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Customer Ratings & Reviews

SKU:
6535792

Customer reviews

Rating 4.2 out of 5 stars with 41520 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

80%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 850 Showing 16,981-17,000 of 41,520 reviews
  • Rated 5 out of 5 stars

    Perfect membership

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This membership is highly recommended for many reasons but above all the return policy is perfect!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Member

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The membership helps a lot and always has very good offers.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Long term value?

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Initially it lowered the price of my laptop and required accessories. Hoping it has a long term value

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Love it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This membership a a great value. Worth every dime it has cost.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great customer service.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    pleased with our purchase. Best buy's people seem well trained to about their offers and products.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    No brainer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always need extra protection with the prices of electronics

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Rewards Member

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Rewards back have paid back the membership. Love coming to look at open-box items.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very good and amazing staff very helpful

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    All of them :) Are amazing as technology and very good quality

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    What's the Use

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have membership but never use advantages. Zimbabwe must be eliminated!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service worked with manager in that dept he was great

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    The jury is out.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not really sure what I get with this. The price match guarantee program has problems. One would think that if you buy a product from Best Buy and the same product goes on sale at less than you paid a week or two later, it should be easy to get the price match. Instead you chat with someone who may or may not be in the same country as you and then they MAIL a gift card for the price difference. Why are they using snail mail when they could email you a gift card code? And now, of course, one gift card is missing so I have to start one of those lovely chats again. Again, not sure what the benefits of this program are since I’m obviously not using them.

    No, I would not recommend this to a friend
    • Brand response from Memberships Expert Team
      Posted .

      Hi ImpossibleGirl,

      Thank you for sharing your experience with us. I can understand how frustrating and inconvenient this process must have been for you, especially when you expected a seamless resolution through the price match guarantee program. We aim to make things as easy as possible for our customers, and your feedback highlights areas where we can improve to provide a better experience.

      We’d like to assist you further and resolve this matter for you. Please connect with us through a private message on one of our social media platforms: Facebook at http://facebook.com/BestBuy, Twitter/X at http://twitter.com/BestBuySupport, or Instagram at http://instagram.com/BestBuy. In your message, kindly include your full name, phone number, and email address. Please also mention that this is in regard to your "My Best Buy review" so our support team can address your concerns promptly.

      We hope to hear from you soon and look forward to assisting you.

      Best regards, BBY-ExBrand_Totaltech

  • Rated 4 out of 5 stars

    Glad to purchase

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Gives lots of discounts, free shipping, great police return, love it.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Not certain of value

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not seen any benefits yet. Hoping to see some sales. Not certain it is worth anything at all.

    No, I would not recommend this to a friend
    • Brand response from Memberships Expert Team
      Posted .

      Hi, EunsookW! Thank you for leaving a review for us regarding your My Best Buy Plus™ membership. We certainly want you to find value in your purchase and to be aware of the many benefits that come along with the membership. The My Best Buy Plus™ membership includes free standard shipping, free 2-day shipping, exclusive member prices on thousands of items, exclusive access to sales, events and products, and an extended 60-day return window on most products. Here is a link with more details on our membership tiers: https://www.bestbuy.com/memberships. If you require support, or have any questions for us, kindly reach out to us via social media. Our team would love the opportunity to discuss this with you on any of the following platforms: Facebook: @BestBuy, Instagram: @BestBuy, or Twitter/X: @BestBuySupport. Please mention that this is in response to your My Best Buy review. Thanks so much! BBY-ExBrand_Totaltech

  • Rated 5 out of 5 stars

    Excellent value for money

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great value for money with membership. Excellent discounts available

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good investment!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Paid off already! Got a Price Match post purchase nearly 2 months later and got an even better deal!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good membership

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really liked the deal specifically on the video games when it came to this. I would recommend it to people who are on the lookout for a deal on video games and gaming equipment

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love the benefits

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great value! Would highly recommend this if you’re a fan of great value.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    IT

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    wonderful great and wonderful and wonderful yes great 400$ gift card

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Money saver

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Saved me money and tranfered data ftom one device to another at no cost.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good deal

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s nice to have the Best Buy plus. I get comfort in knowing that if a product I purchase at Best Buy does not fulfill my needs it can be returned after 60 days rather than 30.

    I would recommend this to a friend