Dell - XPS 13.3" 4K Ultra HD Touch-Screen Laptop - Intel Core i7 - 8GB Memory - 256GB SSD - Silver With Black Carbon Fiber Palm Rest
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Key Specs
- Backlit KeyboardYes
- Screen Size13.3 inches
- Screen Resolution3840 x 2160 (4K)
- Touch ScreenYes
- Storage TypeSSD
- Total Storage Capacity256 gigabytes
- Solid State Drive Capacity256 gigabytes
- System Memory (RAM)8 gigabytes
- GraphicsOther
- Processor Speed (Base)1.8 gigahertz
- Processor ModelIntel 8th Generation Core i7
- Processor Model Numberi7-8550U
- Operating SystemWindows 10 Home
- Battery Life19 hours
- Battery TypeLithium-ion
General
- Product NameXPS 13.3" 4K Ultra HD Touch-Screen Laptop - Intel Core i7 - 8GB Memory - 256GB SSD
- BrandDell
- Casing MaterialAluminum
- Model NumberXPS9370-7187SLV-PUS
- ColorSilver With Black Carbon Fiber Palm Rest
- Color CategorySilver
Feature
- Windows FeaturesWindows Hello
- Keyboard Touch ScreenNo
- Backlit KeyboardYes
- Cooling SystemAir
- Operating System Architecture64-bit
Ports
- Headphone JackYes
- Number of Thunderbolt Ports (Total)2
- Number of Thunderbolt 3 Ports2
Display
- Screen Size13.3 inches
- Screen Resolution3840 x 2160 (4K)
- Touch ScreenYes
- Display TypeTouchscreen Widescreen LCD
Storage
- Storage TypeSSD
- Total Storage Capacity256 gigabytes
- Solid State Drive Capacity256 gigabytes
- Solid State Drive InterfacePCIe
- Hard Drive AcceleratorNone
Memory
- System Memory (RAM)8 gigabytes
- Type of Memory (RAM)LPDDR3
- System Memory RAM Speed1866 megahertz
- Cache Memory8 megabytes
- Number of Memory Sticks Included3
- Media Card ReaderYes
Graphics
- GraphicsOther
- Graphics TypeIntegrated
- Video Memory TypeShared
Processor
- Processor BrandIntel
- Processor Speed (Base)1.8 gigahertz
- Processor ModelIntel 8th Generation Core i7
- Processor Model Numberi7-8550U
Connectivity
- Internet ConnectivityWi-Fi
- Bluetooth EnabledYes
- Embedded Mobile BroadbandNone
- NFC EnabledNo
Network
- Wireless NetworkingWireless-AC
- Ethernet Card10/100/1000
Compatibility
- Operating SystemWindows 10 Home
Included
- Blu-Ray PlayerNo
- Optical Drive TypeNone
- Included SoftwareMicrosoft Office (30 days trial) and McAfee LiveSafe (12 months subscription)
- Additional Accessories IncludedUSB-C power adapter
Power
- Battery Life19 hours
- Battery Cells4-cell
- Battery TypeLithium-ion
Dimension
- Product Height0.5 inches
- Product Width11.9 inches
- Product Depth7.8 inches
- Product Weight2.8 pounds
Audio
- Audio TechnologyMaxxAudio Pro
- Speaker TypeStereo speakers
Certifications & Listings
- ENERGY STAR CertifiedYes
- EPEAT QualifiedNo
Warranty
- Manufacturer's Warranty - Parts1 year
- Manufacturer's Warranty - Labor1 year
Other
- UPC884116277187
Customer rating
Rating 3.2 out of 5 stars with 9 reviews
(9 Reviews)Search
Rating 1 out of 5 stars with 1 review
So many technical problems
Posted .No, I would not recommend this to a friendI loved the look and feel of this laptop, but it stopped working after 11 months. I bought it from in April 2017. In March of 2018, it stopped working. I sent it back and they had to replace the battery, hard drive, heatsink, and main logic board. A few moths after that, after the one-year warrant expired, the battery stopped charging. Keep in mind, this it THEIR replacement battery. When I called tech support, they would not even talk to me unless I bought an extended warranty. Even though they replaced the parts only a few months ago, since the laptop itself was beyond the original warranty, they would not talk to me. It was almost $200 for the extended warranty just for them to talk to me about faulty parts they used! Now I am just out $1200 and have to but a new laptop. Lenovo?
Brand response from YourDellTeam
Posted .lbelzer,
We're very sorry to hear about the situation that you described with your computer. We will pass this review on to our Customer Support Team so that they are aware of the situation. We hope that you are able to charge your battery again soon.
If you would not mind reaching out to our Support Team via Email and providing your contact information and the Service Tag number for your computer, we can see if we can further assist you - awsocialmedia@dell.com. Please use your username from this review as the Subject Line of your Email.
If you have additional questions about your computer you can always view our Product Support Page here - https://dell.to/2ORM0WW.
