Customer Ratings & Reviews

Excellent customer value. Great customer service. .

they have just what you need in speakers/blue tooth great sound

Thank you for a excellent job on fixing my laptop.

This membership pays for itself based on just the member pricing. Well worth it, and would definitely recommend it!

Great as always. Agent was patient with us seniors and took care of our situation quickly and very courteous.

I love the value that comes with this membership. I was purchasing a new laptop when it was offered, so it definitely made sense to sign up.

Great membership! It helps me save money on purchases and gives me faster shipping. Worth every dollar.

Might as well if you buy a lot. I’m Best Buy loyal and it brings real value to every purchase.

Love my My Best Buy Plus™ membership—exclusive discounts, fast shipping, and extended returns make it totally worth it. Saves me time and money!

So far the membership has been a really good value. I enjoy the extended return policy, as well as the money-saving discounts on products.

Your offered a select items for even more discounts in your account. Additional discount from original priced items make it worth while the total price for the year.

The added features on exchanges and shipping. Awesome.

Having this membership has save me alot of money on Electronics. I'm also impressed with the quality ofthings I buy. Many electronics I have bought lasts years.

I really felt strong armed into a membership that I have yet to take advantage of. The associate and his department manager seemed to tag team and it felt like a high pressure sale. I have experienced this before and its unprofessional and makes me not want to do any further business with Best Buy. I am still looking for/waiting for this $100 coupon but I worry I missed out on using it because it was a limited time thing. I gave the experience 2 stars because I really like the iPad that I purchased, otherwise it would be 1 star. The young man who answered questions a couple days prior was more helpful.

We got the support to hopefully not have to use it. Geek Squad in the past was very helpful

I am cancelling this because of the disaster created by staff incompetence and third party servicing. I ordered a Bosch Range (fairly high end). It took two tries for get delivery (and one trip to the store because there are no real representatives to speak to...you are routed to a call center in God knows where. They plunked it down in my living room on the second delivery date and were unable to install and then remove the old unit. The third trip resulted in the "two stooges" returning to tell me that Best Buy "Professional" installers were needed to do the electrical hookup (and I'm willing to bet they were not licensed union electricians). This was the primary reason I visited the store after the second trip to my home...to get this set up which they failed to do. Now a fourth trip will result in the cancelled order and the unit being returned because Best Buy uses Third Party Contractors. I ended up with yet another trip to the store. We'll see if the unit gets picked up and I get credit. I ordered an upgraded unit from a local supplier in St. Louis (Slyman Brothers Appliance) and they are performing admirably.

Wasn’t sure if this was going to be something I wanted. But so far it has been a great purchase. I have already saved almost $100 on items I bought. There is some real savings with the membership. I would recommend getting a membership.

If you shop a lot with bestbuy its worth it. You'll practically get your money back with all the savings and certificates.

I received a lot of helpful information the day I purchased my tv. The gentleman that helped me told me about the membership and how it would save me money and it has. He was very professional and well knowledgeable about the tvs.

So far this membership has been very helpful. Very nice value for sure!