Dell - XPS 13.3" 4K Ultra HD Touch-Screen Laptop - Intel Core i7 - 8GB Memory - 256GB SSD - Silver With Black Carbon Fiber Palm Rest
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Description
Features
Windows 10 operating system
Windows 10 brings back the Start Menu from Windows 7 and introduces new features, like the Edge Web browser that lets you markup Web pages on your screen. Learn more ›
13.3" touch screen
3840 x 2160 native resolution. Natural finger-touch navigation makes the most of Windows 10.
8th Gen Intel® Core™ i7-8550U mobile processor
Ultra-low-voltage platform. Quad-core, eight-way processing provides maximum high-efficiency power to go. Intel Turbo Boost Technology delivers dynamic extra power when you need it.
8GB system memory for advanced multitasking
Substantial high-bandwidth RAM to smoothly run your games and photo- and video-editing applications, as well as multiple programs and browser tabs all at once.
Solid State Drive (PCI-e)
Save files fast and store more data. With massive amounts of storage and advanced communication power, PCI-e SSDs are great for major gaming applications, multiple servers, daily backups, and more.
Intel® UHD Graphics 620
On-processor graphics with shared video memory provide everyday image quality for Internet use, basic photo editing and casual gaming.
MaxxAudio
To give you great sound across music, movies, voice and games.
Weighs 2.8 lbs. and measures 0.5" thin
Ultrathin and ultralight for maximum portability, featuring a smaller screen size and omitting the DVD/CD drive to achieve the compact form factor. 4-cell lithium-ion battery.
Aluminum chassis
Offers a sleek look.
Thunderbolt port for connecting advanced monitors and external drives
This single interface supports both high-speed data and high-def video — plus power over cable for bus-powered devices — ideal for digital content creators.
Built-in media reader for simple photo transfer
Supports microSD, microSDHC and microSDXC memory card formats.
Next-generation wireless connectivity
Connects to your network or hotspots on all current Wi-Fi standards. Connect to a Wireless-AC router for speed nearly 3x faster than Wireless-N.
Built-in HD webcam with dual array microphone
Makes it easy to video chat with family and friends or teleconference with colleagues over Skype or other popular applications.
Additional port
Headphone/microphone combo jack.
Note: This laptop does not include a built-in DVD/CD drive.
Intel, Pentium, Celeron, Core, Atom, Ultrabook, Intel Inside and the Intel Inside logo are trademarks or registered trademarks of Intel Corporation or its subsidiaries in the United States and other countries.
Included Free
2 Items (Total Value: $59.98)
- A $29.99 value!
- A $29.99 value!
What's Included
- Dell XPS 13 9370
- 4-cell battery
- USB-C power adapter
Energy Ratings
Manuals & Guides
Key Specs
- Yes
- 13.3 inches
- Yes
- Storage TypeSSD
- Total Storage Capacity256 gigabytes
- 256 gigabytes
- 8 gigabytes
- Other
- 1.8 gigahertz
- Intel 8th Generation Core i7
- Processor Model Numberi7-8550U
- Windows 10 Home
- 19 hours
- Battery TypeLithium-ion
General
- Product NameXPS 13.3" 4K Ultra HD Touch-Screen Laptop - Intel Core i7 - 8GB Memory - 256GB SSD
- BrandDell
- Casing MaterialAluminum
- Model NumberXPS9370-7187SLV-PUS
- ColorSilver With Black Carbon Fiber Palm Rest
- Color CategorySilver
Feature
- Windows FeaturesWindows Hello
- No
- Yes
- Air
- 64-bit
Ports
- Headphone JackYes
- Number of Thunderbolt Ports (Total)2
- Number of Thunderbolt 3 Ports2
Display
- 13.3 inches
- 3840 x 2160 (4K)
- Yes
- Display TypeTouchscreen Widescreen LCD
Storage
- Storage TypeSSD
- Total Storage Capacity256 gigabytes
- 256 gigabytes
- PCIe
- None
Memory
- 8 gigabytes
- LPDDR3
- 1866 megahertz
- 8 megabytes
- Number of Memory Sticks Included3
- Yes
Graphics
- Other
- Integrated
- Video Memory TypeShared
Processor
- Processor BrandIntel
- 1.8 gigahertz
- Intel 8th Generation Core i7
- Processor Model Numberi7-8550U
Connectivity
- Internet ConnectivityWi-Fi
- Yes
- None
- No
Network
- Wireless-AC
- 10/100/1000
Compatibility
- Windows 10 Home
Included
- Built-In WebcamYes
- Blu-Ray PlayerNo
- None
- Included SoftwareMicrosoft Office (30 days trial) and McAfee LiveSafe (12 months subscription)
- Additional Accessories IncludedUSB-C power adapter
Power
- 19 hours
- Battery Cells4-cell
- Battery TypeLithium-ion
Dimension
- Product Height0.5 inches
- Product Width11.9 inches
- Product Depth7.8 inches
- Product Weight2.8 pounds
Audio
- Audio TechnologyMaxxAudio Pro
- Speaker TypeStereo speakers
Certifications & Listings
- Yes
- No
Warranty
- Manufacturer's Warranty - Parts1 year
- Manufacturer's Warranty - Labor1 year
Other
- UPC884116277187
Customer rating
Rating 3 out of 5 stars with 8 reviews
(8 Reviews)Rated 4 out of 5 stars
great for travelling
|Posted .I would recommend this to a friendNeeded small-ish machine for travel and being able to stay connected. Great size, light weight and battery lasts long enough.
