Two ways to get your repair.
In-store repair.
Bring your TV (under 42") in to your local Best Buy store. We'll repair it, no matter where you bought it.1
Make an in-store reservation for TV repairYou can also bring in your wireless audio devices, speakers and other smaller products to be repaired. Please bring in all parts of your devices so we can successfully repair them.
Make an in-store reservation for smaller productsIn-home repair.
If you're a Best Buy Totaltech™ member or have Geek Squad Protection2 on a TV 42" or larger, we can come to your home to repair it.
Call 1-800-433-5778 to schedule an appointment.
The membership you and your tech deserve.
Best Buy Totaltech™ members get 20% off labor for repairs. Additionally, free Geek Squad® tech support is available 24/7/365.
Discounts apply to then-current labor only.
$199.99 yearly membership
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90-day workmanship warranty.
If you're not satisfied with your Geek Squad® TV & home theater service, we'll do everything we can to make it right. If you encounter an issue with your service, please call 1-800-433-5778.
All buying guides.
Get advice on purchasing TVs, home theater systems, streaming media and more.
See all buying guides
Common TV problems that we fix.
We repair all major TV brands, including Sony, Samsung, LG, Insignia, Sharp, Toshiba, VIZIO and others.
- Doesn't turn on
- Vertical lines in screen
- Horizontal lines in screen
- No sound
- No picture
Geek Squad Disclaimer 1To make a reservation, you need to be signed in to your My Best Buy® account, or create a new account.
Geek Squad Disclaimer 2Please refer to the terms and conditions for a complete description of coverage and exclusions. AIG WarrantyGuard, Inc. is the Obligor and Administrator of the coverage under this plan.