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Gift Card Terms and Conditions

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Gift Card Terms and Conditions

Gift Card Terms and Conditions

These terms and conditions apply to both Best Buy physical gift cards, and prepaid codes issued by Best Buy (e-gift cards), referred to jointly as Best Buy Gift Cards. The terms and conditions are subject to change from time to time. Additional terms and conditions may apply depending on how the Gift Card is delivered.

  • All U.S. Gift Cards are redeemable in any U.S. and Puerto Rico Best Buy retail locations, or online at BestBuy.com where available, for merchandise or services including Geek Squad services.
  • No expiration date; no fees
  • Not redeemable for cash.
  • Lost, stolen or damaged cards replaced only with valid proof of purchase to the extent of remaining card balance.
  • Not a credit or debit card.
  • Not valid as payment on a Best Buy credit card.
  • Check Gift Card balance at any U.S. and Puerto Rico Best Buy retail locations, online at BestBuy.com or call 1-888-716-7994 with Gift Card number.
  • Receipt will show remaining Gift Card balance.
  • Physical Gift Cards may be reloaded at any U.S. and Puerto Rico Best Buy retail locations.
  • All terms enforced except where prohibited by law.
  • Purchases of a physical Gift Card in any Best Buy retail location or online at Bestbuy.com are eligible for Reward Zone points, excluding Best Buy for Business or commercial purchases of Gift Cards.