Customer Ratings & Reviews
Customer reviews
Rating 4.2 out of 5 stars with 41277 reviews
(41,277 customer reviews)Rating by feature
- Value4.5
Rating 4.5 out of 5 stars
- Quality4.6
Rating 4.6 out of 5 stars
- Ease of Use4.6
Rating 4.6 out of 5 stars
to a friend
Rated 4 out of 5 stars
Happy with the membership
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The only reason I don't give it 5 stars is because I'm still a relatively new member. So far, I have no issues. I like having access to deals, and the protection plan benefits.
I would recommend this to a friendRated 4 out of 5 stars
We love the membership it is worth it.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This membership is worth it, love how you you get extra day to return products as well as the great deals you get along with geek squad if you need any help.
I would recommend this to a friendRated 5 out of 5 stars
Goodness
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Save big on stuff I need/want! And during the holidays I’ll still go broke
I would recommend this to a friendRated 5 out of 5 stars
We love our membership and use it a lot!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great value! Was able to use my points earned from an iPad and Apple Watch to cover my Apple care!
I would recommend this to a friendRated 4 out of 5 stars
Membership review
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This membership is worth the cost. The membership savings have recaptured the original purchase.
I would recommend this to a friendRated 5 out of 5 stars
We love our membership, and use is all the time.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This membership is a real value. The geek squad is great help you really need it.
I would recommend this to a friendRated 5 out of 5 stars
Love membership
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great membership for deals on purchases for holidays
I would recommend this to a friendRated 5 out of 5 stars
Xps 15
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The Dell XPS 15 is a standout laptop that brings together power and style. The 15.6" FHD+ display is stunning, offering clear visuals, while the Intel Evo i7 ensures smooth performance for work or creative tasks. lts sleek Platinum Silver design adds a touch of elegance With 16GB RAM and a 512GB SSD,
I would recommend this to a friendRated 5 out of 5 stars
Mrs. Tammy Williams
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I had a great experience with Best Buy in getting set up in purchasing a new TV with Best Buy. I also received the protection insurance/warranty for five years. My overview in rating is very excellent!!!
I would recommend this to a friendRated 4 out of 5 stars
N/a
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Good service. Sometimes hard to find help on the floor due to being busy.
I would recommend this to a friendRated 3 out of 5 stars
It's fine. another subscription.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I was kinda easily talked into getting the membership under the impression that the TV i was getting, when it goes on sale for black friday, could be price matched (even to store credit would be cool), so it sounded like it was worth the 50/year. I hope the guy wasn't tossing me when he said that and I understood him right.
No, I would not recommend this to a friendBrand response from Memberships Expert Team
Posted .Hi AndrewL,
Thank you for sharing your experience with us. I can understand how concerning it must be to feel uncertain about the membership benefits, especially when it comes to something as significant as price matching for your TV purchase. We strive to provide accurate information so our customers can make informed decisions, and I’d like to help clarify this for you and address any concerns.
Please connect with us through a private message on one of our social media platforms so we can discuss this further. You can reach us on Facebook at http://facebook.com/BestBuy, Twitter/X at http://Twitter.com/BestBuySupport, or Instagram at http://instagram.com/Bestbuy. In your message, kindly include your full name, phone number, and email. Also, mention that this is in regard to your My Best Buy review so our support team can assist you promptly.
We look forward to hearing from you and helping to make this right.
Best regards,
Rated 5 out of 5 stars
Best Buy Plus - Worth it in my opinion.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I have been a member of the Best Buy programs for a long time. I'm not a fan of the pricing that they recently introduced, but I guess they have to support the benefits in some way - so I understand. I love the extended return/exchange policy just in case I get a defective product, I know I have 60 days to exchange it.
I would recommend this to a friendRated 3 out of 5 stars
Ok
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I have not been able to log into my account. I believe because both my husband and I have accounts. At the store they couldn’t do it together on the day I wanted. I then struggled at home and finally went in again to have them try and my points had expired. :(. I like the rewards but seem hard to use
No, I would not recommend this to a friendBrand response from Memberships Expert Team
Posted .Hi, Nichole6! Thank you for being a My Best Buy Plus™. Being unable to access your account is not an ideal situation and we understand how disappointing this can be. We invite you to contact our support teams for assistance. You can contact Best Buy on Facebook (facebook.com/BestBuy), Twitter/X (@BestBuySupport), or Instagram (@BestBuy). Please mention your "My Best Buy Review" when reaching out. We'd be happy to help with your membership concerns.
Rated 5 out of 5 stars
Great
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great value. Great discounts and great exclusive items
I would recommend this to a friendRated 1 out of 5 stars
Initial Savings Hopefully
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Representative sold me this telling me it would make a significant savings on my purchase. Hopefully it did. I've not done a great job to verify the savings. Beyond the savings aspect, I don't see the value.
No, I would not recommend this to a friendRated 3 out of 5 stars
It’s okay, but could be better.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It’s fine, but experiencing returns at Beat Buy Northridge has not been good. I couldn’t return the studio display there despite being within the return period. So it seems despite the membership the store can still deny.
No, I would not recommend this to a friendBrand response from Memberships Expert Team
Posted .Hello, Stanley. Thank you for taking the time to reach out here. I can fully understand the desire to make full use of our Return & Exchange Policy: https://www.bestbuy.com/site/help-topics/return-exchange-policy/pcmcat260800050014.c?id=pcmcat260800050014. As a My Best Buy Plus™ member it's important to get the most out of your benefits. For more information and support, call (888) BEST-BUY or (888) 237-8289 or visit https://www.bestbuy.com/memberships.
Rated 5 out of 5 stars
tv reveiw
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Think I got a good deal on the tv I purchased. Love the features. Had it mounted on the wall and it’s very nice. Aaron and Alicia did a wonderful job of mounting it.
I would recommend this to a friendRated 5 out of 5 stars
Member
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This is excellent, absolutely love my membership!!
I would recommend this to a friendRated 5 out of 5 stars
Great service
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I love the prices I get and the support. If I have a problem they are more than willing to help me. Returns are so quick and easy no hassle.
I would recommend this to a friendRated 5 out of 5 stars
Happy I purchased the membership.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.So far this membership is completly worth it! I order a lot of psn cards and with the membership I save on every single card I purchase! Downside it says most items have 2 day shipping with the membership but most items I've noticed you don't really receive 2 day shipping on. But all in all the membership is still completely worth it!
I would recommend this to a friend
