Customer Ratings & Reviews
Customer reviews
Rating 4.2 out of 5 stars with 41075 reviews
(41,075 customer reviews)Rating by feature
- Value4.5
Rating 4.5 out of 5 stars
- Quality4.6
Rating 4.6 out of 5 stars
- Ease of Use4.6
Rating 4.6 out of 5 stars
to a friend
Rated 5 out of 5 stars
Best Buy Plus Is Totally Worth It
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I’ve had a great experience with the My Best Buy Plus membership. The member-only pricing alone has saved me money on multiple purchases, and the extended return window gives real peace of mind, especially for bigger electronics. I also appreciate the added convenience of faster support and exclusive deals throughout the year. It feels like a membership that actually delivers value instead of just promises. Overall, I’m very satisfied and glad I signed up.
This review is from My Best Buy Plus™ Yearly Membership
I would recommend this to a friendRated 5 out of 5 stars
Best Buy Plus Is Totally Worth It
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I’ve had a great experience with the My Best Buy Plus membership. The member-only pricing alone has saved me money on multiple purchases, and the extended return window gives real peace of mind, especially for bigger electronics. I also appreciate the added convenience of faster support and exclusive deals throughout the year. It feels like a membership that actually delivers value instead of just promises. Overall, I’m very satisfied and glad I signed up.
I would recommend this to a friendRated 4 out of 5 stars
Geek Squad cancelled plus plan without asking
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Was in yesterday for my computer to get a new hard drive that was suggested last week when I had it diagnosed. I was told at the time it would be $80. The person at the counter cancelled my plus membership without asking and said I had to sign up for Best Buy total plan for $179 unless I wanted to pay $350 for the hard drive. Uh,no, seems like blackmail and not ethical! I was pretty angry about the plan being cancelled without my permission. At this point the woman who did the diagnosis last week came in and took over. A much better experience, she went out of her way to work with me on the transaction and was much more pleasant. Still not happy at being blindsided when I expected to pay $80 and having to pay well over $200 to get the hard drive
No, I would not recommend this to a friendRated 5 out of 5 stars
Fridge and washer
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Fridge works perfectly, also washer. Installation and delivery is professional
I would recommend this to a friendRated 5 out of 5 stars
Member Plus Card
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Awesome surprise! I recieved a Pokémon collection card invite 4 days ago i then signed up and they already shiped my purchase FEDEX will arrive Tuesday. No waiting in line Great, great grea!!
I would recommend this to a friendRated 4 out of 5 stars
$Price Matches$
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Look into their price match policy! It’s kinda hidden which makes sense. I bought a new laptop, it usually goes on sale every few months but I needed one to replace my old one that broke ASAP. The two sales guys were very good at their job trying to upsell the memberships and at the last minute mentioned that the return period gets extended to two months with the membership and if the laptop goes on sale during the return period you can price match. A month later the laptop went on sale and I got $450 refunded for price match. Definitely worth the $25 membership!
I would recommend this to a friendRated 5 out of 5 stars
Air Pad
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I have enjoyed this product so far and I’m sure it will do great.
I would recommend this to a friendRated 5 out of 5 stars
Refrigerator
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great product great quality will purchases again we have one before last 20 years. We like it
I would recommend this to a friendRated 5 out of 5 stars
Bowers and Wilkens 664 in ceiling speakers
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.They are great speakers for the price. They have great directional capabilities.
I would recommend this to a friendRated 4 out of 5 stars
My Best Buy Plus™ - Yearly Membership
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I purchased this membership earlier this year, and it’s been totally worth it! I’ve saved a lot of money on new products and regularly received updates about exclusive sales events through email. The discounts and special offers have really made my shopping experience better. Highly recommend this membership to anyone who loves good deals and great savings!
I would recommend this to a friendRated 4 out of 5 stars
My Best Buy Plus™ membership
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I love my My Best Buy Plus™ membership. It's been a game-changer for me, especially since I buy most of my tech from Best Buy anyway. The annual fee pays for itself after just one or two purchases with the member-only pricing. The extended 60-day return window is also a huge plus. It just gives me peace of mind knowing I have plenty of time to test out a product to make sure it's the right fit.
I would recommend this to a friendRated 5 out of 5 stars
Best Buy Plus Because Regular Wasn’t Good Enough
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.You know, I used to think "membership" meant something. Like, I don’t know, a secret club, maybe a handshake, or at least a password that doesn’t require two-factor authentication. But Best Buy? They’ve got a Plus membership. Because regular Best Buy just isn’t enough. What do I get for my membership? Exclusive discounts! Ooooh. That’s fancy talk for “we mark things up just to mark them down.” Free shipping! Oh, so now you’ll cover the cost of getting me the thing I overpaid for? And early access to sales! Great! I get to see the same overhyped deals 24 hours before everyone else realizes they don’t need another smart fridge with Wi-Fi. But my favorite part? “Member-only support.” That’s right—without this membership, you’re just some peasant yelling into the void, hoping Geek Squad will answer your cries. But with My Best Buy Plus™? Now they ignore you in high definition. And let’s not forget the monthly gift card giveaway. Because nothing says thank you for your loyalty like a 0.0001% chance of getting back the money you gave them in the first place. So yeah, My Best Buy Plus™ because paying extra for the privilege of spending money just makes cents! Now, where’s my $400 gift card?
I would recommend this to a friendBrand response from Memberships Expert Team
Posted .Hello! We appreciate you posting about your experience, although this is far from what we expect for our customers. Your My Best Buy Plus™ membership includes an extended 60-day return window on most products, exclusive member prices on thousands of items as well as access to sales, events and products, and free 2-day shipping! For more information on benefits and support, be sure to check out https://www.bestbuy.com/memberships. You can also contact Best Buy on Facebook (facebook.com/BestBuy), Twitter/X (@BestBuySupport), or Instagram (@BestBuy) and mention this is in regards to your My Best Buy review for additional support.
Rated 5 out of 5 stars
Best Buy plus
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Product is worth the money, you get price match for 60 days after purchase. I spent 2k on my of setup new. Since then Ive got back 300 dollars because those items have gone on sale.
I would recommend this to a friendRated 5 out of 5 stars
I love my membership!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The membership with best buy always comes in handy, with the prices and quality they provide. It always makes it easy at checkout and the team are very supportive when i have questions about the membership.
This review is from My Best Buy Plus™ Yearly Membership
I would recommend this to a friendRated 4 out of 5 stars
Finefone
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Fine is gud, lo sigo usando son problema , lo recuerdo
I would recommend this to a friendRated 5 out of 5 stars
Best Apple laptop
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.So easy to set up, very easy and simple to use and so lightweight making easy to carry to work, I just love it.
I would recommend this to a friendRated 4 out of 5 stars
VIP pass
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Your VIP pass to save on family technology upgrades.Exclusive savings and 60 days of returns for complete peace of mind while shopping.
I would recommend this to a friendRated 5 out of 5 stars
Useful membership
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Extends your return period on items and free expedited shipping.
I would recommend this to a friendRated 5 out of 5 stars
Good oportunity.
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good oportunity to begin another options for devices and prices.
I would recommend this to a friendRated 5 out of 5 stars
Nice product
||Posted . Owned for 11 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It was quick and easy to use. Pickup or delivery are consistant.
I would recommend this to a friend
