Customer Ratings & Reviews
Customer reviews
Rating 4.2 out of 5 stars with 41422 reviews
(41,422 customer reviews)Rating by feature
- Value4.5
Rating 4.5 out of 5 stars
- Quality4.6
Rating 4.6 out of 5 stars
- Ease of Use4.6
Rating 4.6 out of 5 stars
to a friend
Rated 5 out of 5 stars
To easy and convenient to pass up!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It was really easy signing up. It took a couple minutes and makes me feel better about my purchase!
I would recommend this to a friendRated 3 out of 5 stars
Waiting for sale of refrigerator and stove
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I was promised by salesman that they will probably go on sale on labor day and i wiil get credit for difference or i can cancel in 60 days
I would recommend this to a friendRated 5 out of 5 stars
So far it seems to be good
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Works good i like the more time to take stuff back. Its a great peace on mind
I would recommend this to a friendRated 1 out of 5 stars
Customer Relations suck !
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It’s sucks and it’s useful to be a member . I bought some stuff then Best Buy sent me a reward certificate and I used it to buy more items . But I had to return it cos I bought the wrong item . And my reward certificate is gone for long ! They told me it’s promotional and can’t be used again . Well they never sent me a warning with the certificate and even worse I returned this product to the Best Buy store and the manager lady confirmed that my reward certificate would be retuned to my Best Buy account . A few days later when I called the customer service then they told me it’s not returnable ! What kind of customer support is that ! Either it should have warned me with the certificate or the manager shouldn’t have guarented that I would get my reward back ! I will cancel my membership just because of this poor management .
No, I would not recommend this to a friendBrand response from Memberships Expert Team
Posted .Hi there! Thank you for taking the time to reach out regarding your certificate. We can see how not being told this information up from could be frustrating and would be happy to look into this and see what options may be available. You can connect with us via Facebook (http://facebook.com/BestBuy), Twitter/X (http://twitter.com/BestBuySupport), or Instagram (http://instagram.com/bestbuy). When reaching out via social media, be sure to mention that it's in response to a "My Best Buy Review".
Rated 3 out of 5 stars
Haven't experienced anything special yet
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Got membership basically for free as it increased discount at purchase. Planning on major ourchase this month so will see how it helps :-). *** after trying to exit without making a decision regarding recommending product it would not allow. For that reason I chose No
No, I would not recommend this to a friendRated 5 out of 5 stars
Excellent service
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Good service anytime and always been easy on questions asked
This review is from My Best Buy Plus™ Yearly Membership
I would recommend this to a friendRated 1 out of 5 stars
Not worth it
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.If i could give this 0 stars I would. The memerships are basically forced by the employees and they tell you oh you could go cancel it immediately and get your money back and THEY DO NOT REFUND YOU THE WHOLE THING AS PROMISED. FALSE ADVERTISING FOR SURE.
No, I would not recommend this to a friendBrand response from Memberships Expert Team
Posted .We're sad to hear you're not happy with your My Best Buy Plus™ membership. The benefits available to you include exclusive member prices on thousands of items as well as access to sales, events and products, free 2-day shipping, and an extended 60-day return window on most products! For more information and support, call (888) BEST-BUY or (888) 237-8289 or visit https://www.bestbuy.com/memberships. When cancelling your membership, you will receive a prorated refund, as outlined in the Terms & Conditions. If you have additional questions, please contact Best Buy on Facebook (facebook.com/BestBuy), Twitter/X (@BestBuySupport), or Instagram (@BestBuy) and mention this is in regards to your My Best Buy review. Our support team would love the opportunity to learn more and assist!
Rated 5 out of 5 stars
Memebetship
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The membership is a real deal. It gives protection to members. Very convenient and safe.
I would recommend this to a friendRated 5 out of 5 stars
Membership does work
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great deals when you can find them. Pay attention to the advertising or the emails and you’ll do well.
I would recommend this to a friendRated 5 out of 5 stars
We love our membership
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Its pretty good especially if you do big purchases
I would recommend this to a friendRated 5 out of 5 stars
LG washer dryer
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.excellent support, deliverd on time, tax adjusted on tax free day
I would recommend this to a friendRated 5 out of 5 stars
Good customer experience.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The associate was very helpful and friendly. The printer ink was well stocked.
I would recommend this to a friendRated 5 out of 5 stars
TV and sound bar
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.TV and sound bar are absolutely amazing! The staff was excellent!
I would recommend this to a friendRated 5 out of 5 stars
A value I didn't know I would need!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great support by my service team. On time. Understood the issue and got right to it. Gone in 30 minutes!
I would recommend this to a friendRated 5 out of 5 stars
Comeaux
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Appreciate what the employers do for the people, because I would be in a bind if I couldn't use Best Buy
I would recommend this to a friendRated 4 out of 5 stars
BestBuy Plus Member
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Its good to have a Plus membership for a regular BestBuy customer.
I would recommend this to a friendRated 5 out of 5 stars
Geek squad
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Very helpful and supportive. Very good at their job.
I would recommend this to a friendRated 5 out of 5 stars
Worth the Money
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.For any tech heavy/savy person/family, this membership is for you! With exclusive sales, event/product access, free 2 day shipping, and extended 60 day returns, this membership is well worth the money. If not only for the 2 day free shipping alone!
I would recommend this to a friendRated 5 out of 5 stars
Great
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Best decision I ever made was getting the membership, I save on almost all my purchases.
I would recommend this to a friendRated 5 out of 5 stars
This IS a best buy!!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Well worth the price for peace of mind knowing your devices are supported and protected.
I would recommend this to a friend