Best,
Bryan
1-800-624-9896
Features
Quality5 out of 5Value5 out of 5Ease of Use5 out of 5Rating 5 out of 5 stars with 1 review
Worth every penny!
|Posted .Owned for more than 2 years when reviewed.Features
Quality5 out of 5Value5 out of 5Ease of Use5 out of 5I have had this computer for over 2 years and it is still going strong. I love watching Netflix and Youtube with the crystal clear display. I enjoy the touchscreen feature and the fast responsiveness. I have no need to upgrade my laptop because it is one of the best in the market.
I would recommend this to a friendFeatures
Quality5 out of 5Value5 out of 5Ease of Use5 out of 5Rating 1 out of 5 stars with 1 review
Stopped working after 2 months. Known issues with
Posted .No, I would not recommend this to a friendTwo months after buying the XPS 13 from best buy it wouldn't turn on. The LED under the touchpad flashes orange 3x, the white 3x, then repeats until it shuts down. Total tech support rep diagnosed it as, " real problem." Wow, very insightful. Reading the Dell community page this computer is known for faulty batteries and motherboards with a lot of failures out of the box. Save yourself some trouble, avoid Dell. Still waiting on geek squad to figure it out.
Brand response from YourDellTeam
Posted .William,
Thanks for your review. Have you tried to reach out to Dell's Technical Support Team? You can always contact them here with any concerns that you have: http://dell.to/2sH7Qlm.
We hope that Geek Squad is able to help you with the issues that you're having but if not please don't hesitate to reach out to Dell directly.
If you have additional questions about your computer you can read our Product Support Page here - https://dell.to/2ORM0WW.
Best,
Bryan
1-800-624-9896
Rating 4 out of 5 stars with 1 review
great for travelling
|Posted .I would recommend this to a friendNeeded small-ish machine for travel and being able to stay connected. Great size, light weight and battery lasts long enough.
Rating 5 out of 5 stars with 1 review
Solid Performer for the price
|Posted .I would recommend this to a friendGreat laptop for traveling or taking to class. Great battery performance when in eco mode (roughly 11 hours). Fan can get loud at times especially when doing something intensive, but most laptops would have the same issue. Definitely worth a pickup if you're looking for a premium laptop.
Rating 5 out of 5 stars with 1 review
Very speedy, durable laptop
|Posted .I would recommend this to a friendThis labtop is speedy and its battery life very durable. The lighted keyboard and touch screen make it easy to navigate, and the combination of an i7 chip, adequate 8 GB RAM, and 256 SDD memory means it's far speedier than our previous laptop. So far, we like it just fine.
Features
Quality5 out of 5Value4 out of 5Ease of Use5 out of 5Rating 5 out of 5 stars with 1 review
Great laptop exalant screen
|Posted .Owned for 3 weeks when reviewed.Features
Quality5 out of 5Value4 out of 5Ease of Use5 out of 5i like the touch screen, Windows 10 and office Easy to work with, Weighing weight Will recommend.
I would recommend this to a friendFeatures
Quality5 out of 5Value4 out of 5Ease of Use5 out of 5Rating 1 out of 5 stars with 1 review
Wifi issues
|Posted .No, I would not recommend this to a friendWifi issues. Hardware defect. I have sent this in for repairs 3 times now the geek squad keeps updating the drivers.
Brand response from YourDellTeam
Posted .gnohappy,
We're sorry to hear about the connectivity issues that you're having. We'd recommend the following steps if you have this issue again in the future:
1. Download and install the latest Wireless Card driver. (https://dell.to/2th3Tpe) After updating the driver, re-establish the connection with the Wireless Access Point and check the wireless performance.
2. If the issue persists, proceed to step 3.
3. Power-cycle the local network. Shut down the Dell system, the Wireless Access Point/Router and the Modem. Wait a minimum of 60 seconds before powering up the components in the following order:
4. Power ON the Modem, and wait for it to boot fully.
5. Power ON the Wireless Access Point/Router, and wait for it to boot fully.
6. Power ON the Dell system.
7. Open Network and Sharing Center
8. In the left side navigation pane, click on Change Adapter Settings
9. Right click on the wireless connection icon and select Properties followed by the Configure button
10. Under Wireless Options, select the Wireless N mode
11. For Windows 8 or later systems click the Advanced tab and look for 802.11n Mode on the right you will be given the option to Enable or Disable. If the mode is not visible you may need to update your drivers and firmware.
12. From the drop-down menu, choose Disable followed by Ok
13. This should restore the wireless download and upload speed. Internet speed can be tested at http://speedtest.net.
Best,
Bryan
1-800-624-9896
Q: QuestionWill we see this new edition of the Dell XPS 13 available in stores anytime soon? How are we able to check in with our store to see when/If it will be?
Asked by NewHireOnFire.
- A:Answer There is no way anyone can know or find that information out, so you will just have to wait. Microcenter and the Microsoft Store have most XPS models on display.
Answered by Anonymous