Microsoft - Surface Laptop Go - 12.4" Touch-Screen - Intel 10th Generation Core i5 - 8GB Memory - 256GB Solid State Drive
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Description
Features
A screen to fuel your dreams
12.4”⁷ Pixelsense touchscreen, signature 3:2 ratio gives you the optimum space to see more, do more, and fuel your dreams.
10th Gen Intel Core i5-1035G1 processor
Smart dual-core, four-way processing performance. Intel Turbo Boost Technology delivers dynamic extra power when you need it, while increasing energy efficiency when you don't.
8GB system memory for advanced multitasking
Substantial high-bandwidth RAM to smoothly run your games and photo- and video-editing applications, as well as multiple programs and browser tabs all at once.
256GB solid state drive (SSD)
While offering less storage space than a hard drive, a flash-based SSD has no moving parts, resulting in faster start-up times and data access, no noise, and reduced heat production and power draw on the battery.
Intel UHD Graphics
On-processor graphics with shared video memory provide everyday image quality for Internet use, basic photo editing and casual gaming.
The lightest Surface Laptop yet
Take the lightest Surface Laptop with you everywhere at just 2.45 pounds.
Power through your day
Up to 13 hours of battery life.² Plus, recharge quickly with Fast Charging – up to 80% in about an hour.
Choose your perfect match
Available in Platinum, Ice Blue and Sandstone³ all in a durable, cool metal finish. ³Available colors may vary by market.
Wireless/Wired connectivity (WiFi 6 - 802.11 ax)
Flexible, dual-band connectivity w/ greater reliability thanks to two data streams and antennas. Connect to a Wi-Fi router to experience GB Wi-Fi speeds nearly 3X faster vs. standard Wi-Fi 5 w/ improved responsiveness for even more devices.
Built-in 720p HD camera
Show your best side on video calls, meetings, and virtual get-togethers with the built-in 720p HD camera.
Type in comfort all day
Full-size keyboard with large, precision trackpad. Perfect for papers, presentations, emails, and more.
Every day, everywhere
Make the most of every day with the sleek style, performance, and all-day battery life² you need in the lightest Surface Laptop, all at an exceptional value.
Familiar features and trusted security
Get started with convenient security and the Windows you know⁴. Enjoy amazing sound for music and shows. And, easily connect to other devices and accessories.
Get it done with your favorite apps
Collaborate, connect, and do your best work with the must-have everyday laptop. Power through your favorite apps, backed by all-day battery life.²
Windows 10 Home in S mode
Do great things with Windows 10.
*Some accessories and software sold separately.
System software uses significant storage space. Available storage is subject to change based on system software updates and apps usage. 1 GB = 1 billion bytes. 1 TB = 1,000 GB.
⁵Hard drive is not user removable. Hard drive is only removable by skilled technician following Microsoft provided instructions
⁶Microsoft’s Limited Warranty is in addition to your consumer law rights.
⁷Surface Laptop Go display has rounded corners within a standard rectangle. When measured as a standard rectangular shape the screen is 12.45” diagonally (actual viewable area is less).⁸Testing conducted at Microsoft in September 2020 using pre-production devices and Software. Tested with the inbox 39W PSU under controlled conditions. Device was powered on to desktop screen with default display brightness settings.
Actual charge time will vary based on operating conditions. Actual charge time will vary based on operating conditions. Measured at typical office ambient temperature of 23C.
