is a small price to pay for the significant savings and premium service. Best Buy Plus Membership is a must for tech enthusiasts seeking a seamless and enhanced shopping journey."

Fantastic surveillance system and installation was top notch and highly professional. Can’t say enough about the service of in store sales as well as the man who installed it for me!

Good value in case you need to return anything or get best deals on pricing

Enjoying the benefits of my membership. Is it value and worth it.

I rarely agree to these sorts of memberships but the folks at the register recognized that the items I was buying would be eligible and that the total savings would completely offset the membership price. That's some great customer service.

Great deals, sales and rewards. Got the membership with a reward on my account. So its worth it. Very handy abd good selections on member pricing on items

Don't make a purchase with out it. My new tv upon deliver did not work and it was replaced and set up within a week.

Got a nice discount. More then what the membership cost so good value

That’s great shop and affordable, I’ll recommend this shop to my relatives..