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Microsoft - Surface Pro - Copilot+ PC - 12" Touchscreen - Snapdragon X Plus - 16GB Memory - 256GB UFS - Device Only - Platinum

Model: EP2-33670
SKU: 10148559
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Customers are saying

Customers often highlight the device's impressive overall performance, portability, and long-lasting battery life as its standout features. Users also appreciate the fast processor speed, sleek design, and quiet operation during daily tasks. While the product is highly regarded for its efficiency, some users have expressed concerns regarding the limited port selection and potential compatibility issues. Additionally, a few customers noted frustrations with screen glare and the absence of an included wall charger.

Generated by AI based on customer reviews.

Highlights

Features
  • Copilot+ PC. A new AI era begins for You

    Turn your ideas from text prompts into generated artwork. With Recall*, search across time to find the content you need. Understand new languages instantly with Live Captions. Copilot+ PCs powered by the Snapdragon X Plus processor come with 45 Trillion Operations Per Second of NPU power, and they’re all set to transform the way you create, find and communicate.

  • Windows 11 Home is built for students and professionals

    From a refreshed Start menu to new ways to connect with peers, news, games, and content, Windows 11 is designed to support in class learning, creativity, and generate spreadsheets effortlessly.

  • Immersive touchscreen display

    Immersive Brilliance. The 12" PixelSense Flow touchscreen offers a vibrant and incredible image quality for a fun movie night with your friends. You can browse a website, play a video, or conveniently shop with the touch of your fingers.

  • All-day energy

    Up to 16 hours of battery life [1] for local video playback for uninterrupted streaming

  • Processor built for class work and heavy capacities

    Built with the latest Qualcomm Snapdragon X Plus 8 Core processors, Surface Laptop delivers powerful performance and AI accelerated power. Students can use multiple applications to complete a project and reach their deadline on time.

  • Surface colors to complete your style

    Surface Pro comes in three new colors – Violet, Ocean, and Platinum [2].

  • Always charged and ready

    Store and charge Surface Slim Pen [3] directly in the new pen storage area on the back of Surface Pro.

  • Designed to be a laptop or a tablet with the ports you need

    The iconic built in 165-degree fluid kickstand delivers flexibility at any angle. When paired with Surface Pro 12" Keyboard, Surface Pro turns into a full thin and light Windows laptop with a comfortable typing and touchpad experience. Charge on-the-go, transfer data fast, or create the ultimate desktop set up with two USB-C 3.2 ports [3].

  • You are the security

    Windows Hello is a faster, more personal, more secure way to get instant access to your devices using only your fingerprint – there's no password to remember.

See all features
Specifications
  • Screen Size
    12 inches
    Screen Resolution
    2196 x 1464
    Processor Model
    Qualcomm Snapdragon X Plus
    Total Storage Capacity
    256 gigabytes
    Operating System
    Windows 11 Home
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Reviews

Customers are sayingCustomers often highlight the device's impressive overall performance, portability, and long-lasting battery life as its standout features. Users also appreciate the fast processor speed, sleek design, and quiet operation during daily tasks. While the product is highly regarded for its efficiency, some users have expressed concerns regarding the limited port selection and potential compatibility issues. Additionally, a few customers noted frustrations with screen glare and the absence of an included wall charger.
This summary was generated by AI based on customer reviews.
  • Overall Performance (172)
  • Portability (164)
  • Battery Life (88)
  • Processor Speed (49)
  • Design (37)
  • Compatibility (8)
  • Port Selection (8)
  • Screen Glare (6)
  • Accessories (4)

Customer Images

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.

  • Rated 5 out of 5 stars

    Def a great buy!

    I recently purchased this device and overall, I’ve had a great experience with it. The design is sleek, lightweight, and very professional-looking, which makes it perfect for both school and work. It’s easy to carry around, and I love how it quickly switches between tablet and laptop mode. The performance has been smooth for everyday tasks like using Microsoft Excel, Word, browsing the web, and streaming. The touchscreen is very responsive, and the display is bright and clear. I also appreciate how fast it boots up and how long the battery lasts during the day. One of my favorite features is the detachable keyboard. It makes typing comfortable when I need to work on longer assignments, but I can remove it when I just want to use it as a tablet. The Surface Pen compatibility is also a great bonus if you take notes or like to write directly on the screen. The only downside is that accessories like the keyboard and pen are often sold separately, which can make the total cost higher than expected. However, the overall quality and versatility make it worth the investment. Overall, I would recommend the Microsoft Surface Pro to anyone looking for a portable, reliable, and professional device for school, business, or everyday use.