What's Included
Surface Laptop Go
39W Power Supply
Quick Start Guide
Safety and warranty documents
Key Specs
- Screen Size12.4 inches
- Screen Resolution1536 x 1024
- Touch ScreenYes
- Processor ModelIntel 10th Generation Core i5
- Storage TypeSSD
- Total Storage Capacity256 gigabytes
- System Memory (RAM)8 gigabytes
- GraphicsIntel UHD Graphics
- Battery Life (up to)13 hours
- Battery TypeLithium-ion
- 2-in-1 DesignNo
- Backlit KeyboardNo
General
- Product NameSurface Laptop Go - 12.4" Touch-Screen - Intel 10th Generation Core i5 - 8GB Memory - 256GB Solid State Drive
- BrandMicrosoft
- Model NumberTHJ-00035
- Year of Release2020
Display
- Display TypeLCD
- Screen Size12.4 inches
- Screen Resolution1536 x 1024
- Stylus InputBuilt for Windows Ink (Active)
- Touch ScreenYes
Processor
- Processor BrandIntel
- Processor ModelIntel 10th Generation Core i5
- Processor Model Number1035G1
Storage
- Storage TypeSSD
- Total Storage Capacity256 gigabytes
- Solid State Drive Capacity256 gigabytes
Memory
- System Memory (RAM)8 gigabytes
- Type of Memory (RAM)LPDDR4X
Graphics
- Graphics TypeNone
- GPU BrandIntel
- GraphicsIntel UHD Graphics
Compatibility
- Operating SystemWindows 10 Home in S mode
Connectivity
- Number of HDMI Outputs (Total)0
- Number of DisplayPort Outputs (Total)0
- Number of Thunderbolt Ports (Total)0
- Number of VGA Ports0
- Number of USB Ports (Total)2
- Headphone JackYes
- Number Of Ethernet Ports0
Power
- Battery Life (up to)13 hours
- Battery TypeLithium-ion
Camera
- Front-Facing CameraYes
- Front Facing Camera Video Resolution720p
- Built-In MicrophoneYes
Features
- 2-in-1 DesignNo
- Backlit KeyboardNo
- Media Card ReaderNo
- Audio TechnologyOmnisonic Speakers with Dolby Atmos
- Speaker TypeOmnisonic Speakers with Dolby Audio
- Security FeaturesFacial recognition
- Stylus DockNone
- Casing MaterialAluminum
Dimensions
- Product Height0.62 inches
- Product Width8.1 inches
- Product Depth10.95 inches
- Product Weight2.45 pounds
Certifications & Listings
- ENERGY STAR CertifiedNo
- EPEAT QualifiedNo
Included
- Optical Drive TypeNone
- Numeric KeypadNo
- Stylus IncludedNo
Warranty
- Manufacturer's Warranty - Parts1-year limited hardware warranty
- Manufacturer's Warranty - LaborNone
Other
- UPC889842671278
Customer reviews
Rating 4.5 out of 5 stars with 484 reviews
(484 customer reviews)Rating by feature
- Battery Life4.4
Rating 4.4 out of 5 stars
- Speed4.5
Rating 4.5 out of 5 stars
- Display4.6
Rating 4.6 out of 5 stars
Customers are saying
Customers enjoy the portability, fast performance, and compact size of the Surface Laptop Go. They appreciate the touch screen capabilities and the variety of colors available, particularly the gold color. The lightweight design and weight of the laptop are also highly praised. However, some customers have concerns about the battery life and the fact that the laptop comes with Windows S mode by default. Additionally, a few customers have mentioned that the fan can be loud.
This summary was generated by AI based on customer reviews.
Rated 5 out of 5 stars
Ben
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works good, the laptop is affordable and the battery life much better enough to get you through a full day of work or school?
This review is from Microsoft - Surface Laptop Go - 12.4" Touch-Screen - Intel 10th Generation Core i5 - 8GB Memory - 256GB Solid State Drive
I would recommend this to a friendRated 5 out of 5 stars
Great laptop!
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love my laptop! It came in great use when I started college. If you’re someone who keeps track of files and what’s being downloaded onto the computer, the storage shouldn’t be a problem! I also have my computer turn off on me and not turn back on. The trick is to hold the power off button (Microsoft button ) until it turns back on. Other than that, I love it!
This review is from Microsoft - Surface Laptop Go - 12.4" Touch-Screen - Intel 10th Generation Core i5 - 8GB Memory - 256GB Solid State Drive
I would recommend this to a friend- Pros mentioned:Color, Size
Rated 5 out of 5 stars
Great laptop, love it!
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It does everything that I need it to do. I love the size (very on the go-ish), the color is amazing, and it does everything that I need it to do and much more. I like the touchscreen option as well. This is my first Microsoft laptop and it has exceeded my expectations, though I’m not too fond of the S Mode feature so I took it off.
I would recommend this to a friend - Cons mentioned:Battery life
Rated 4 out of 5 stars
Great laptop but I had some issues early on
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This laptop is great and works perfectly fine without any issues, however, I bought this laptop Nov 13, 2021, and I only had it for a week and I am noticing a couple of things happening to the laptop such as a random black screen, not charging properly or at all, and the sound not working as well. Because of these issues, I will be returning the laptop for another Microsoft Surface Laptop Go and I hoping that the next one I get won't come with any issues. Other than that this laptop is great for college students much like myself. Also, the battery life could be better!
I would recommend this to a friend - Pros mentioned:PortableCons mentioned:Windows s mode
Rated 4 out of 5 stars
Great laptop
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Perfect for school! I wish I knew more about windows S mode before buying but after I was able to disable then I was able to do a lot more! I use this for nursing school and it’s the perfect laptop to carry to class because it’s so lightweight!
