Customer Ratings & Reviews
Customer reviews
Rating 4.2 out of 5 stars with 41555 reviews
(41,555 customer reviews)Rating by feature
- Value4.5
Rating 4.5 out of 5 stars
- Quality4.6
Rating 4.6 out of 5 stars
- Ease of Use4.6
Rating 4.6 out of 5 stars
to a friend
Rated 5 out of 5 stars
Great Work
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Showed up on time and worked fast. Great group of people to work with. Help out with everything and answered all my questions.
I would recommend this to a friendRated 5 out of 5 stars
We love our membership
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This member ship is great. Love that all purchases are protected by our plus membership. Their geek squad is great.
I would recommend this to a friendRated 4 out of 5 stars
Great value, love the extended warranty
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great value, love the extended warranty that comes with this deal.
I would recommend this to a friendRated 5 out of 5 stars
Okay for less expensive items
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Would suggest purchasing the "My Best Buy Plus" for somewhat cheaper items as is this plan - More expensive items I would suggest "My Best Buy Total Tech Support." R. Stewart
I would recommend this to a friendRated 2 out of 5 stars
Misinformed
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I just cancelled this because I was misinformed about the benefits of having it. I was tols it included the geek squad and it does not.
No, I would not recommend this to a friendBrand response from Memberships Expert Team
Posted .Hello ElizabethS, We’re really sorry you may have been misinformed of the benefits provided by your membership and we would never want anyone feeling misled, and we get why you canceled. My Best Buy Membership offers perks like exclusive savings, product protection options, and 24/7 tech support. You can always review what each membership tier covers here: https://www.bestbuy.com/memberships. If you’d like someone to double‑check your account or talk through next steps, our social team can help — just reach out on Facebook (facebook.com/BestBuy), Twitter/X (@BestBuySupport), or Instagram (@BestBuy) and mention it’s in response to your My Best Buy review.
Rated 4 out of 5 stars
Membership
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Like the idea of having the membership so if something breaks it will be covered.
I would recommend this to a friendRated 5 out of 5 stars
Mac Book Pro 2024 16 inch 24 GB/512
||Posted . Owned for more than 2 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent price and product. Waiting for discount!
I would recommend this to a friendRated 4 out of 5 stars
Review
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Hopefully will see future savings. So far I have saved.
I would recommend this to a friendRated 5 out of 5 stars
I love my membership and I use it all the time!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I enjoy being able to get certificates and additional discounts on items for having the membership, I recommend it.
I would recommend this to a friendRated 5 out of 5 stars
Using from time to time for the important purchase
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Membership gives additional discounts in the low season purchases when shops must drop prices to attract customers and when customers actually should go for shopping.
I would recommend this to a friendRated 5 out of 5 stars
Worth the savings.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I didn't opt for the more expensive membership. If you purchase electronics or supplies just a few times a year, the discount pays for itself and saves you money.
I would recommend this to a friendRated 4 out of 5 stars
Great prices
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It was a great deal to buy with exclusive prices. The price matching also helped!
I would recommend this to a friendRated 4 out of 5 stars
I use my membership often!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This membership is a real value! Love all the deals excited for what is to come.
I would recommend this to a friendRated 5 out of 5 stars
Glad I have membersip
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Having the security of the membership makes me feel good. I don’t worry about what may happen. Plus there are perks.
I would recommend this to a friendRated 5 out of 5 stars
Forever shopper
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.New member after 20 years of previous program and so far has met my expectations. Like the extra return time along with additional savings on many items. As I said, more than 20 years of shopping at BB.
I would recommend this to a friendRated 5 out of 5 stars
Skeptical at first. 100% worth it.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It gives you your money back AND THEN SOME. I have already price matched a couple products which has bought the membership multiple times over. Additionally the 60 day returns is a must have as well.
I would recommend this to a friendRated 5 out of 5 stars
Love my membership
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This membership paid for itself within the first week got $100 back for an item that went on sale for membership owners great plan. Every store should do this
I would recommend this to a friendRated 5 out of 5 stars
love my membership
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Saved on the first purchase that I got was well worth it and the coupons is a good deal also
I would recommend this to a friendRated 5 out of 5 stars
Totally satisfied
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I needed a new clothes washer, did a lot of shopping and decided on buying it from Best Buy. They delivered it quickly and set it up, they took away the washer that was leaking.
I would recommend this to a friendRated 5 out of 5 stars
The membership pays back!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Was able to take advantage of the membership already!
I would recommend this to a friend