    This review is from Microsoft - Surface Pro - Copilot+ PC - 12" Touchscreen - Snapdragon X Plus - 16GB Memory - 256GB UFS - Device Only - Platinum

    Posted by KeixaU

  • Rated 2 out of 5 stars

    Great Potential, But Touchscreen Issues

    I purchased the Microsoft Surface Pro 12" to replace my Surface Pro 11, 13" (OLED/1TB), seeking a more portable alternative. The 12" model impressed me with its significantly lighter weight, sleek and compact design, and fan-less operation, making it ideal for travel. At roughly half the price of my 13" version, it seemed like a fantastic value. The LCD screen is really nice, very bright and clear, and the battery life is sufficient for a full day’s usage. Unfortunately, the touchscreen was highly unreliable, working only about half the time, which made the device frustrating and nearly unusable for my needs. I couldn’t determine whether this was due to a hardware defect or a software issue. Additionally, as of July 2025, the 12" model’s recent launch meant accessories like screen protectors and cases were hard to find, adding to the inconvenience. Despite my enthusiasm for its potential, the touchscreen problems and lack of accessories led me to return the device and continue using my 13" model. It’s a shame, as the compact design, vibrant display, and decent battery life were truly promising. I’m hopeful for the second-generation 12" Surface Pro next year, assuming Microsoft addresses the quality control and software issues.

    This review is from Microsoft - Surface Pro - Copilot+ PC - 12" Touchscreen - Snapdragon X Plus - 16GB Memory - 256GB UFS - Device Only - Platinum

    Posted by fahrenheits

  • Rated 5 out of 5 stars

    Microsoft surface pro car copilot+ pc

    ⭐️⭐️⭐️⭐️⭐️ Great Performance and Easy to Use I’m really happy with this computer. It’s fast, lightweight, and perfect for everyday use like browsing, work, and streaming. The screen is clear and bright, and the battery lasts a long time without needing constant charging. Setup was simple, and everything runs smoothly with no lag so far. For the price, it’s definitely a great value. I would recommend it to anyone who needs a reliable laptop for home, school, or work.

    This review is from Microsoft - Surface Pro - Copilot+ PC - 12" Touchscreen - Snapdragon X Plus - 16GB Memory - 256GB UFS - Device Only - Platinum

    Posted by BisharoA

  • Rated 5 out of 5 stars

    The best work product ever

    Really happy with this purchase so far. The Surface Pro is super lightweight but still powerful enough for everything I need for work and everyday use. The screen quality is amazing, very clear and smooth, and I love how versatile it is being able to use it as both a tablet and a laptop. It’s been easy to carry around and perfect for staying organized and productive. Battery life has been solid for me and it runs smoothly without lag. Definitely a great investment

    This review is from Microsoft - Surface Pro - Copilot+ PC - 12" Touchscreen - Snapdragon X Plus - 16GB Memory - 256GB UFS - Device Only - Platinum

