About this item
The Lexie Lumen Bluetooth-enabled self-fitting OTC hearing aids can be customized according to your hearing profile. Pair the hearing aids to the Lexie app, take the in-app hearing check, and your hearing aids will automatically adjust according to your hearing profile. Suitable for individuals 18 or older with perceived mild-to-moderate hearing loss.
AUTOFIT SOLUTION
Take the in-app hearing test to customize your hearing aids according to your hearing profile.
6 ENVIRONMENT SETTINGS
Conveniently select between 6 environment settings, to promise you with the optiminal sound experience in the environment you're in.
DIGITAL SOUND PROCESSING
Enjoy enhanced sound quality through digital sound processing
BUILT FOR COMFORT
All-day comfort with lightweight, discreet hearing aids.
LEXIE APP
Customize and control your hearing aids, and receive ongoing support, with the easy-to-use Lexie app.
SWEATPROOF TECHNOLOGY
FeaturING Nano coating technology to reduce the risk of any moisture damage.
Manuals & Guides
User Manual
Key Specs
ColorBronze
General
Product NameLexie Lumen self-fitting OTC hearing aidsBrandLexie HearingConsumer LifestageAdultModel NumberLLO00002BRColorBronze
Features
ProgrammableYesControls on DeviceEnvironment mode selection, Volume controlHealthcare Account EligibilityFSA, HRA, HSAProtective QualitiesScratch resistant, Sweat Resistant, Water ResistantEnvironmental Sound SettingsAutomatic
Design
FitLeft ear, Right earDesignBehind-The-Ear (BTE)
Included
Number of Devices Included2Ear Tip Sizes IncludedSmall, Medium, LargeCarrying CaseYes
Connectivity
App CompatibleYesApp Compatible FeaturesEnvironment mode selection, Battery indicator, Customizable sound settings, Mute, Sound adjustment, Volume controlWireless ConnectivityBluetoothOperating System CompatibilityAndroid, Apple iOS
Power
Rechargeable BatteryNoBattery Size312
Regulatory & Listing
FDA Medical Device ClassificationClass II
Warranty
Manufacturer's Warranty - Parts12 MonthsManufacturer's Warranty - LaborNone
Other
UPC860003469866
Search
Q: QuestionHow is it programmed to my specs?(2 answers)
A: AnswerH there, thanks for the question! Once a customer purchases hearing aids and they are delivered to their home, they are able to take a hearing check through the Lexie App. The hearing aids are then programmed specifically to their unique hearing loss according to the results of the hearing check. If the customer needs their hearing aids to be fine-tuned, we have a team of hearing experts who are able to do so remotely. We want our customers to feel supported every step of the way, which is why our hearing experts are available to answer customer video or voice calls and help them each step of the way as they set up their hearing aids. - The Lexie Hearing teamAnswered by LexieHearing
- A: AnswerHi John, thank you for your question. The main difference between the two products is that the Lexie B2 hearing aids Powered by Bose are rechargeable. The Lexie Lumen comes in five different colors and has a replacement battery. These are the main differences. If you have any more questions feel free to call our support team on our toll-free number at (800) 499-1336.
Answered by Lexie Hearing Team
Q: QuestionHow long do the batteries last in the lexie(1 answer)
A: AnswerHi there, the batteries last between 5 to 8 days per battery. - The Lexie Hearing teamAnswered by LexieHearing
Q: QuestionWho fits the hearing aid ? Does Best Buy have a person in store ?(1 answer)
A: AnswerHi, our Lexie Hearing OTC hearing aids are self-fitting which means that each user can customize their hearing aids in the comfort of their own home. With detailed descriptions and a support team available to help, you can take your hearing health into your own hands! Please contact our support team at (800) 499-1336 or send an e-mail to support@lexiehearing.com for any questions.Answered by Lexie Hearing Team
Q: QuestionIs there one with a rechargeable battery and how much more does that one cost(2 answers)
A: AnswerHi Ricky, thanks for the questions! Yes, Lexie hearing does offer a rechargeable hearing aid, the Lexie B2 hearing aid Powered by Bose for $999. You can search here on the Best Buy website for 'Lexie Hearing - Lexie B2 OTC Hearing Aids Powered by Bose - Light Gray' and you'll find as the top result. Feel free to reach out if you have any further questions.Answered by Lexie Hearing Team
Q: QuestionHow can I obtain replacement buds for the earpieces?(1 answer)
A: AnswerHi, Bob. You can purchase domes for your Lexie Lumen hearing aids directly from our website. You will find the domes under "accessories" on the navigation tab. If you require any assistance, please don't hesitate to reach out to our support team at (800) 499-1336 or send an email to support@lexiehearing.com for them to assist you.Answered by Lexie Hearing Team
Q: QuestionHow many channels have it?(1 answer)
A: AnswerHi, the Lexie Lumen self-fitting OTC hearing aids offer 6 hearing environment settings to choose from. If you have any further questions, please don't hesitate to contact our support team at (800) 499-1336 or send an email to support@lexiehearing.com for them to assist you.Answered by Lexie Hearing Team
Q: QuestionDoes it help with tinnitus?(1 answer)
A: AnswerHi, Brian, we urge you to consult your hearing healthcare professional if you suspect that you may have tinnitus, or suffer from any similar symptoms.Answered by Lexie Hearing Team
Review Summary
Rating 4.3 out of 5 stars with 40 reviews
4.3Rating by feature
- 4.1Value
Rating 4.1 out of 5 stars
- 4.1Quality
Rating 4.1 out of 5 stars
- 3.8Ease of Use
Rating 3.8 out of 5 stars
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Lexie Hearing - Lexie Lumen self-fitting OTC hearing aids - Bronze
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