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Customer Ratings & Reviews

SKU:
6535792

Customer reviews

Rating 4.2 out of 5 stars with 41431 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

80%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 784 Showing 15,661-15,680 of 41,431 reviews
  • Rated 5 out of 5 stars

    Membership

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This membership is a real value. Member - prices, plus unlimited Geek Squad support are great. Also, love the peace of mind of getting- protection plans on our purchases! Minimum

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    We love our membership and use it all the time!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The membership is of real importance when you are in need of help with your purchases!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great value; our team did a great job with our installation. Very informative as well.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best buy gift card

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great , bought a brand new computer for online gaming. Works great 2 years so far!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Membership Plus

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have really enjoyed being a Best Buy Plus member. The greatest benefit is more daily deals and more reduced sales. I would definitely recommend anyone who likes to buy their products from Best Buy join the membership plus.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Professional customer service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Professional knowledgeable and timely customer service

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Price Match!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far so good! With my membership, I purchased a TV and within 60 days the price of the TV lowered, and they reimbursed me the difference. Just brought in my receipt, no questions asked, very easy! Great customer service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great membership deal.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best deal going at Best Buy. Gets you a better price on many items and extends your return period to 60 days.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Not really sure why we got it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Haven't really used any perks associated with the plus membership. They told us it would extend price guarantee to 90 days, but not something we took advantage of.

    No, I would not recommend this to a friend
    • Brand response from Memberships Expert Team
      Posted .

      Hi Chris! We truly appreciate you sharing your thoughts on your My Best Buy Plus membership. We completely agree that having a membership that truly fits your needs is key, and we'd love the opportunity to show you how its many benefits can be perfect for you. All the details are waiting at https://www.bestbuy.com/memberships, or feel free to give us a call at (888) BEST-BUY or (888) 237-8289. Thanks! BBY-ExBrand_Totaltech

  • Rated 5 out of 5 stars

    Get it!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I didn’t want to get the member, but I ended up buying it and saving money on my purchases. Must have for college students!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great benefits

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I get everything from Bestbuy so getting this membership was a no brainer, but for real the benefits are great and its a low cost membership that wont hurt the bank.

    I would recommend this to a friend
  • Best Buy Employee

    Rated 3 out of 5 stars

    Only Buy if You Save a lot on a Purchase

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    Best Buy Employee
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    [Employee of bestbuy] Honestly, this membership has been okay for me. I haven't reaped too many of the benefits, but I can see where the benefits would come in for people buying larger devices like a TV. I haven't been able to maximize the use of this membership. I would only purchase or resubscribe if I ended up saving at least $100 on member deals.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth the investment

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Much better than I expected. Definitely worth the investment.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I buy this membership last month i am very satisfied with Best Buy service and I am happy to be a Best Buy member .service and all the other thing is very good

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great value for the cost and the additional benefits provided

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    good value

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is great if you buy more then one thing year

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Just get it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    bought a laptop and ended up getting my best buy plus as well. The next day I found an oven that gets a 100-dollar gift card with plus, so my 50-dollar purchase already saved me 100 dollars.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Member

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Super recomended because you have good discount and the oportunity if a product have a lower price in less that 60 Days you claim and they will match price

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    PhillyGirl

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Rep Explained on detail. So far is has beneficial .

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Paid to price match; can't price match anyway.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was told I could price match if I got a membership. I get the membership and later attempt to price match only to be told I can't because the item wasn't currently in stock at the store I was attempting to price match with. This was something they had failed to mention when I was purchasing the membership even though I made it clear from the onset that the item wasn't in stock at the other store, the entire point of trying to purchase it at Best Buy. So esentially I paid $50 for nothing given how little I would be in Best Buy due to distance.

    No, I would not recommend this to a friend
    • Brand response from Memberships Expert Team
      Posted .

      Thank you for sharing your feedback as a My Best Buy Plus™ member, MarkW! Our Price Match Guarantee (https://www.bestbuy.com/site/help-topics/best-buy-price-match-guarantee/pcmcat297300050000.c?id=pcmcat297300050000) is a great way to make sure you aren’t missing out on any deals on your recent purchases. With the membership, it does not guarantee that you will be able to price match, but it does provide you with an extended 60-day return/exchange window on most products, which can help.

      If you need help reviewing your specific membership or understanding how to make the most of it, our social support team would be happy to take a closer look. Please reach out to us on Facebook (facebook.com/BestBuy), Twitter/X (@BestBuySupport), or Instagram (BestBuy) and mention that you're contacting us in response to your My Best Buy review. We're here to help! BBY-ExBrand_Totaltech