Customer Ratings & Reviews
Customer reviews
Rating 4.2 out of 5 stars with 41567 reviews
(41,567 customer reviews)Rating by feature
- Value4.5
Rating 4.5 out of 5 stars
- Quality4.6
Rating 4.6 out of 5 stars
- Ease of Use4.6
Rating 4.6 out of 5 stars
to a friend
Rated 5 out of 5 stars
Definitely get a Best Buy membership
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This membership is a real value for me. We get annual geek squad support. I get discounts sent to me via email and most of all the interest rates payoffs within six months period is excellent.
I would recommend this to a friendRated 4 out of 5 stars
Looking for some deals!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Made a few purchases so far none of them have the better member prices.
I would recommend this to a friendRated 5 out of 5 stars
Great valued product
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This is a great value for everyone that shops here regularly. Highly recommend
I would recommend this to a friendRated 5 out of 5 stars
GREAT MEMBERSHIP value
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.A great valyue for the investment, Useful benefits and many other features
This review is from My Best Buy Plus™ Yearly Membership
I would recommend this to a friendRated 5 out of 5 stars
The Sales and return policy is absolutely worth it
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The membership makes purchasing and returning very easy with peace of mind
I would recommend this to a friendRated 5 out of 5 stars
I love my best buy membership
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The beat buy membership is rrally nice to have for special deals and sales that go on through out the year
I would recommend this to a friendRated 5 out of 5 stars
Real Value Membership and More
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This membership had real value when we bought our new stove. Early notifications of sales and promotions are also given. Access to the Geek Squad is an added plus.
I would recommend this to a friendRated 4 out of 5 stars
Great option
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great option if you want to save money on your purchases
I would recommend this to a friendRated 2 out of 5 stars
Just for the discount at purchase
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Joined just for the discount on the items I was purchasing. The cashier gave me the tip that if I purchased the membership for 49.99 that I would save $100 off my purchase. Basically saving me $50 off my purchase total. Also she said that I could cancel anytime and not be charged the annual renewal fee. The discount is the only reason I signed up and will be cancelling before the annual renewal as I don't see any benefit of it for me.
No, I would not recommend this to a friendBrand response from Memberships Expert Team
Posted .Hello! Thanks for taking the time to leave your feedback on your My Best Buy Plus™ membership. While the initial discount on your purchase is a great benefit, there are other uses for this program. Your My Best Buy Plus™ membership includes an extended 60-day return window on most products, exclusive member prices on thousands of items as well as access to sales, events and products, and free 2-day shipping! For more information on benefits and support, be sure to check out https://www.bestbuy.com/memberships. You can also contact Best Buy on Facebook (facebook.com/BestBuy), Twitter/X (@BestBuySupport), or Instagram (@BestBuy) and mention this is in regards to your My Best Buy review for additional support.
Rated 1 out of 5 stars
Confirm availability and eliminate the add-ons
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Our aim was to purchase a new dish washer. Initially, there was no issue. Fast , courteous service and the representative assured us it was to be delivered in three days. We paid for haul-off of the old machine as well, but it seems the pricing for the total essentially required us to "join" a Best buy membership for $50,yr. Well, within a few days we were informed by "someone in the Best Buy chain" that in fact the machine was NOT available nor would it be for pretty much a month. Of course, it is impossible to call the store we made the purchase at and speak directly to the rep we had worked with. One is forced to call some Best Buy center, and while the folks there are friendly, it just seems as if the entire chain of custody is missing in terms of communication. We found the exact machine we wanted at an appliance dealer in Indianapolis, including free delivery and for less cost overall, when the membership and other add-ons are accounted for. Our main issue is that there seems a significant disconnect between the store-level sales reps and the supply chain of command. In addition, we aren't thrilled by the little additional charge items that apparently are part of the sales transaction. BOttom line: we cancelled the entire order, which thankfully went through with out a problem.
No, I would not recommend this to a friendBrand response from Memberships Expert Team
Posted .We are saddened to hear that you are unhappy with the support experience you received through your My Best Buy Plus™ membership while purchasing a new dishwasher. We would love to connect you with a specialist and work to review these concerns in depth. Please feel free to contact our team by sending us a private message on Facebook (https://facebook.com/BestBuy), Twitter/X (https://twitter.com/BestBuySupport), Instagram (https://instagram.com/BestBuy). Be sure you refer to your "My Best Buy Review" in your message.
Rated 5 out of 5 stars
Great job
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great job love my new phone. Love the service you have
I would recommend this to a friendRated 5 out of 5 stars
Great benefits
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent benefits to have the membership. The 60 day price match elevates the fear of a cheaper price coming or late.
I would recommend this to a friendRated 5 out of 5 stars
Love membership
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Love it! Membership is incredible! Love the savings!
I would recommend this to a friendRated 3 out of 5 stars
Not Used Much
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I have not used my membership except on the initial purchase of a microwave/oven combo, when it was sold to me as a way to get a discount, which only matched the price at another retailer, so no real benefit. It may be good, but I have not seen any ads featuring a benefit or price reduction for using it.
No, I would not recommend this to a friendRated 5 out of 5 stars
Get it!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The membership has been a real value. It has given me access to nice discounts and product protection. I recommend!
I would recommend this to a friendRated 5 out of 5 stars
Membership
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This has value and can earn cash towards new purchases
I would recommend this to a friendRated 4 out of 5 stars
Membership savings
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.They have great deals on membership prices and saves me money
I would recommend this to a friendRated 5 out of 5 stars
Offers great deals
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great perks and incentives. Adds benefits to purchase
I would recommend this to a friendRated 5 out of 5 stars
Quick Savings!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It saved me money on my first purchase which covered the cost of the 1st year of membership.
I would recommend this to a friendRated 5 out of 5 stars
Thank you and I love this program
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This membership has saved me plenty of times when I need to return an item!
I would recommend this to a friend
