Customer Ratings & Reviews
Customer reviews
Rating 4.2 out of 5 stars with 41522 reviews
(41,522 customer reviews)Rating by feature
- Value4.5
Rating 4.5 out of 5 stars
- Quality4.6
Rating 4.6 out of 5 stars
- Ease of Use4.6
Rating 4.6 out of 5 stars
to a friend
Rated 4 out of 5 stars
So far so good
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.First time using this product and so far I’m happy
I would recommend this to a friendRated 4 out of 5 stars
best buy
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I have nothing bad to say about the membership, it has kept me updated on everything.
I would recommend this to a friendRated 3 out of 5 stars
return date
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I have used this membership one time to extend my return policy date.
I would recommend this to a friendBrand response from Memberships Expert Team
Posted .Having the benefits of a 60-day Return and Exchange period on most purchases can be a very good benefit. Even with our Extended Holiday Return policy it helps to have extra time. If you need support please reach out to us on any of our social media profiles for support Facebook (facebook.com/BestBuy), Twitter/X (twitter.com/BestBuySupport), Instagram (instagram.com/BestBuy)
Rated 5 out of 5 stars
Great benefits with my membership
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I have had nothing but good experiences with Best Buy. I love that they have everything and anything you might neednor want!
I would recommend this to a friendRated 5 out of 5 stars
Great
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great to have for the discounts as well as the tech support if you're someone not tech savvy. I didn't need that feature as I just YouTube most of my how to options. Love getting the discounts though as the staff is so knowledgeable
I would recommend this to a friendRated 5 out of 5 stars
We love our membership.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This membership has been great value to us! It also allows us great deals on valuable items.
I would recommend this to a friendRated 5 out of 5 stars
Loooove
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This membership is a real value. We love it and use it all the time.
I would recommend this to a friendRated 5 out of 5 stars
So many Benifits!!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.So many Benifits to use the membership of Best Buy. I enjoyed heavy discount with early offerings and offerings to members
This review is from My Best Buy Plus™ Yearly Membership
I would recommend this to a friendRated 5 out of 5 stars
Love my membership
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This for me is an amazing value and has already paid for itself with one purchase!!! That’s crazy and it’s so worth it I will continue to buy from Bestbuy for the mere fact that they always have a good stock and I can get what I need with no problems
I would recommend this to a friendRated 3 out of 5 stars
Worth It If You Have Patience
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The yearly membership is great if you buy a lot of Best Buy. I tend to buy here and there but not all the time. And I don't have time to be pricing things out at other stores. So if you have patience and can find an item cheaper somewhere other than BestBuy, then utilizing the membership can help. Just not for me.
No, I would not recommend this to a friendRated 5 out of 5 stars
Excellent service,thank you!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Love you store love your customer service,love ever every thing about your store.you have very nice employees, managers,we like you having displays to choose from on the floor
I would recommend this to a friendRated 4 out of 5 stars
Loved membership
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I got a discount but it didnt helped as my ordered is returned by the pickup point without letting me know
I would recommend this to a friendBrand response from Totaltech Expert Team
Posted .Thank you for being a My Best Buy Plus member! We would love for you to reach out to us for support on possibly placing a new order for you. You may contact us at 1-888-BEST-BUY or 1-888-237-8289. To see the many great benefits, such as free 2-day shipping and member exclusive pricing, please check out www.bestbuy.com/memberships.
Rated 5 out of 5 stars
Worthwhile membership
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Greatly appreciate this membership. Good service, good value.
I would recommend this to a friendRated 5 out of 5 stars
Best subscription I have
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This membership has plenty of benefits and allows me to have peace of mind whenever I buy something from Best buy. Since I shop here often for TVs, phones, laptops, and car systems, it only made sense for me to purchase
I would recommend this to a friendRated 2 out of 5 stars
Useless
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I made a large purchase at Best Buy and it was suggested I purchase the My Best Buy Plus. As I read the particulars of the plan, I decided to purchase. The best part of this plan was the 2 day shipping, which I did not get with my purchase. It took a week to get my purchase. There was no explanation, just “we’re sorry”. I will not renew this plan nor will I upgrade. I would not recommend.
No, I would not recommend this to a friendBrand response from Memberships Expert Team
Posted .Hello, KellyG! Thanks for taking the time to leave a review for us regarding your My Best Buy Plus™ membership. I am disappointed to hear about your recent experience. It sounds like the item you purchased did not qualify for shipping. Typically, larger items require delivery, which does not use a carrier like UPS or FedEx, and instead needs to be scheduled with a delivery team. Please note that there are some other great benefits to the membership, such as exclusive member prices on thousands of items, exclusive access to sales, events and products, and an extended 60-day return window on most products. Here is a link with more details on our membership tiers: https://www.bestbuy.com/memberships. If you would like us to look into this closer, or have any questions, please reach out to us via social media. Our team would love the opportunity to assist you on any of the following platforms: Facebook: @BestBuy, Instagram: @BestBuy, or Twitter/X: @BestBuySupport. Be sure to mention that this is in response to your My Best Buy review. Thanks!
Rated 5 out of 5 stars
Membership
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Well worth it! It paid for itself the first day! Get it.
I would recommend this to a friendRated 5 out of 5 stars
love the membership
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.You'll see great offers with this membership. It's always wonderful having that ease of mind that you have the membership, provide support for repairs, and often offer great deals, bringing peace of mind.
I would recommend this to a friendRated 5 out of 5 stars
Great help
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The 3 men that help me with my tv . The 1 at the store and the 2 how was at my home. Was nice and very smart anout my tv and the roku
I would recommend this to a friendRated 5 out of 5 stars
Geek squad
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great service and knowledgeable personnel great customer service
I would recommend this to a friendRated 5 out of 5 stars
Best buy membership
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I initially got Best Buy plus because I was not sure about a purchase I made and wanted a bigger grace period for returns but I am actually quite satisfied with the membership! And I ended up loving the product so now I have it as a plus
I would recommend this to a friend
