See more. Take it anywhere. With its 6.5 mm micro-edge bezel display, slim and light design, plus 81% screen to body ratio – this PC lets you see more and do more, no matter where the day takes you. Reliable performance for every day: Powerful enough for your busiest days – this PC features an Intel processor and integrated graphics. Powered up and productive. All day long. Designed for all-day productivity with extended battery life and fingerprint reader technology.
A: Hello. Thanks for your question. This HP Laptop 15-dw3033dx comes with Windows 10 in S mode. That means you can use the Microsoft Edge browser and use apps from the Microsoft Store (app store). You can switch out of the S Mode to Windows 10 Home. It is free and easy to do. Here are some instructions: https://bit.ly/3i7NsF4
Q: Does this computer have a slot for DVDs?
A: Hi Paula, thank you for the question. Apologies, the HP 15-dw3033dx laptop does not have a DVD drive.
A: Hi Alexa, apologies for the confusion. The HP 15-dw3033dx has an i3 processor. We'll reach out to the seller and request a correction of their listing.
Q: Is this device dual voltage, namely, compatible with 220-240V (i.e., in Europe)?
A: This computer isn't dual voltage, so you'd need a "step down transformer" to convert to the 110 volts the computer uses. You'll also need an adapter to fit the electrical socket, since those are different than the ones used in the US.
Q: Do this laptop has extra slot to add more storage? 2.5" or m.2? Thank you
A: Thanks for your question. Yes, the laptop has a 2.5" space to add a SATA HDD or SDD.
Q: Is there a laptop available with a DVD slot?
A: Hi Dale, thank you for the question. DVD drives (optical drives) have gradually been eliminated from laptop designs. Most music, movies and computer software is being delivered to the consumer over the Internet instead of on discs these days, making optical drives unnecessary. Omitting the optical drive lets the computer manufacturers build laptops that are smaller, lighter and less expensive than they would have to be if the drive was included. There are still optical drives (or the option to add one) on desktop computers, but the best solution for a laptop is to use an external DVD drive. External optical drives are widely available and very affordable.
A: Thank you for your question. Please reach out to Best Buy directly using their chat button here: https://www.bestbuy.com/site/customer-service/price-match-guarantee/pcmcat290300050002.c?id=pcmcat290300050002
Q: Hi, I was wondering if I can use a mouse with this computer?
A: Thanks for your question! Yes, you can use a mouse with this laptop.