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Gift Card Terms and Conditions

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Gift Card Terms and Conditions

These terms and conditions apply to both Best Buy physical and e-gift cards. The terms and conditions are subject to change from time to time. Additional terms and conditions will apply to e-gift cards.

  • Redeemable in any U.S. or Puerto Rico Best Buy retail location or online at where available for merchandise or services, including Magnolia Home Theater and Geek Squad®. Cannot be redeemed on prepaid open loop cards (sold in store only) or Marketplace items.
  • No expiration date, no fees.
  • Not redeemable for cash.
  • Lost, stolen or damaged cards replaced only with valid proof of purchase to extent of remaining card balance.
  • Not a credit or debit card.
  • Not valid as payment on a Best Buy credit card.
  • Best Buy e-gift cards cannot be purchased with an international credit card.
  • Check gift card balance at any US and Puerto Rico Best Buy retail locations, online at, or call 1-888-716-7994. Must have card number available.
  • All terms enforced except where prohibited by law.
  • Purchases of physical or e-gift cards in any Best Buy retail location or online at are eligible for My Best Buy™ points, excluding Best Buy for Business or commercial purchases of gift cards.

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