HP - OfficeJet Pro 9730e Wireless Wide Format All-In-One Inkjet Printer with 3 Months of Instant Ink Included with HP+ - White

Bought this to replace an HP 8620 which had worked flawlessly for 13 years. The 8620 print-head failed, and a brand new HP print-head would not work, nor would new cartridges. This printer was as close to the same specs as the now expensive paper-weight 8620 so I placed an online order. Received the printer and the only way it would work was to create an HP Smart account and agree to the advertised 3 months "free" Instant Ink trial. It would not switch seamlessly between tray 1 and tray 2. When that issue was resolved after many hours of work, then the ADF would not work. Many more hours to get that issue fixed. ADF will not scan a 1 sided document and print a 2 sided copy as the old 8620 did. Hp tech support (If you could call it that) could one suggest uninstall and reinstall software. Of course that didn't work. The advertised 3 months "free" HP Instant Ink was shortened at forced enrollment to only 2 months, and now HP has my credit card info. with no way to delete it and say I will be billed at the end of 1 month, which translates to 0 months "free" trial. Online reviews indicate even though customer cancelled the Instant Ink scam HP has wormed their way into the printer firmware and will brick the printer if HP Instant Ink is not re-enrolled! There needs to be another class action lawsuit! Buyer BEWARE of buying ANY HP products!

Prints nice and works great met expectations and quality

This printer a solid, reliable, feature-packed business unit. I classify it as 'business' simply because of its size. It is enormous physically. This and the price of the ink are the only two negatives about it. It's easy to set up and the print quality is amazing. Here are some addition details about my experience. SIZE So this is not your average printer. I was coming from an Epson WorkForce Pro, so I was somewhat prepared for the size since the two are physically very similar in size, but the HP printer feels quite a bit larger since it's more horizontally oriented than vertically. This HP printer is designed to handle large format scans and prints (up to 11 x 17), which explains the size. I recommend making sure you have adequate space before considering this printer. It's worth it when it comes to the product it produces, but just be sure you have the space for it. SETUP The 9730e has a very straightforward setup process. Once you get it out of the packaging (blue tape and foam), connect it to power, and WiFi, the printer walks you through the rest of the setup on its touchscreen display. Getting the printer out of the box is actually somewhat easy despite its size because a bag with handles is included in the box so you can lift it out. The process to get to printing can take a little bit of time, but a lot of that time is actually idle for the user and just the printer running through its processes. FEATURES A few of the things I really liked were: - The Touchscreen Display is very responsive and easy to read. The menu is set up in a way that is easy to navigate. I didn't have any issues connecting to WiFi. - The inclusion of Dual Trays makes it possible to have two different types of paper available at one time. You can easily change between paper sizes or even colors. - Wireless Printing worked easily and flawlessly -- even with my iPhone. INK COSTS The main downside, as with many HP printers, is the ink cost. HP’s proprietary cartridges are pricey, and if you're printing a lot of color documents, it adds up fast. If you're running a small business, this is something to factor into your operating expenses. There is a service you can subscribe to and have discounted ink delivered directly to you from HP, but a monthly fee applies. Overall, the HP OfficeJet Pro 9730e is a solid, reliable, feature-packed business printer that delivers excellent results. While its large size and expensive ink costs are worth considering before purchase, these are really the only drawbacks I’ve experienced. In return, you get a high-quality, wide-format printer that’s easy to set up, simple to operate, and packed with thoughtful features like a responsive touchscreen, dual paper trays, and seamless wireless printing—even from mobile devices. If you have the space for it and are prepared for the ongoing ink investment, the 9730e is an outstanding option for small businesses or anyone needing professional-level prints and scans right from their home or office.