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Customer Ratings & Reviews

SKU:
6535792

Customer reviews

Rating 4.2 out of 5 stars with 41384 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

80%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 671 Showing 13,401-13,420 of 41,384 reviews
  • Rated 5 out of 5 stars

    Could not have asked for better customer service!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Called BB and big time wasted!! Drove 45 min to the nearest store! With the help of two of the guys there my Apple iphone was fixed and I bought an iPad Pro. EXCELLENT service from both!!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Everyone needs best buy membership

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a need to have. Some times a product isn’t what you thought it was or maybe you just need more time to be able to return to a best buy location the Best Buy membership is a need to have

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good buy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like the fact that its free shipping buy i love best buy products

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Very unhappy with service!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    When I was buying a dryer last year the sales rep convinced to sign up for this membership which I didn't want to do in the first place, I was told my card would not be automatically charged for renewal. In fact the sales rep guaranteed me that woudnt happen & told me that he "put it in the system, not to renew membership". Fast forward to this year MY CARD WAS CHARGED FOR RENEWAL WITHOUT MY CONSENT OR MY KNOWLEDGE!!! SO NOT ONLY DID THE SALES REP LIE BUT BEST BUYS SALES TACTICS MAKE ME FEEL LIKE IVE BEEN SCAMMED. To make things worse, THIS ISNT THE FIRST TIME THIS HAS HAPPENED TO ME SHOPPING AT BEST BUY. Few years ago Geek Squad did this EXACT SAME THING & CHARGED HUNDREDS OF DOLLARS!!! I actually used to like going & shopping at Best Buy, but now I have completely lost all trust in Best Buy. I am very disappointed how Best Buy treats customers by essentially lying & manipulating its customers.

    No, I would not recommend this to a friend
    • Brand response from Memberships Expert Team
      Posted .

      Hi, Rachel! Sometimes a membership is recommended if it provides savings on a purchase that's greater than the membership price itself. Either way, I know it can be concerning to see an additional charge for something you didn't expect. We encourage you to visit https://www.bestbuy.com/memberships or call (888) BEST-BUY or (888) 237-8289 to discuss this and manage your membership. You can also contact Best Buy on Facebook (facebook.com/BestBuy), Twitter/X (@BestBuySupport), or Instagram (@BestBuy) and mention this is in regards to your My Best Buy review. Our support teams would love the opportunity to learn more and assist! BBY-ExBrand_Totaltech

  • Rated 5 out of 5 stars

    Membership

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The membership looks to be a great value. Looking forward to using it.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Best benefits I've had in a long time!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was buying a major appliance and immediately got the benefits of my Best Buy Plus membership. It made a difference with the appliance and the extended warranty.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Electronics department guy was great!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guy at the electronics department was great. His many years with Bestbuy has filled him with so much helpful knowledge. He went above and beyond to help me buy my tv, once Bestbuy increases my spending limit I will be going back for the surround sound.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fantastic membership saves me money

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve saved at least a couple hundred dollars already in the short time I’ve had my membership. I was looking to buy a new MacBook Pro and just missed the membership deal on it. I’m hoping another one pops up soon.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    We love our membership and use it all the tjme

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Huge value for me! Helps a lot and I didnt even know I was getting rewards!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Roundhouse51

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Buy has a great selection of products to buy and great prices the app. Is easy to navigate and buy products every thing that i have ordered came on time or a day early they let you know when its shipped and delivered what more could ask for and great prices would recommend Best Buy to everyone.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Membership

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Convenient to use, good benefits.friendly and professional service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    We love our membership

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I loved that I qualified for the card. It give me a chance to purchase items.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good value.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This membership has been a good value. We buy a lot of stuff from Best Buy and the additional savings have added up. The other benefits are nice to have but I have not had any experience with using them yet.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    I like kindness, but rep. need to get more trained

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bougth a Sansun A-15 Cellular, but a representative did not provide me other choices to purchase similar or better equality of cells e.g. better camera or other futures. In my opinion, your seller representatives' should get more trained and become experts in the field.

    I would recommend this to a friend
    • Brand response from Memberships Expert Team
      Posted .

      Hi there! We appreciate you reaching out to share this feedback here, and are saddened to hear you may have had a negative in-store shopping experience while getting a new phone. We understand your feelings, and would be happy to help, if needed. Please contact Best Buy on Facebook (facebook.com/BestBuy), Twitter/X (@BestBuySupport), or Instagram (@BestBuy). Our support team would love the opportunity to learn more and assist! BBY-ExBrand_Totaltech

  • Rated 5 out of 5 stars

    Coffee maker

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome stuff will recommend to my friends and colleagues

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Totally members now

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We had recently bought a new tv and got the $49 membership. Two weeks later we got new iPhones and upgraded to the total membership with protection for the phones and it included Apple care.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I usually don't sign up for memberships for most things but after seeing some of the deals I've got in the last few months, it's safe to say that the membership is totally worth it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Membership

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This membership works wonders. The prices are reasonable.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    We love it!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Valuable always great deals love it for getting cell phones and bigger ticket items

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Added Perks worth it.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They added perks from joining are worth it it in my opinion.

    I would recommend this to a friend