A:AnswerThis would vary depending on when your plan was purchased. The full terms and conditions for your plan can be reviewed any time at www.geeksquad.com/termsconditions. For plans that qualify, replacements can be ordered through a Best Buy store or by calling (855) 975-6831. You can visit us online at www.geeksquad.com/schedule to schedule a time to speak with an Agent at the store about this.
A:Answeryes if it was " done by a fall or accident " but get it in there before the day of expiration . They will take it for up to 14 or more days so you must be vigilant and keep on them about the status . They first send it out as geek squad is basically worthless and try to have the factory ,Dell or a subsidiary co. try to fix it /replace it making you then have a refurbished laptop . they use new and used parts , as some laptops are outdated and they have no choice to get a used screen or other part . But make sure when you get it back you power it on in the store and check the hinges , do at least 3 shut downs and start ups with closing and opening the screen to make sure it always turns on again the pains of a refurbished laptop. But if it is all good then your3 yr plan paid off . Especially if it is a 4k like mine or even 1080
Hope this helps . Good luck and again make sure if you do not get a yes we can take care of this for you sir, get management immediately, as most stores now a days lack serious customer service
A:AnswerGeek Squad Protection Service Plan offers some International Coverage so you can rest easy knowing you're covered wherever you are. For help when you're on the road, call 1-800-GEEKSQUAD (1-800-433-5778) within Canada and the United States or 1-613-634-4908 outside of Canada and the U.S. to receive information about how to make a claim.
A:AnswerI just recently had to have a repair done on my laptop and I purchased the 1 year warranty and I did not have to register it was already in the system.
A:AnswerHello, the best way to obtain this kind of information is by calling and speaking to one of our Customer Care agents. You can reach them by dialing 1-888-237-8289. