Customer Ratings & Reviews
Customer reviews
Rating 4.2 out of 5 stars with 41391 reviews
(41,391 customer reviews)Rating by feature
- Value4.5
Rating 4.5 out of 5 stars
- Quality4.6
Rating 4.6 out of 5 stars
- Ease of Use4.6
Rating 4.6 out of 5 stars
to a friend
Rated 5 out of 5 stars
I pad
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Found what I was looking for with no problem.Checking on phones IPads different tvs printers
I would recommend this to a friendRated 5 out of 5 stars
Great membership
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Membership does have a lot of perks and ability to save money.
I would recommend this to a friendRated 1 out of 5 stars
Yearly Membership
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Got membership to get rewards. Told They were good for one year. Actually good for 3 months. Don't need anything now, but have to get something.
No, I would not recommend this to a friendRated 5 out of 5 stars
Great value for money
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great value for money. Easy to apply for. I was able to immediate use it against my purchase.
I would recommend this to a friendRated 4 out of 5 stars
Saved on appliances
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.So far it saved us some money on appliances. Not quiet sure how we will use the other perks.
I would recommend this to a friendBrand response from Memberships Expert Team
Posted .Thank you for your review and for being a member of My Best Buy Plus! We are so happy to hear that you have already been able to save with your membership. Many benefits are included, such as free 2-day shipping and a 60-day return & exchange window. Our exclusive member promotions do change regularly and can be found in your Best Buy app or by visiting www.bestbuy.com/memberships.
Rated 5 out of 5 stars
I highly recommend - best by plus membership
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The member prices are great, and the unlimited Geek Squad support is a huge plus. Plus, the peace of mind of knowing we have protection plans on our purchases is a real bonus.
I would recommend this to a friendRated 1 out of 5 stars
Does not apply to Black Friday
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This is a bait and switch up sell. I purchased this at the recommendation of the check out person ahead of Black Friday sales. The process to request your price match involves the website chat feature or submitting a form, which during the Black Friday sales are not available until the sale is over. I took screenshots of the prices listed on the website during the sale to request the price match afterwards per their instructions. In following up a week after the sale ended, I was informed that they can only price match what the customer service rep can see currently listed as the sale price on the website and not apply the price match to the Black Friday sale prices during the previous weekend. During this exchange, the price of an item still on sale differed between what I could see listed and in my cart from what the sales rep saw. You cannot price match during the Black Friday sale which is not in their terms of service for the program, only we'll resume price requests after X date. From the end of the chat transcript: "The good news is, we will match Best Buy's price drop for most purchases made between Nov 1st and 31st December and this benefit can be taken advantage of until 14th January. Also we allow customers to request multiple price matches for the same transaction whenever there is a price reduction on our website. In addition, from December 3rd onwards, we will begin matching the prices of other qualifying retailers as well." Not true. Got a pro rated refund for this product. Skip it.
No, I would not recommend this to a friendBrand response from Memberships Expert Team
Posted .Hi there. Thanks for taking the time to share this review here, although we hate to hear our Price Match Guarantee may not have been clearly communicated to you. We would be happy to answer any questions or address any more concerns you may still have. For assistance, please contact Best Buy on Facebook (facebook.com/BestBuy), Twitter/X (@BestBuySupport), or Instagram (@BestBuy). Our support team would love the opportunity to learn more and assist!
Rated 5 out of 5 stars
It makes me feel special
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It's very beneficial. It's marketed professionally and easy to follow, worth every penny!
I would recommend this to a friendRated 5 out of 5 stars
Buy at best buy
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This membership helped Mr save money on my Best Buy purchases. Thanks
I would recommend this to a friendRated 5 out of 5 stars
Love the perks
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Love my membership, i feel like a valued customer.
I would recommend this to a friendRated 5 out of 5 stars
Best Buy Plus
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Easy to do, great value for me, and inexpensive. Best Buy is by far, my favorite store!!!
I would recommend this to a friendRated 5 out of 5 stars
Best Buy membership is great
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This membership is great and has lots of benefits for the price. The Best Buy support team has given me great recommendations on items and have been able to use the membership
I would recommend this to a friendRated 5 out of 5 stars
Saved us money
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This membership saved us some money on our purchases. The gentleman who waited on me in the Erie, PA store was very knowledgeable about the membership.
I would recommend this to a friendRated 5 out of 5 stars
We love best buy
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.We love best buy because we can find anything for our family from cellphones, laptop, TV , speakers and we dont need to worry paying right away, theres the option to do it every month choosing the deal zero interest.
I would recommend this to a friendRated 5 out of 5 stars
Great deal! I spent $50 to save $200
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great deal! I spent $50 to save $200 the first time i used it. More savings to come.
I would recommend this to a friendRated 3 out of 5 stars
Disappointed with no show for TV delivery
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The membership is a good value. However, one of the perks was free delivery and setup of my OLED TV. The delivery was not carried out on the day promised, and I spend the day waiting. No contact to let me know that they were not coming.
I would recommend this to a friendBrand response from Memberships Expert Team
Posted .Hi, David! We appreciate you sharing your experience. We understand how challenging service delays can be, and we'd love to help in any way we can. Please send us a private message or DM on Facebook (https://facebook.com/BestBuy), Instagram (https://instagram.com/BestBuy), or Twitter/X (https://twitter.com/BestBuySupport), and mention "This is regarding my My Best Buy Plus™ review" for further assistance. Thank you!
Rated 5 out of 5 stars
Bestbuy Plus
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I'm extremely glad I purchased the Best Buy Plus membership last year. I have saved several hundred dollars this year alone! Plus all of the early deals and sales are awesome!
I would recommend this to a friendRated 4 out of 5 stars
Used it once savings were the cost of the membersh
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Haven’t used it much yet. Did get a good deal on a air fryer so that offsets the cost of the membership to this pint
I would recommend this to a friendRated 5 out of 5 stars
Membership value and extra perks
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The Plus membership goes further than provided the absolute best price by allowing more time to return items and get credit on items purchesed that go on sale at a later date.
I would recommend this to a friendRated 5 out of 5 stars
Experience nothing but the best as usual
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.My experience with Best Buy of course expected nothing less but the best always a pleasure shopping and dealing with everybody their customer service is outstanding pleasure doing business with you soon looking forward to my next purchase with you have a nice holiday
I would recommend this to a friend
