Customer Ratings & Reviews

Customer service is courteous , deliver on time perfext

The membership is great, you have peace of mind, uf anything goes wrong with your items its under warranty.

was verry disappointed when i read you charged my credit card with a yearly fee, i did not want thst. i called they had not charged it yet. i told them to cancel it and they told me i would get my original 49.99 back in the mail in 5 days. that was 2 weeks ago. would really like that chjeck

I just became a member this year but already I’ve been enjoying the benefits of being one and I highly recommend.

The great deals with the membership is awesome and i love the support that you get with the geek squad it is awesome and really a great plus with the protection plan.

I was told it was a great deal, so far havent seen advantages

Membership is great. I got rewards worth more than the membership price.

Extended return period is great and some of the deals are really good.

Geek squad manager was super helpful and very polite an understanding.

I purchased this membership as a means to facilitate an issue I was having with another product. This was quite helpful.

If you are making several big purchases, this membership is a great addition. It gives you specialized service and fantastic support. It’s definitely worth the few extra bucks!

Membership saved me $5 on my last purchase (including the additional cost of the membership), but I haven't found any other special deals or services that I've been able to use.

This membership was a must for my Wife and I. We do a lot of shopping at Best Buy for appliances and electronics. We get great deals and fast shipping with extended return windows (never had to use that because Best Buy has quality products) but its worth mentioning if needed!

I signed up for the My Best Buy Plus membership because the cost was equal to the dollar savings on my MacBook Air, and I had nothing to lose! The best part? My return period is doubled to 60 days, and if there’s a price drop in that timeframe, I’m refunded the difference!

Went to Best Buy for a new refrigerator. They had what I wanted but at checkout the salesman never mentioned anything about a membership. He was very talkative and I just glanced at the sales slip and didn't notice the add on. My fault. I did cancel the membership since I won't have use for it.

Very good promotion with this membership. I use it all the time

This membership hasn't really helped me much. i have to remind the teller that I have a membership most of the time.

[Employee of bestbuy] With this membership I get exactly what I need. One of the best investments to make with great savings that basically pays for itself. If you want to save on almost every purchase I would highly recommend this membership with that 2 month return & exchange policy.

I feel that it has great member deals! It provides me with protection for products and great discounted rates on popular items!

Love everything about Best Buy. Employees are so friendly and helpful. Told them what we wanted and answered every question. Very professional employees.