This review is from Microsoft - Surface Laptop Go - 12.4" Touch-Screen - Intel 10th Generation Core i5 - 8GB Memory - 256GB Solid State Drive
I would recommend this to a friend - Pros mentioned:Touch screen
Rated 5 out of 5 stars
Beautiful laptop with excellent functionality
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We bought this laptop for our 12 year old daughter for Christmas. My husband was set on this laptop because of the Microsoft brand , the memory space and lastly the look. He wanted something for her that had great functionality first but also felt young and hip for her. This laptop is something that corporate America operates with so why not get her started at an early age . The laptop is light weight , with a nice sleek keyboard and mouse pad . The color of the laptop is beautiful , looks like a rose gold color even though that’s not the name of the color. The charger is magnetic and is easy to attach. The screen is a touch screen and is very sleek. She’s had it 2 days only but so far it excellent. Would highly recommend this to others.
I would recommend this to a friendBrand response from MicrosoftOutreachTeam
Posted .Hello – Thank you for recommending Surface Laptop Go to others! We hope it continues to serve you and your daughter well. Best, Erica Surface Customer Care
- Pros mentioned:Portable, Touch screenCons mentioned:Battery life, Windows s mode
Rated 4 out of 5 stars
The Ultra-Portable Laptop!
|Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Disclosure: Reviewers in this invitation-only program are provided products for the purpose of writing honest, unbiased reviews. Everything in this review is what I experienced while testing the product. Microsoft nor Best Buy had any input in this review. Any college students out there looking for a new laptop? Or maybe a laptop for your grandparents or child? This laptop may be for them or you! Microsoft ‘s Surface Laptop Go is built for the basics but for many, that is all that is needed. The Surface Go provides ultra portability like no other and has some interesting features and design choices that may make this your new laptop. ===================================== DESIGN: The Surface Go is beautifully designed. The sleek style, ice blue matte finish adds a sense of quality to this laptop. My favorite parts of the Surface Go are the keyboard and trackpad. The keys are smooth to the touch and quiet. So, for those people who stay up all night typing, you won’t have to worry about anyone hearing all your typing! The trackpad is also smooth to the touch and large, but I found the large trackpad a great design choice as it adds more space to play around with. Unfortunately, the keyboard is not backlit so be ready to have the lights on when typing in the dark. The Surface Go has a 12.4-inch screen that isn’t the best quality but is fair at this price point. The bezels are thin which I found enhanced the viewing experience for all my media. I found the Surface Go to be extremely portable and lightweight. Only 2.5 Pounds! I placed this in my backpack and could barely feel any weight on my back compared to other laptops. The charger also was easily portable and small. Most laptops have large chargers but this one was small enough where it could easily fit in a bag. The charger is a typical Surface charger where there is a magnetic charge connector that easily snaps onto the charging port. I’m a big fan of USB-C charging and this laptop also supports USB-C charging but hopefully, Microsoft continues with this design as I like how the cable doesn’t stick out compared to other chargers. ===================================== PERFORMANCE: The Surface Go can be customized with different sizes of RAM and storage. This unit came with 8GB of RAM and 256 GB SSD storage. The SSD allows for a faster boot-up time and quicker performance. I mentioned that this laptop is for the basics, these specs are not for AAA games or the 3D rendering of models but rather for basic word processing, media consumption, light gaming, and other tasks that don’t require a lot of power. I have used the Surface Go for a couple of days now, and it has performed extremely well with the tasks I have put it through. I’ve used it for word processing, watching online lectures, typing up notes, media consumption, and even some Minecraft. I had no problems running these tasks while using the laptop. I did place the Surface Go to a test by purposely have dozens of tabs open in my browser while running other memory heavy programs and the laptop’s fans did end up going crazy but besides that, a normal user shouldn’t have any problems running their programs on here. I was surprised that the Surface Go ran games smoothly. Of course, these won’t be heavy games, but games such as Minecraft or Among Us the Surface Go should be able to run these well. The battery life of the Surface Go depends on what you are doing with it. Microsoft claims 13 hours of battery life. I was a bit disappointed as I could not get this much out of the laptop most days. Granted, I had my brightness almost at max and had multiple tabs and programs open most of the time, so the 13 hours of battery life was unlikely on my end. But if you are going to be doing light tasks on this, such as browsing the web or word processing, the battery life will likely last longer for you. ===================================== FEATURES: The Surface Go comes with Windows 10 Home S Mode. S Mode is a limited version of Windows 10 that provides you with enhanced security and protection from malware. You won’t be able to download apps from the web and use other developing tools. You will only be allowed to install applications from the Microsoft Store. I am not a big fan of this but can see this being helpful for someone who doesn’t know much about computers and is susceptible to being hurt online such as an older person or a child. S Mode is optional, so I decided to switch to normal Windows 10 Home since I needed more functionality from Windows. Beware, this is a one-way process, so if you get out of S Mode you will not be able to get back into it again. I would have preferred a way to have a switch that enabled/disabled S Mode so if there are times when someone else needs to use the laptop, I can easily enable it for them. The laptop does have a touch screen; the screen works with display pens wonderfully. But it is a bit difficult to use since the display is upright and opening it completely up and drawing something on it isn’t probably the safest nor most comfortable. I felt Microsoft could have implemented a 2-in-1 with this laptop for a bit more cash. The Surface Go also has a fingerprint sign-in on the power button. It is quick and easy to use. It lights up letting you know when it is ready. A great design and user-friendly choice by Microsoft! ===================================== CONCLUSION: Overall, if you are someone looking for a laptop that does the basics with ultra-portability in mind, I would recommend the Surface Go. The Surface Go is perfect for the average college student who needs it for homework or even your grandparent or child who has limited knowledge of operating a computer. This laptop is for them. The portability, sleek style, and performance are some of the reasons to go with the Surface Go.
