Customer Ratings & Reviews
Customer reviews
Rating 4.2 out of 5 stars with 41275 reviews
(41,275 customer reviews)Rating by feature
- Value4.5
Rating 4.5 out of 5 stars
- Quality4.6
Rating 4.6 out of 5 stars
- Ease of Use4.6
Rating 4.6 out of 5 stars
to a friend
Rated 2 out of 5 stars
Tricked.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.First off, the girl who “sold” me this membership never told me it was a membership. I was buying a PC and she tells me she can get me 60 days of being able to return the pc if I don’t like it. Never said it was a paid ANYTHING. I didn’t notice or was informed it would cost me money until I went to check out and noticed a $50 charge for Best Buy plus. Instead of tricking people into buying it, maybe just be forward about it? I kept it only to have the 60 day return period but it would have been nice to be told from the start that it was not free it was a paid membership.
No, I would not recommend this to a friendBrand response from Memberships Expert Team
Posted .Hello, Mitzigirl2010! Thank you for taking the time to leave a review for us regarding your My Best Buy Plus™ membership. We want you to be able to find value in your purchase. Please note that there are some great benefits to the membership, including free standard shipping, free 2-day shipping, exclusive member prices on thousands of items, exclusive access to sales, events and products, and an extended 60-day return window on most products. Here is a link with more details on our membership tiers: https://www.bestbuy.com/memberships. If you require additional support, or have any questions for us, please reach out to us via social media. Our team would love the opportunity to assist you on any of the following platforms: Facebook: @BestBuy, Instagram: @BestBuy, or Twitter/X: @BestBuySupport. Be sure to mention that this is in response to your My Best Buy review. Thanks!
Rated 5 out of 5 stars
Great benefits even for infrequent purchases
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great service. Makes staying technologically up to date very easy. Good customer service.
I would recommend this to a friendRated 5 out of 5 stars
Good service
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Good customer service. Bought an open box item but it didn’t work. They took it back.
I would recommend this to a friendRated 5 out of 5 stars
All kitchen appliances
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Lucas at appliance department is great World of knowledge on of every question we had
I would recommend this to a friendRated 4 out of 5 stars
BestBuySpecial
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This does have value. More purchases makes this even more helpful.
I would recommend this to a friendRated 5 out of 5 stars
Love the membership!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.When purchasing new products the membership came in very handy as well as updated us on sale items we would not have known about! I love being in the know and this is a perfect way to go about it! Highly recommend!
I would recommend this to a friendRated 5 out of 5 stars
Recommended to be a plus member
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I loved the benefit of price match and 60 day return!
This review is from My Best Buy Plus™ Yearly Membership
I would recommend this to a friendRated 4 out of 5 stars
OK so far
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It seems worth it for the longer return period. Have yet to experience sales benefits.
No, I would not recommend this to a friendRated 5 out of 5 stars
We love our membership!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This membership has been extremely valuable for making large purchases. I appreciate member exclusive deals and options to help me get the best bang for my buck!
I would recommend this to a friendRated 5 out of 5 stars
I use it on needed merchandise.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.With this membership, I can upgrade my device's and entertainment center.
I would recommend this to a friendRated 4 out of 5 stars
Good membership!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Like member prices especially when its something I really need. Delivery services is awesome.
I would recommend this to a friendRated 5 out of 5 stars
Great value membership
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.So far the My Best Buy Plus membership has helped me find the things I need for a better price. I have saved more than the cost of the membership so I’d say it’s worth it. If you have a ton of appliances that might be in their last legs, I would recommend signing up.
I would recommend this to a friendRated 4 out of 5 stars
Well worth it!!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This membership comes with great benefits and discounts for the price!!
I would recommend this to a friendRated 4 out of 5 stars
so far so good
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Good value as I purchased a Sony TV and a Canon laser printer.
I would recommend this to a friendRated 5 out of 5 stars
Windows user loves his new macbook
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.As a windows user I found the transition to the Macbook quite easy. Love the screen colors are great. The speakers are amazing best sound I ever had from a laptop. MS office 365 works as expected with no surprises. Adobe apps also work extremely well. Some of my financial apps have not been converted to native compiled apps but are still usable.
I would recommend this to a friendRated 1 out of 5 stars
Waste of money
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Why buy this - so I can return a defective item beyond the standard return policy. BB should give ever customer the enhance return policy and stand behind the product they sell. You have to buy a lot of items from BB for this to be of any value.
No, I would not recommend this to a friendBrand response from Memberships Expert Team
Posted .Hello, Guy. Thanks for reaching out. Customers who are past the return policy and do not have Best Buy Protection or Geek Sqaud Protection should go to the manufacturer for their options. However, having a membership that affords a 60 day return policy really helps when items have defects. You will also enjoy free shipping, free Best Buy Protection on items purchased during the membership, discounts on services and repairs, as well as access to special membership pricing. In order to view all the details of your membership benefits, please visit https://www.bestbuy.com/memberships
Rated 4 out of 5 stars
OK so far
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Still waiting to see if membership is as promised.
I would recommend this to a friendRated 4 out of 5 stars
Thankful for good workers!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Customer service at BB has been pleasant. Although merchandise was damaged, accommodations to replace were satisfactory.
I would recommend this to a friendRated 4 out of 5 stars
Liked better before the annual fee
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Membership is good and gives access to special financing for larger items. Was better when there was not an annual fee.
I would recommend this to a friendRated 5 out of 5 stars
Well worth the price
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Well worth it for the member deals and added perks. Even saved a bunch of money in SiriusXM for 6 months!
I would recommend this to a friend
