Customer Ratings & Reviews

Joining Best Buy plus opened up so many additional services and discounts it immediately paid for itself. I was shopping for a large screen TV for my kids including installation and the discounts with being a plus member were fantastic.

Good program for those buying appliances or tv or computers.

This makes good since to me because I shop at Best Buy for all my office equipment and products. They have good people that work in the store that makes sense sure you are taken care of.

Pretty great! Really improved my experience a lot!

Helpful and competent pricing. Saved our family so much time

The member ship is real value and getting the rewards and best prices

Started out good. Then the free book download gave me the wrong book with no recourse (saw reviews and happened to others). Then, not a membership problem but a service problem, multiple delays for Apple Watch purchase shipment to then receive an empty box. Customer service provided return label for empty box. 2nd shipment with, yet again, more delays (still haven’t received). Followed by an email from customer service requiring photos of the box that had already been shipped back. Who knows if I’ll ever get the Apple Watch (gift for my mother).

This membership guarantees my value and cost for 60 days. I appreciate that.

Used it once. I’ve tried using it and seems that Best Buy always has sales that out bid the membership offers.

Other than my first purchase, I haven't found a benefit. Maybe I just don't buy enough. The first one made it worthwhile.

Way overpriced for what you get but my main reason for canceling is there price matching is pathetic.

I got this and it has come through for me multiple times. I am going to upgrade my membership when it comes time to renew.

The Bestbuy membership and warranty plans are AWESOME! Making a claim on a warranty is so easy!

This membership has been good. They have good deals.

My membership is a very good value. It does give you peace of mind when buying items especially the technical items. They are extremely patient and helped me to order on-line a smart thermostat for my church giving me an exceptional price. (You appreciate that when you didn't grow up with computers from day one!)

I am not really seeing any benefits of this membership. It seems like I am paying for something that should be included with my choice of shopping with your company. I can buy the same items cheaper online, just no convenience of having it in my hands the same day.

Best buy associates have been so helpful and kind.

The geek squad support is great and you make your money back with this investment. I’m very happy I chose to become a plus member as I have already saved more money than I paid! Thank you Best Buy!

The membership is OK, I don't really even notice anything different about it. I signed up when I made a major purchase because it gave me savings well about the cost of the membership at that time. Not sure I'll want to renew the program though. I don't really purchase enough to make an impact - as far as I know. I really have no idea how this program works compared to the original, it was never explained to me and no one at the store even talks about it or shows me the benefit that I get when I use it. It will be a one and done for me.

Everyone was very helpful & professional & tried to find me a microwave that would fit in my spot. The original microwave I wante was back ordered until Oct. couldn’t wait that long.