2 Ways to Get Your Repair
We'll diagnose the problem and give you an estimate of repair costs. We may be able to fix the problem during the visit – or – we may need to order a part to complete the repair.
If you don't have Geek Squad Protection
- The minimum charge for the first visit is $99.99.
- If a part needs to be ordered, this may involve an additional charge
- If your TV is too costly to fix, you'll get a Best Buy in-store coupon for 10% off the purchase of a new TV.2
When scheduling online, you'll need to sign into your My Best Buy account or create a new account. Call 1-800-433-5778 for more info about repair.
90-Day Workmanship Warranty
If you're not satisfied with your Geek Squad® TV & home theater service, we’ll do everything we can to make it right. If you encounter an issue with your service, please call 1-800-433-5778.
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Common TV problems that we fix
We repair all major TV brands, including Sony, Samsung, LG, Insignia, Sharp, Toshiba, VIZIO and others.
- Doesn't turn on
- Vertical lines in screen
- Horizontal lines in screen
- No sound
- No picture
Geek Squad Disclaimer 11. Geek Squad TV Repair service not available in all geographical areas.
Geek Squad Disclaimer 22. Offer excludes products covered by and replaced under a Geek Squad Protection Plan.