Customer Ratings & Reviews
Customer reviews
Rating 4.2 out of 5 stars with 41260 reviews
(41,260 customer reviews)Rating by feature
- Value4.5
Rating 4.5 out of 5 stars
- Quality4.6
Rating 4.6 out of 5 stars
- Ease of Use4.6
Rating 4.6 out of 5 stars
to a friend
Rated 5 out of 5 stars
Membership is a money saver!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This membership is amazing for its deals! It helped me in purchasing my Sony Headphones which I now use daily!
I would recommend this to a friendRated 2 out of 5 stars
Poor follow up assistance.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I recently purchased an LG C4 65” TV and soundbar. I needed some advice a few days after the purchase so I went to the store to ask some questions. The rep that sold me the merchandise wasn’t there so I asked another associate about the settings. He told me that he couldn’t help me because the tv wasn’t in front of him. I asked if there was somebody else that could help me. He said he was the most experienced associate there. He asked me if I YouTubed it for help. I told him yes and that I had been through all the settings. He actually said, “then I don’t know what to tell you. Bring it back for another soundbar.” What a great representative for your company. He was useless and arrogant. I guess he was too experienced to help me. He’s also the same guy that I interrupted a conversation I was having with the original associate when I initially made the purchase. He butted right in without even an excuse me. He’s very rude. My original sales person was great. This clown I spoke to later was awful.
No, I would not recommend this to a friendBrand response from Memberships Expert Team
Posted .Hello, TandG! We appreciate your review, although it's concerning to hear you had a poor experience with us recently. For assistance, please contact Best Buy on Facebook (facebook.com/BestBuy), Twitter/X (@BestBuySupport), or Instagram (@BestBuy) and mention this is in regards to your My Best Buy review. Our support teams would love the opportunity to learn more and assist!
Rated 4 out of 5 stars
Love the membership
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It’s a great value and worth the yearly membership.
I would recommend this to a friendRated 5 out of 5 stars
I love the Best Buy membership
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Best Buy membership is a real value. Member prices, plus unlimited Geek Squad support are great. Also, love the peace of mind of getting protection plans on every purchases!
I would recommend this to a friendRated 5 out of 5 stars
Our membership has paid for itself in less than a
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Bought a membership and a month later the refrigerator we bought went on sale. The membership refunded the difference. It more than paid for itself right rhere.
I would recommend this to a friendRated 5 out of 5 stars
My Best Buy Membership
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The basic free membership provides essential conveniences like free standard shipping with no minimum purchase and easy order tracking1. While basic, it's a solid starting point for occasional Best Buy shoppers.
I would recommend this to a friendRated 5 out of 5 stars
Great for on the spontaneous purchases…!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This is a perfect money savor and purchase protector.
I would recommend this to a friendRated 5 out of 5 stars
Membership
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I was able to get the discount whenever the price was lowered
I would recommend this to a friendRated 5 out of 5 stars
My membership
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Its pretty useful. I highly recommend getting thst membership.
I would recommend this to a friendRated 5 out of 5 stars
Work Completed
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Completed the work. Work was also completed in the time promised and so far seems to be done correctly. TKM
I would recommend this to a friendRated 5 out of 5 stars
BEST BUY PLUS iIS A MUST!!!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I Always enjoy stopping by to shop at Best Buy! Excellent assortment of items at very reasonable prices! I have been telling my Ifriend(s) and neighbors about BEST BUY PLUS! Some of them were not aware of BEST buy Plus. The bottom line is I am very pleased that I am signed up for BEST BUY PLUS! Quality products at reasonable prices!
I would recommend this to a friendRated 5 out of 5 stars
This membership is amazing, get it!!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This membership guarantees your peace of mind and comes with an incredible value both on your purchases and your product protection and services. It is a no-brainer and a must have.
I would recommend this to a friendRated 5 out of 5 stars
Samsung washer and dryer in one
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love it, it’s really nice and easy to use, I really would recommend to anyone that are interested, I haven’t have any issue
I would recommend this to a friendRated 5 out of 5 stars
Very pleased
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The sale guy was very helpful when I was there to buy a IPad. While he was talking to me another woman was listening, and she said he really helped her to decide also by listening to what he was telling me.
I would recommend this to a friendRated 3 out of 5 stars
useless on line for me
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.was unable to create an "on line" membership to pay the bill etc. I tied the tech support and got some guy in Pakistan or where ever who was hard to understand, He said that "safari" is not supported and I should try google, that didn't work either, I would think a tech savy company like best buy would be able to make this work regardless of the operating system. how many thousand of people use safari?
No, I would not recommend this to a friendRated 5 out of 5 stars
We love our membership! Very valuable.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This is a no brainer. You’re going to shop at Best Buy to get your products anyways. Why not get unlimited Geek squad support and an automatic protection plan on all your purchases? We’ve been seeing nonstop value come out of this membership and recommend anyone and everyone to experience the value while you shop and become a member.
I would recommend this to a friendRated 3 out of 5 stars
not really worth it
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Not something I woudl buy again and I dont think I ever used it.
No, I would not recommend this to a friendBrand response from Memberships Expert Team
Posted .Hi Erika! Thank you for sharing your feedback. We're sorry to learn that the My Best Buy Plus membership hasn't quite lived up to what you were hoping for. We recognize that memberships aren't a perfect fit for everyone, and we want to make sure you're fully aware of all the advantages it offers. We'd be glad to walk you through the specific benefits and address any questions you might have, including how to cancel if you choose. For more information or support with your membership, please call (888) BEST-BUY or (888) 237-8289 or visit https://www.bestbuy.com/memberships.
Rated 4 out of 5 stars
Delivery frustration
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.So-so experience. Best Buy never sticks to date stated order will arrive when ordering it.
I would recommend this to a friendRated 5 out of 5 stars
Great value, great deals, great service.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Membership is a really good value. I like the exclusive discounts for total members. Only recommendation would be to make those deals more easily known about, sometimes they’re hard to find
This review is from My Best Buy Plus™ Yearly Membership
I would recommend this to a friendRated 5 out of 5 stars
Great value before and after the changes
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Love the cheaper tiers that give me the options I wanted from it. The $50 a year is great for the deals that happen all year long. I had the highest one, but didn’t really use the geek squad package. Ideal to get this when you’re moving into a new place and buying new appliances.
I would recommend this to a friend
