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Customer Ratings & Reviews

SKU:
6535792

Customer reviews

Rating 4.2 out of 5 stars with 41497 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

80%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 810 Showing 16,181-16,200 of 41,497 reviews
  • Rated 5 out of 5 stars

    Membership is a Plus

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Plus Membership has outstanding perks. There are discount savings on various items and the geek squad coverage is extremely helpful. The Plus Membership is definitely worth having to increase your positive experience at Best Buy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Service!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nate was absolutely fantastic! He was so patient, knowledgeable and efficient! My thanks to Nate!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good to ensure best price.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worth is just for the ability to return and get price match in 60 days. Allowed me to save lots of $ and not worry about the price going down further

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Extremely fast

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got this comouter in February and its been great for school and work. Loads fast.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love this membership

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is a real value and I would highly recommend to you

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Scooter

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We bought a scooter for my child, and the guy who was helping was very nice but when i gave my address for to receive my card he didn't put in sistem my unit number, so i had to call again to get my card.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love the membership perks

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Joined the My Best Buy Membership just prior to making a large purchase of a 65” tv. Purchased the tv wall mount, new dvd cables and a dehumidifier (at different times) and the discounts I saved as a member have almost justified the cost of the membership.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Membership

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s a good idea to have a membership if you purchase Best Buy items often. It gives you peace of mind to know you have some place to go to if a problem arises. If you only shop for items once every other year, then membership may not be beneficial.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Feels like a bait and switch

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The membership was very challenging to access when the item I bought went on sale the following week. I had to spend many hours, including a trip to the store where I bought the computer, where they were unable to help me. While I eventually get a refund for the amount by which the computer went on sale, the amount of time and aggravation was significant.

    No, I would not recommend this to a friend
    • Brand response from Memberships Expert Team
      Posted .

      Hey there! We never want our customers to have this kind of experience, and I understand your concern with not receiving a credit you were informed about. We encourage you to visit https://www.bestbuy.com/memberships or call (888) BEST-BUY or (888) 237-8289 to discuss your experience, or contact Best Buy on Facebook (facebook.com/BestBuy), Twitter/X (@BestBuySupport), or Instagram (@BestBuy) and mention this is in regards to your My Best Buy review. Our support teams would love the opportunity to learn more and assist! BBY-ExBrand_Totaltech

  • Rated 5 out of 5 stars

    Happy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have enjoyed using Best Buy to buy groceries it’s fast and easy to use

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Not sure what are the benefits

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I don’t really see the value. Barely any benefits if I’m honest.

    No, I would not recommend this to a friend
    • Brand response from Memberships Expert Team
      Posted .

      Hello! Your My Best Buy Plus™ membership includes an extended 60-day return window on most products, exclusive member prices on thousands of items as well as access to sales, events and products, and free 2-day shipping! For more information and support, call (888) BEST-BUY or (888) 237-8289 or visit https://www.bestbuy.com/memberships. You can also contact Best Buy on Facebook (facebook.com/BestBuy), Twitter/X (@BestBuySupport), or Instagram (@BestBuy) and mention this is in regards to your My Best Buy review. BBY-ExBrand_Totaltech

  • Rated 5 out of 5 stars

    Membership

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this membership. Get money back and money to spend at best buy

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love the features! And pays for itself!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This membership pays for itself. The member pricing is great and I love the unlimited geek squad access. This was a great membership to sign up for and I recommend anyone who buys anything with value get this!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Must have Best Buy rewards. Total value.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Definitely get the Best Buy rewards membership! Cost me nothing because I got rewards dollars in the amount I paid for the membership!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Membership

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This membership is a good value. Great member pricing and great support services

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Support a struggling store.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I don't know if it's really worth it. Maybe it is, maybe it isn't. It's one of these things. In spite of it's bipolar service levels I do love Best Buy and I do want to support it, get it if you feel the same.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love the membership

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent products and services. Knowledgeable staff members and very helpful.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Membership Review

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great value and warranty on items purchased since membership

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The service was great the employee knew exactly where everything was and gave me all the options available with the product definitely would recommend

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Skip it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I haven't really benefited from it since signing up. I wish they offered more deals/discounts

    No, I would not recommend this to a friend
    • Brand response from Memberships Expert Team
      Posted .

      Hello! Thank you for sharing your feedback. We're sorry to learn that the My Best Buy Plus membership hasn't quite lived up to what you were hoping for. We recognize that memberships aren't a perfect fit for everyone, and we want to make sure you're fully aware of all the advantages it offers. We'd be glad to walk you through the specific benefits and address any questions you might have, including how to cancel if you choose. For more information or support with your membership, please call (888) BEST-BUY or visit https://www.bestbuy.com/memberships. BBY-ExBrand_Totaltech