TV repair
Our Agents are specifically trained to repair most major TV brands, including TVs outside of manufacturer warranty or with an expired warranty.
Track your repair
Two ways to get your repair
In-store repair
Bring your TV (under 42”) into your local Best Buy store, no matter where you bought it. If we can’t repair it in store, we’ll ship it to our service center for repairs and have it returned usually within 1–2 weeks.1
Make an in-store reservation for TV repairYou can also bring in your wireless audio devices, speakers and other smaller products to be shipped to our service center. They’ll be repaired and returned usually within 1–2 weeks. Please bring in all parts for your devices so we can successfully repair them.
Make an in-store reservation for smaller productsIn-home repair
We can come to your home to diagnose and repair your issue for a TV 42” or larger. Call 1-800-433-5778 or chat with us to schedule an appointment.
Best Buy is a nationwide leader supporting in-home TV repairs on most major brands, regardless of where you purchased your TV. We can also repair TVs outside of manufacturer warranty or with an expired warranty.
Chat NowChat is available between 8 a.m.–9 p.m. CT, Monday–Sunday.
90-day workmanship warranty
If you're not satisfied with your Geek Squad® TV & home theater service, we'll do everything we can to make it right. If you encounter an issue with your service, please call 1-800-433-5778.
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Common TV problems that we fix
We repair most major TV brands, including Sony, Samsung, LG, Insignia, Sharp, TLC, Hisense, Toshiba, VIZIO and others, including TVs outside of manufacturer warranty or with an expired warranty.
- Doesn't turn on
- Vertical lines in screen
- Horizontal lines in screen
- No sound
- No picture
Geek Squad Disclaimer 1To make a reservation, you need to be signed in to your My Best Buy® account, or create a new account.
Geek Squad Disclaimer 2Please refer to the terms and conditions for a complete description of coverage and exclusions. AIG WarrantyGuard, Inc. is the Obligor and Administrator of the coverage under this plan.