Find everyday balance with the CRE-E10, Sony’s self-fitting OTC rechargeable hearing device that blends comfort and technology to reconnect you to what matters most. With features that adapt to your surroundings, this modern hearing aid is personalized to you and the everyday moments that define your life.
Q: What is the frequency range of these devices?
A: Great question, Singlemalt! The frequency range for Sony CRE-E10 OTC hearing aids is 125-8000 Hz. Regards, Erin
A: They say that you will still have 80% battery capacity after 3 years. The best 1300.00 I have spent. This is the new model.
A: So sorry you're experiencing discomfort. The Sony OTC hearing aids only work with the vented click sleeve and closed click sleeves. You may benefit from seeing a hearing care professional for a device with a custom fit. Erin
A: Hi Eric, thank you for your question. We have a friendly and knowledgeable Sony OTC hearing aid support team available to help you during the setup process, fine-tuning, and beyond! Please find contact information here: https://us.esupport.sony.com/support/s/support-contact?language=en_US&category=otcha Regards, Erin
Q: Is there a way to turn off the annoying tones that play when they turn on?
A: Hi bleu! Thanks for your question! The musical tones that play when the devices are powered on act as an audible indicator that the hearing aids are powered on and ready to use. There is no way to disable these tones. If you wish to not hear the tones are they play, you can delay hearing aid insertion for several seconds after closing the battery door (C10) or removing hearing aid from the charger (E10). Regards, Erin
Q: I have a Samsung phone. Can I use this phone to program the hearing aids?
A: I would like to know as well , I hope the customer service is better than lucids
Q: Can they be used in only one ear?
A: Sony OTC hearing aids are only able to be purchased and set up as a pair. They were designed to be used as a pair for percieved mild to moderate hearing loss in both ears. Setup does require both hearing aids, afterwhich you can wear just one hearing aid if you have hearing loss in just one ear. However, if you have one-sided hearing loss, you may want to first follow up with a hearing care professional or medical doctor. Erin
Customers are enthusiastic about the long battery life, sound quality, and comfort of the Earbud Style OTC Rechargeable Hearing Aids. They appreciate the Bluetooth connectivity, fit, price, and discreet design. Some users experienced challenges with the setup process and the app, while others had difficulties with charging.
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.

Find everyday balance with the CRE-E10, Sony’s self-fitting OTC rechargeable hearing device that blends comfort and technology to reconnect you to what matters most. With features that adapt to your surroundings, this modern hearing aid is personalized to you and the everyday moments that define your life.

CRE-C20 - a premium, rechargeable solution delivering all-day hearing clarity in a modern, discreet design. The CRE-C20’s latest technology improves access to sounds and prioritizes speech clarity while maintaining awareness of surrounding noises. This enables you to focus on conversations and still enjoy a rich listening experience.

Experience personalized hearing enhancement with Sony’s CRE-C20 OTC hearing aids. Designed for comfort and clarity, these lightweight devices feature self-fitting technology that adapts to your unique hearing profile, ensuring natural sound and effortless control without the need for a prescription.

Next-generation customization for next-level confidence. Take hearing personalization to the next level with Lexie B2 Plus rechargeable hearing aids, Powered by Bose. Our new customizable, self-fitting OTC hearing aids are rechargeable and feature a convenient in-app hearing test, providing you with recommended hearing aid settings tailored to your unique hearing profile. The Lexie app offers you clinically proven, audiologist-quality customization to further optimize your listening experience by giving you the ability to conveniently adjust the volume, sound quality, and background noise to your preference. These FDA-cleared, Bluetooth-enabled hearing aids stream phone calls for iOS and Android devices and include a charging case that keeps your Lexies powered for up to an additional 18 hours of run time when you’re on the go. Lexie B2 Plus hearing aids Powered by Bose come with on-demand support from our award-winning Lexie Experts and a 45-day risk-free trial. With clear, quality sound from Bose and Lexie’s world-class customization, feel confident knowing you have a great fit and hearing experience that’s uniquely tailored to you. Available in gray only. For adults 18 years or older with perceived mild-to-moderate hearing loss. Your hearing aid purchase is FSA/HSA eligible. All for up to 80% less than the price of prescription hearing aids. Streaming functionality is designed for phone calls. While music and media streaming is possible, it is not optimal. Details in FAQs. Android users: Before purchasing a Lexie hearing aid, please confirm your device is compatible with Android streaming for hearing aids by referring to our FAQs at LexieHearing.com. Lexie cannot guarantee streaming compatibility with all Android devices.
| Pros for Sony - Earbud Style OTC Rechargeable Hearing Aids, Self-Fitting CRE-E10 - Black | |||
|---|---|---|---|
| Sound Quality, Battery Life, Fit, Comfort, App | Sound Quality, Battery Life, Ease of use, Size, Charging Case | There were no pros for this product— | Sound Quality, Battery Life, Ease of use, Fit, Price |
| Cons for Sony - Earbud Style OTC Rechargeable Hearing Aids, Self-Fitting CRE-E10 - Black | |||
| Bluetooth, Setup | Bluetooth | There were no cons for this product— | Bluetooth, Compatibility, Wire Length |
