Customer Ratings & Reviews
Customer reviews
Rating 4.2 out of 5 stars with 41334 reviews
(41,334 customer reviews)Rating by feature
- Value4.5
Rating 4.5 out of 5 stars
- Quality4.6
Rating 4.6 out of 5 stars
- Ease of Use4.6
Rating 4.6 out of 5 stars
to a friend
Rated 5 out of 5 stars
My membership has already paid for itself
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The extended return policy is great. Exchanges are also very quick, and the staff is usually easily approached or they are offering to help before even being asked. They seem to know the policies available to members and encourage the use of benefits.
I would recommend this to a friendRated 5 out of 5 stars
Good membership benefits
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The main reason we purchased this membership was because it saved us over $100 on the delivery of our big TV. That alone made it well worth the price.
I would recommend this to a friendRated 5 out of 5 stars
Some big discounts to be had.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Bought a Marantz receiver for a big discount that I haven't seen advertised any lower anywhere else since its release but had to get a My Best Buy Plus membership. Haven't used it's perks so far really other than the discount. Hopefully there's enough reason to keep it year after year.
I would recommend this to a friendRated 5 out of 5 stars
BEST SERVICE FROM SALESMAN
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.BEST QUALITY AND VALUETO GET MY TV IN OPEN BOX SURPRISE, NO DAMAGE , EVERYTHING IS GOOD AND EXCELLENT SERVICE
I would recommend this to a friendRated 5 out of 5 stars
We love our membership and plan on using it again
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Membership is free! What else do I need to say? Great perks.
I would recommend this to a friendRated 3 out of 5 stars
Price adjustment not done automatically
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I was mislead by the sales associate about getting price adjustment automatically if the item I purchased went on sale. It turns out I have to notify Best Buy to get the difference.
No, I would not recommend this to a friendBrand response from Memberships Expert Team
Posted .Hi there! We appreciate your review, although it's concerning to hear you had a poor experience recently with a price match. We encourage you to contact Best Buy on Facebook (facebook.com/BestBuy), Twitter/X (@BestBuySupport), or Instagram (@BestBuy) and mention this is in regards to your My Best Buy review. Our support teams would love the opportunity to learn more and assist!
Rated 5 out of 5 stars
Best Buy is a great store!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.We had an awesome experience shopping at Best Buy. We purchased a new Samsung smart TV and a carpet shampooer. Our salesman (wish I could remember his name) was great! The Geek Squad, who came to our home to set up our TV were very knowledgeable and helpful.
I would recommend this to a friendRated 5 out of 5 stars
Would recommend
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Appreciate the perks the membership comes with. Worth the cost for the added piece of mind after making a large appliance purchase
I would recommend this to a friendRated 5 out of 5 stars
Best buys best membership services
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The Best Buy membership offers exceptional value with top-notch customer service and Geek Squad support. Whether it's tech advice or troubleshooting, their team is consistently reliable and helpful, making the membership worth every penny for tech enthusiasts.
I would recommend this to a friendRated 4 out of 5 stars
new member
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.it was confusing at first, but saved me money with extended returns/price match
I would recommend this to a friendRated 5 out of 5 stars
Great membership!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I definitely recommend this membership to others, you get the latest notification about the newest electronics! 10/10!
I would recommend this to a friendRated 5 out of 5 stars
Must have membership for anybody
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This membership is must for anybody who is looking to buy stuffs from Bestbuy. This not only eases out your purchases from store or online but gets you additional savings which could be leveraged for buying additional accessories or small products that bundles up the joy with the bigger products.
I would recommend this to a friendRated 5 out of 5 stars
Thank you for the advice
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Exelen promos exelen performance en personal best experience
I would recommend this to a friendRated 5 out of 5 stars
bestbuy amazing
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.best buy is always great deals but with membership i always get more dwals
This review is from My Best Buy Plus™ Yearly Membership
I would recommend this to a friendRated 5 out of 5 stars
Love it
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It's great so glad I signed up for a membership, no regrets.
I would recommend this to a friendRated 3 out of 5 stars
Not worth it for me
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.So far I have not realized any benefit from this purchase. I know I’m supposed to get all these goodies but that’s far I’ve gotten nada. I’ve signed up for promotions and deals but I don’t get anything in my inbox for flash deals or anything else. Had I to do over again, I would not purchase
No, I would not recommend this to a friendBrand response from Memberships Expert Team
Posted .Hello! We appreciate you posting about your experience, although this is far from what we expect for our customers. Your My Best Buy Plus™ membership includes an extended 60-day return window on most products, exclusive member prices on thousands of items as well as access to sales, events and products, and free 2-day shipping! For more information on benefits and support, be sure to check out https://www.bestbuy.com/memberships. You can also contact Best Buy on Facebook (facebook.com/BestBuy), Twitter/X (@BestBuySupport), or Instagram (@BestBuy) and mention this is in regards to your My Best Buy review for additional support.
Rated 5 out of 5 stars
Good information and very useful.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Associate asked about membership as it would help me with piece of mind for a purchase. Sold it right on the spot. Thank you!
I would recommend this to a friendRated 5 out of 5 stars
Thumbs up on Membership
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Membership was a good value. We just purchased new washer and dryer we now get extended time to use it . If we don’t it can be returned under this plan. Read policy for more info.
I would recommend this to a friendRated 5 out of 5 stars
TV Installation
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great Wall tv installation professional service by very knowledgeable installers providing this service!
I would recommend this to a friendRated 5 out of 5 stars
I love my membership and use it all the time!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This membership is a real value! I love how geek squad is always available and will be renewing again next year!
I would recommend this to a friend
