Customer Ratings & Reviews
Customer reviews
Rating 4.2 out of 5 stars with 41261 reviews
(41,261 customer reviews)Rating by feature
- Value4.5
Rating 4.5 out of 5 stars
- Quality4.6
Rating 4.6 out of 5 stars
- Ease of Use4.6
Rating 4.6 out of 5 stars
to a friend
Rated 5 out of 5 stars
We love our membership
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This membership is a real value. I love it and it’s great
I would recommend this to a friendRated 5 out of 5 stars
Best buy
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Love the savings that comes with this. Been good to mee
I would recommend this to a friendRated 5 out of 5 stars
Outstanding Customer Service
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I had a great experience at Best Buy in Edwardsville, IL. The staff explained the benefits of the Best Buy membership and card clearly and kindly. They made the decision easy and stress-free. Excellent customer service and valuable membership perks. Highly recommend this location!
I would recommend this to a friendRated 5 out of 5 stars
LG OLED 55” tv
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Would definitely recommend buying this tv. crisp picture,easy set up,couldn’t ask for a better TV
No, I would not recommend this to a friendRated 4 out of 5 stars
Would recommend for those who shop from Best Buy
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I wasnt able to use the membership often however I was able to get get great discounts when I made purchases
I would recommend this to a friendBrand response from Memberships Expert Team
Posted .Hi LizB,
Thank you for sharing your feedback with us. It’s great to hear that you were able to take advantage of some great discounts with your membership, but I understand how frustrating it can be if you weren’t able to use it as often as you’d like. We value your input and would love the opportunity to learn more about your experience and see how we can assist.
Please connect with us through a private message on one of our social media platforms: Facebook at http://facebook.com/BestBuy, Twitter/X at http://Twitter.com/BestBuySupport, or Instagram at http://instagram.com/BestBuy. In your message, kindly include your full name, phone number, and email. Also, please mention that this is in regard to your My Best Buy review so our support team can assist you promptly.
We hope to hear from you soon. Thank you for reaching out!
Best regards
Rated 5 out of 5 stars
Great bonus
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The member benefits and services are well worth the price.
I would recommend this to a friendRated 5 out of 5 stars
I love it thank you
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Customer service is great, thank you. I like shopping in best buy
I would recommend this to a friendRated 2 out of 5 stars
Disappointing
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I think of Best Buy as a technology company. However, their ability to communicate with customers when installing their products is poor. This is especially true when they use subcontractors. I’ve waited two days to have my TV properly installed and on both occasions No one showed, and there was no communication. If I buy a mattress or a piece of furniture from other companies,I am over communicated with. To work through the Best Buy customer service support function is an exercise in aggravation, and sometimes futility. I buy most of my electronics through Best Buy and being a member so far has yielded little benefit.
No, I would not recommend this to a friendBrand response from Memberships Expert Team
Posted .Hi there! Thank you for leaving a review for us regarding your My Best Buy Plus™ membership. We want you to be confident in your purchase, and to be aware of the benefits of your membership. This is far from the feedback that we strive to hear. Here is a link with more details on our membership tiers: https://www.bestbuy.com/memberships. If you need support with returning the membership, or if we can assist with further explaining the perks, please reach out to us via social media. Our team would love the opportunity to work with you on any of the following platforms: Facebook: @BestBuy, Instagram: @BestBuy, or Twitter/X: @BestBuySupport. Please be sure to mention that this is in response to your My Best Buy review. Thanks!
Rated 4 out of 5 stars
This membership is awesome!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Its really helpful especially with gift giving! The ability to have extended time for returns and special offers for members is such a nice touch!
I would recommend this to a friendRated 5 out of 5 stars
Its a worthy membership
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I've been thoroughly impressed with my Best Buy membership. The array of offers available is fantastic, providing me with great savings on quality products. The membership has truly enhanced my overall shopping experience, making it more convenient and budget-friendly. Highly recommended for anyone looking to get the most out of their purchases!
I would recommend this to a friendRated 5 out of 5 stars
Bonus Covers the Bonus
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.With one purchase the membership was covered. You ask “how is that?” Because a gift card for $50 to use at Best Buy was provided for a future purchase.
I would recommend this to a friendRated 3 out of 5 stars
An unfortunate product of our times
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It's strange in that late stage capitalism way to have to pay extra for a supportive relationship between you and the corporation you're purchasing goods and services from, but here we are. I've had good experiences with the associates in my local stores – I just wish that supporting what you sold didn't come with a price tag.
No, I would not recommend this to a friendBrand response from Memberships Expert Team
Posted .Hi, Decagon! We are happy to hear that you've had great experiences when visiting your local Best Buy stores. We agree, having the support you need is great, and all the savings on top of that makes being a My Best Buy Plus™ member even better. Please be sure to check out https://www.bestbuy.com/memberships for the most up to date information and benefits to use at your advantage!
Rated 5 out of 5 stars
Great except forced auto renewal signup
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I appreciated the price and delivery options. I didn’t like the forced signup for auto renewal. Generally I just cancel the auto renewal and sign up again when it expires if I like it, but Best Buy said I couldn’t cancel it until later. Just an inconvenience that I didn’t need.
I would recommend this to a friendRated 5 out of 5 stars
Thanks
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Last purchase i got 2 macbook M4, thanks for the assistance
I would recommend this to a friendRated 5 out of 5 stars
So worth the savings I got out of it!
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Saved me $800 on the refrigerator I purchased! You will also save on many other items as well. Plus you get daily deals offered to you!
I would recommend this to a friendRated 3 out of 5 stars
Not a lot of great deals
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I'm not sure I'm figuring out how to get an advantage out of this membership.
No, I would not recommend this to a friendBrand response from Memberships Expert Team
Posted .Not knowing the benefits can really hurt the value of your membership. You can check out the benefits online at https://www.bestbuy.com/site/electronics/best-buy-membership/pcmcat1679668833285.c?id=pcmcat1679668833285 or reach out to us on any of our social media profiles for support. Facebook (facebook.com/BestBuy), Instagram (instagram.com/BestBuy), Twitter/X (twitter.com/BestBuySupport)
Rated 4 out of 5 stars
Best of the best
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I love the geek squad support and the membership prices.
I would recommend this to a friendRated 5 out of 5 stars
I use it all the time
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This membership is very useful...worth taking the membership
I would recommend this to a friendRated 5 out of 5 stars
Great!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great!!! Great!!! Great!!! Great!!!!!!!!!!Great!!!!!!
I would recommend this to a friendRated 5 out of 5 stars
Greatñ
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This has been a great membership so far. Super helpful with the extended return times. Customer service has been great.
I would recommend this to a friend
