Customer Ratings & Reviews

the Plus membership has paid for itself not only in member discounts, but in extending the period of returns beyond just 2 weeks. It allows a measure of price protection not possible without membership.

Customer service was great. Everything about purchase and handling of the service was made easy for me.

It's absolutely fantastic experience and worth taking the membership as it helps in extended returns period and price match facility and awesome customer service for plus membership which I had experienced with my recent buying items

I’m happy I decided to become a member of Best Buy Plus. I’m watching for sales on car stereos

This membership is a great value, geek squad included with many more benefits

It was a good value prior to big purchases for extended return and price protection. Rewards not being instant was a pain.

Best Buy members receive free Geek Squad support. Troubleshooting bugs in my laptop computer is completely free of charge.

The membership offers real value. The team was super helpful and really nice.

Member prices, staff and geek squad help as our title says is about as good as it gets. Every encounter we’ve had from manager on has been met with courteous, attentive and willing to help staff. Thanks much

Member prices, value by far the best I have had others nothing comes better than Best Buy’s. Having Geek Squad gives you peace of mind. I’m so please with their membership will be using it.

I like the membership because your able to get better deals many items. You also get notified of special member only deals.

While I have only just signed on for this program, I do so with real doubts as to how long this program will last. I have been a faithful customer for over 30 years, but now look elsewhere when I can as have had issues with installation and now lack faith in the company.

The workers in the store attended me very well. I loved the attention I received and explained everything I had questioned.

Though I've only had the "My Best Buy Plus membership" for a short period of time I've already realized savings of $500 with my first purchase... I'm sure I will use some of the other perks as well in the coming months.

This membership is a great value. Excellent opportunity to learn about new sales early and all of the additional benefits.

Pretty much got duped into buying this membership. I was buying a new phone and the team member told me that the purchase came with a free trial of My Best Buy Plus, so I said great, I'll try it out. Upon reviewing my receipt I notice that I had indeed been charged for the membership. I returned to the store a few days later and went to customer service to try and have the charge removed, but was told they did not handle the membership there and game me a sheet with a number to call. Naturally, I misplaced the sheet. As for the membership, as best as I can tell is it basically unlocks a whole lot of sale emails, which caused me to adjust my email settings, so at this point I have essentially received zero value for the membership. From what I saw before adjusting my email settings, this definitely does not seem to be much benefit for a casual shopper like me. Perhaps it would have more use for a frequent Best Buy shopper. Right now, I'm fairly sour on the whole experience so I do not foresee any uptick in purchases from Best Buy in the future.

The membership provides great value, I’ve save hundreds of dollar so far.

I love the extra return period! Worth the extra cost

[Employee of bestbuy] It was nice to see the deals and get the free shipping. Worth it if you shop a lot at Best buy

The membership is a great value! All the perks are helpful- from the product warranty’s to deals! Definitely worth it.