    Posted by BiancaH

  • Rated 4 out of 5 stars

    Good tablet but needs a keyboard to be a full PC

    Microsoft Surface Pro 12" laptop: Great device for most people that need a tablet and a real computer too! I was a bit afraid of getting a snapdragon device, having heard of software compatibility problems with last year's Snapdragon chips, being this is an ARM based chip and not x86 Intel or AMD. I am coming to this device mostly needing a tablet. I have an iPad 11" and have also owned a Microsoft Go 2 Surface 10.5" tablet. I read a lot on my tablets, and while the surface line are better at being PCs they aren't quite as good as standalone tablets due to the Windows 11 operating system not being a tablet first design. If all you need is a tablet, go for an iPad, you can get one for a lot less than any surface. To really make this Microsoft Surface Pro 12" shine, you unfortunately need to purchase at least the Surface keyboard, adding at least another $150 to the asking price. The Surface Pro 12" is also a bit too high in asking price in my opinion, however if you can get it discounted, yes I got mine on sale, it is absolutely worth it, if you need both a tablet and a pretty good windows 11 PC as well. Just keep in mind, I think most people will need at least the keyboard with this 12" tablet for it to be useful as a windows 11 PC. You could always get a secondary bluetooth keyboard, but I do have to say having the Microsoft Surface keyboard here does provide screen protection while on the go. It however does not work via bluetooth, so you cannot separate it via the magnet lock on the bottom of the tablet and keep working. There are two USB-C ports on the side of the tablet (no charger included, but they do include a usb-c cable). So far, I have had no real compatibility problems with this being a non intel / AMD x86 based device. There are now quite a few native apps one year after Microsoft partnered Qualcomm/Snapdragon on these Surface devices. This very device however, I think is a much better experience than the launch of the Surface 13" devices in 2024. This one runs totally silent, no fans, and with just a great 12" screen size. This screen is not OLED, but I think it looks great, including being brighter. I was not a fan of the OLED one in the 13", it just didn't get bright enough for me. While using this 12" as a reading device/tablet, I think the size is great. I mostly read comic books, and there are a few app options to choose from that are even native to ARM chips on the Microsoft Store. I personally use the app called "COVER" and it is great for reading DRM free .cbr comic books. For me, the 256gb entry level size of storage with the device is good enough, I mostly just keep a handful of documents for reading on my tablet locally. When I am on the go travelling or even need more space, I have a portable USB-C drive for saving files to, should I need significantly more space. All in all, this is what I think Microsoft should have launched with in 2024. My only other gripe is that they should have just included the keyboard considering the MSRP of the tablet itself. The other great thing on this device has been the battery life. I feel it is pretty close to the battery life I get on an iPad Air 11”. All in all, very happy with this purchase. It offers a lot of functionality once you get at least the keyboard with it.

    This review is from Microsoft - Surface Pro - Copilot+ PC - 12" Touchscreen - Snapdragon X Plus - 16GB Memory - 256GB UFS - Device Only - Platinum

    Posted by blah

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Use the new Surface Pro 12”, a Copilot+ PC, as a powerful tablet with an intuitive touchscreen, touch, voice, and Surface Slim Pen [3] to bring ideas to life, or attach the Surface Pro 12” Keyboard for a full Windows laptop experience [3]. With built‑in AI features, seamless integration across the Windows ecosystem, and an ultra‑thin, lightweight design, Surface Pro gives you the freedom and versatility designed for creativity, efficiency and mobility to go beyond what you thought possible.

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Pros for Microsoft - Surface Pro - Copilot+ PC - 12" Touchscreen - Snapdragon X Plus - 16GB Memory - 256GB UFS - Device Only - Platinum
Overall Performance, Portability, Battery Life, Processor Speed, DesignOverall Performance, Portability, Battery Life, Processor Speed, DesignBuild Quality, Battery Life, Processor Speed, Kickstand DesignBattery Life, Build Quality, Portability, Processor Speed, OLED Quality
Cons for Microsoft - Surface Pro - Copilot+ PC - 12" Touchscreen - Snapdragon X Plus - 16GB Memory - 256GB UFS - Device Only - Platinum
Compatibility, Port Selection, Screen Glare, AccessoriesCompatibility, Port Selection, Screen Glare, AccessoriesThere were no cons for this productThere were no cons for this product

Specs

Questions & Answers
  • Does this device have a rear-facing camera?

    Yes, this device has a rear-facing camera.

    This question and answer was generated by AI based on customer and product data.
  • Is facial recognition supported by this device?

    Yes, facial recognition is a security feature on this device.

    This question and answer was generated by AI based on customer and product data.
  • Does this device have a built-in microphone?

    Yes, this device has a built-in microphone.

    This question and answer was generated by AI based on customer and product data.
  • What version of Bluetooth is supported?

    Bluetooth version 5.4 is supported on this device.

    This question and answer was generated by AI based on customer and product data.
  • Are there any USB ports on this device?

    Yes, there are two USB-C 3.2 ports on this device.

    This question and answer was generated by AI based on customer and product data.
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