This review is from Microsoft - Surface Laptop Go - 12.4" Touch-Screen - Intel 10th Generation Core i5 - 8GB Memory - 256GB Solid State Drive
I would recommend this to a friend - Pros mentioned:Fast, Size
Rated 5 out of 5 stars
Perfect Laptop!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Perfect size and great speed. Fits my work needs perfectly!
This review is from Microsoft - Surface Laptop Go - 12.4" Touch-Screen - Intel 10th Generation Core i5 - 8GB Memory - 256GB Solid State Drive
I would recommend this to a friend
Q: QuestionCan you switch out of S mode on Surface Laptop Go?
Asked by BestBuyCustomer.
- A:Answer Yes. For more information, check out the FAQs on the Microsoft site, "Windows 10 in S Mode" page: https://support.microsoft.com/en-us/windows/windows-10-in-s-mode-faq-851057d6-1ee9-b9e5-c30b-93baebeebc85#:~:text=Windows%2010%20in%20S%20mode%20is%20a%20version%20of%20Windows,10%20in%20S%20mode%20page.
Answered by iconoclast
Q: QuestionIs the keyboard really not backlit?
Asked by MrBrent.
- A:Answer Thank you for asking. This is correct, the keyboard on Surface Laptop Go is not backlit.
Answered by MicrosoftOutreachTeam
Q: Questionis this eligible for upgrading to Windows 11?
Asked by ROBB.
- A:Answer Yes, Surface Laptop Go is compatible to upgrade from Windows 10 to 11.
Answered by MicrosoftOutreachTeam
Q: QuestionIs this a fast laptop in other words does it lag and how quickly does it turn on? Can you give me some examples as to the speed of the processing of different apps or going into a browser for example? My broadband goes up to 300 megs so it's a fast Wi-Fi.
Asked by RJS1971.
- A:Answer Yes, it is a fast laptop. It boots up quickly and performs well due to the SSD.
Answered by MrTech19
Q: QuestionWhat version of Windows does Surface Laptop Go ship with?
Asked by BestBuyCustomer.
This question was asked about the related product: Microsoft - Surface Laptop Go - 12.4" Touch-Screen - Intel 10th Generation Core i5 - 8GB Memory - 256GB Solid State Drive
- A:Answer Surface Laptop Go for consumers comes with Windows 10 Home in S mode to bring you the powerful Windows features you use most at an exceptional value. If you need additional enterprise management and security tools for the workplace, you can switch to Windows 10 Pro or purchase Surface Silas for Business.
Answered by MicrosoftOutreachTeam
Q: QuestionDoes this have WiFi and any USB ports?
Asked by SharkBait.
- A:Answer Yes, Surface Laptop Go has built-in Wi-Fi support and 1 USB-A and 1 USB-C port.
Answered by MicrosoftOutreachTeam
Q: QuestionCan you switch out of S mode on Surface Laptop Go?
Asked by BestBuyCustomer.
This question was asked about the related product: Microsoft - Surface Laptop Go - 12.4" Touch-Screen - Intel 10th Generation Core i5 - 8GB Memory - 256GB Solid State Drive
- A:Answer You can switch out of S mode easily at any time through the Microsoft Store within Windows. There is no charge for switching the mode. The switch is one-way; if you make the switch, you won't be able to go back to S mode.
Answered by MicrosoftOutreachTeam