Rated 1 out of 5 stars
Wifi issues
|Posted .No, I would not recommend this to a friendWifi issues. Hardware defect. I have sent this in for repairs 3 times now the geek squad keeps updating the drivers.
Brand response from YourDellTeam
Posted .gnohappy,
We're sorry to hear about the connectivity issues that you're having. We'd recommend the following steps if you have this issue again in the future:
1. Download and install the latest Wireless Card driver. (https://dell.to/2th3Tpe) After updating the driver, re-establish the connection with the Wireless Access Point and check the wireless performance.
2. If the issue persists, proceed to step 3.
3. Power-cycle the local network. Shut down the Dell system, the Wireless Access Point/Router and the Modem. Wait a minimum of 60 seconds before powering up the components in the following order:
4. Power ON the Modem, and wait for it to boot fully.
5. Power ON the Wireless Access Point/Router, and wait for it to boot fully.
6. Power ON the Dell system.
7. Open Network and Sharing Center
8. In the left side navigation pane, click on Change Adapter Settings
9. Right click on the wireless connection icon and select Properties followed by the Configure button
10. Under Wireless Options, select the Wireless N mode
11. For Windows 8 or later systems click the Advanced tab and look for 802.11n Mode on the right you will be given the option to Enable or Disable. If the mode is not visible you may need to update your drivers and firmware.
12. From the drop-down menu, choose Disable followed by Ok
13. This should restore the wireless download and upload speed. Internet speed can be tested at http://speedtest.net.
Best,
Bryan
1-800-624-9896
- Pros mentioned:Keyboard, Product construction, Speed
Rated 5 out of 5 stars
Very speedy, durable laptop
|Posted .Pros mentioned:Keyboard, Product construction, SpeedI would recommend this to a friendThis labtop is speedy and its battery life very durable. The lighted keyboard and touch screen make it easy to navigate, and the combination of an i7 chip, adequate 8 GB RAM, and 256 SDD memory means it's far speedier than our previous laptop. So far, we like it just fine.
- Pros mentioned:Display, KeyboardCons mentioned:Battery life, Fan
Rated 2 out of 5 stars
Below average for an above average price
Posted .Pros mentioned:Display, KeyboardCons mentioned:Battery life, FanNo, I would not recommend this to a friendLacks many features; short battery life, loud fan, not worth the hefty price tag. Although it is fairly light weight, looks nice in the rose gold and alpine white keyboard and it has an almost edgeless screen. But the settings are kind of hard to manage. Overall, I would not recommend this to anyone else. A $500 computer will do the same job and it won't hurt your wallet as much.
Brand response from YourDellTeam
Posted .Love,
Thanks for your review. We're sorry to hear that your battery is not performing the way that you had hoped it would. Here are some tips to help with your battery life:
Change the Power Plan:
1. On the notification area of the taskbar, right-click the Battery icon.
2. On the options list, click Power Options.
3. Select a power plan on the battery meter, such as Power Saver or Balanced. Windows 10 has a built in 'Battery Saver' mode that can be activated to extend your system's battery life. The Battery Saver mode will monitor and limit background activity and other features such as push notifications. You do have the option to enable or disable this mode within settings or within advanced Battery Saver settings, you can customize the mode to best suit your needs.
a) Click on the Action Center icon in the taskbar and select the tile for Battery Saver.
b) If running Cortana then type Battery Saver into the search box and select from the results.
Within the Battery Saver settings page, you will be able to turn on and off the feature and customize the feature to best meet your needs.
c) Turn Battery Saver On or Off.
d) Additional settings available via the Battery use and Battery saver settings links.
e) Battery use shows further info on apps and their power usage.
f) Battery Saver Settings screen allows you to customize further Battery Saver feature.
