Customer Ratings & Reviews
Customer reviews
Rating 4.2 out of 5 stars with 41559 reviews
(41,559 customer reviews)Rating by feature
- Value4.5
Rating 4.5 out of 5 stars
- Quality4.6
Rating 4.6 out of 5 stars
- Ease of Use4.6
Rating 4.6 out of 5 stars
to a friend
Rated 5 out of 5 stars
I like my membership
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.ince I started my line of credit with Best Buy I had the opportunity to purchase every product I wanted to have and that's how I was happy with all the service that Best Buy provides.
I would recommend this to a friendRated 4 out of 5 stars
GeneR.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It' a good value...if you are actively purchasing TVs, electronics
I would recommend this to a friendRated 4 out of 5 stars
Friendly staff
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Friendly staff, especially after I changed my mind and added to my purchase! Thanks Union Gap!
I would recommend this to a friendRated 3 out of 5 stars
Hope they improve
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Hoped for good service and price breaks and excellent customer service in my situation it was not helpful in all three issues
No, I would not recommend this to a friendBrand response from Memberships Expert Team
Posted .Hi there! Thank you for your review. We're sorry to hear your My Best Buy Plus membership hasn't met your expectations. We'd be happy to help you understand the specific benefits of your membership and address any concerns. For more information and support with managing your membership, please call (888) BEST-BUY or (888) 237-8289 or visit https://www.bestbuy.com/memberships. You can also contact Best Buy on Facebook (facebook.com/BestBuy), Twitter/X (@BestBuySupport), or Instagram (@BestBuy) and mention this is in regards to your My Best Buy Plus review. Thanks!
Rated 5 out of 5 stars
best buy plus
||Posted . Owned for 10 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.good plan to buy products and get discounts !!!!!!
I would recommend this to a friendRated 5 out of 5 stars
I got my money's worth after the first purchase!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I bought this membership specifically for the Buy 2 Get 1 Free Switch games (even preorders!). The occasional limited deals are great and member exclusive perks range from cheaper prices to bonus gift cards with purchases.
I would recommend this to a friendRated 5 out of 5 stars
A good experience
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Jeanne is a model of customer service: knowledgable, friendly, and enthusiastic. Your product selection was pleasantly diverse.
I would recommend this to a friendRated 5 out of 5 stars
BB+ membership value
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Been pleasantly surprised with the benefits BB+ membership has provided. Have stopped shopping at other sources when buying electronics knowing BB provides the best value both in price and support.
I would recommend this to a friendRated 5 out of 5 stars
i need to add a title
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I purchased a tv and the geek squad did a great job explaining the features to me. This is my first experience with a smart tv.
I would recommend this to a friendRated 3 out of 5 stars
Ehh. Probably won’t buy again
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Probably won’t buy it again. It turns out that I like to brick and mortar shop less than I like to online shop. There are better bargains online without a membership
No, I would not recommend this to a friendBrand response from Memberships Expert Team
Posted .Hello, ShawnW! We're sad to hear you're not happy with your My Best Buy Plus™ membership. The benefits available to you include exclusive member prices on thousands of items as well as access to sales, events and products, free 2-day shipping, and an extended 60-day return window on most products! For more information and support, call (888) BEST-BUY or (888) 237-8289 or visit https://www.bestbuy.com/memberships. You can also contact Best Buy on Facebook (facebook.com/BestBuy), Twitter/X (@BestBuySupport), or Instagram (@BestBuy) and mention this is in regards to your My Best Buy review. Our support teams would love the opportunity to learn more and assist!
Rated 5 out of 5 stars
A true benefit
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I have been able to benefit twice over the last month since I became a member. I feel my purchase actually is better protected.
I would recommend this to a friendRated 5 out of 5 stars
BB MEM THE BEST
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Membership offers and prices are very good, also it is good to know that comes with good service
I would recommend this to a friendRated 4 out of 5 stars
Membership has saved me a bunch of money
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The value pays itself off after a few purchases/deals and is more than worth it
I would recommend this to a friendRated 5 out of 5 stars
Best Buy Membership
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great Membership perks . The geek squad help that comes with the membership is normally a separate charge but with this membership it is included
I would recommend this to a friendRated 5 out of 5 stars
Satisfied Customer
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Good quality product and no problems with it and great quality pictures when watching it
This review is from My Best Buy Plus™ Yearly Membership
I would recommend this to a friendRated 3 out of 5 stars
Microwave
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Stopped beeping when finished heating. Now works sometimes ( microwave)
No, I would not recommend this to a friendRated 5 out of 5 stars
caring
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.They realy careabout what you need they also follow up with you to make sure what you were told is that what you experience.
I would recommend this to a friendRated 5 out of 5 stars
Great plan Great Value
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This plan is a great value…excellent benefits when purchasing products that give customers peace of mind that the Geek squad will come and take care of any problem
I would recommend this to a friendRated 5 out of 5 stars
value for money
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.this membership is a real value and i use it all the time
I would recommend this to a friendRated 3 out of 5 stars
Payment problems
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Too hard to make online payments. My username & password is rejected constantly. I'm charged late fees because my payments can't get into your system. I request Best Buy correct & refund my late fees. Thank you.
No, I would not recommend this to a friendBrand response from Memberships Expert Team
Posted .Hi TimM,
Thank you for sharing your experience with us. I can understand how frustrating it must be to have trouble accessing your account and making payments online, especially when it leads to late fees. That’s definitely not the kind of experience we want for our customers, and I’d like to help address this issue.
Please connect with us through a private message on one of our social media platforms so we can assist you further. Here’s where you can reach us:
Facebook: http://facebook.com/BestBuy
Twitter/X: http://Twitter.com/BestBuySupport
Instagram: http://instagram.com/Bestbuy
In your message, kindly include your full name, phone number, and email, and mention this is regarding your My Best Buy review. Our support team would appreciate the chance to look into this for you and work toward a resolution.
We hope to hear from you soon.
Best regards,