You can read the full article here - http://dell.to/2vfXWf4.
If you need help with your fan noise we'd recommend these tips:
A: Cleaning the Vents
1. Check the vents on the computer to see if they are covered with dust and not allowing heat and air to pass through.
2. Turn off the system.
3. Remove all power sources: Unplug the AC adapter and remove the battery, or unplug the desktop power Cord.
4. Use a compressed air can to blow the dust out of the vents. Be sure to hold the can at an upright angle (near 90 degrees), and hold it 15-20 centimeters (6-8 inches) away from the vent.
B: Update the BIOS: An out-of-date BIOS can cause loud fan noises by having an outdated temperature table for the system. Refer to update BIOS and follow the instructions to update the BIOS on your computer.
You can read the full article here - http://dell.to/2ENlXfz.
We hope these tips help your computer run the way you'd like it to.
Best,
Bryan
1-800-624-9896
- Cons mentioned:Battery life
Rated 1 out of 5 stars
So many technical problems
Posted .Cons mentioned:Battery lifeNo, I would not recommend this to a friendI loved the look and feel of this laptop, but it stopped working after 11 months. I bought it from in April 2017. In March of 2018, it stopped working. I sent it back and they had to replace the battery, hard drive, heatsink, and main logic board. A few moths after that, after the one-year warrant expired, the battery stopped charging. Keep in mind, this it THEIR replacement battery. When I called tech support, they would not even talk to me unless I bought an extended warranty. Even though they replaced the parts only a few months ago, since the laptop itself was beyond the original warranty, they would not talk to me. It was almost $200 for the extended warranty just for them to talk to me about faulty parts they used! Now I am just out $1200 and have to but a new laptop. Lenovo?
Brand response from YourDellTeam
Posted .lbelzer,
We're very sorry to hear about the situation that you described with your computer. We will pass this review on to our Customer Support Team so that they are aware of the situation. We hope that you are able to charge your battery again soon.
If you would not mind reaching out to our Support Team via Email and providing your contact information and the Service Tag number for your computer, we can see if we can further assist you - awsocialmedia@dell.com. Please use your username from this review as the Subject Line of your Email.
If you have additional questions about your computer you can always view our Product Support Page here - https://dell.to/2ORM0WW.
Best,
Bryan
1-800-624-9896
Features
Quality5 out of 5Value4 out of 5Ease of Use5 out of 5Pros mentioned:Display, TouchscreenRated 5 out of 5 stars
Great laptop exalant screen
|Posted .Owned for 3 weeks when reviewed.Features
Quality5 out of 5Value4 out of 5Ease of Use5 out of 5Pros mentioned:Display, Touchscreeni like the touch screen, Windows 10 and office Easy to work with, Weighing weight Will recommend.
I would recommend this to a friendFeatures
Quality5 out of 5Value4 out of 5Ease of Use5 out of 5- Cons mentioned:Battery life
Rated 1 out of 5 stars
Stopped working after 2 months. Known issues with
Posted .Cons mentioned:Battery lifeNo, I would not recommend this to a friendTwo months after buying the XPS 13 from best buy it wouldn't turn on. The LED under the touchpad flashes orange 3x, the white 3x, then repeats until it shuts down. Total tech support rep diagnosed it as, " real problem." Wow, very insightful. Reading the Dell community page this computer is known for faulty batteries and motherboards with a lot of failures out of the box. Save yourself some trouble, avoid Dell. Still waiting on geek squad to figure it out.
Brand response from YourDellTeam
Posted .William,
Thanks for your review. Have you tried to reach out to Dell's Technical Support Team? You can always contact them here with any concerns that you have: http://dell.to/2sH7Qlm.
We hope that Geek Squad is able to help you with the issues that you're having but if not please don't hesitate to reach out to Dell directly.
If you have additional questions about your computer you can read our Product Support Page here - https://dell.to/2ORM0WW.
Best,
Bryan
1-800-624-9896
- Cons mentioned:Fan
Rated 5 out of 5 stars
Solid Performer for the price
|Posted .Cons mentioned:FanI would recommend this to a friendGreat laptop for traveling or taking to class. Great battery performance when in eco mode (roughly 11 hours). Fan can get loud at times especially when doing something intensive, but most laptops would have the same issue. Definitely worth a pickup if you're looking for a premium laptop.
What experts are saying
Q: QuestionWill we see this new edition of the Dell XPS 13 available in stores anytime soon? How are we able to check in with our store to see when/If it will be?
Asked by NewHireOnFire.
- A:Answer There is no way anyone can know or find that information out, so you will just have to wait. Microcenter and the Microsoft Store have most XPS models on display.
Answered by Anonymous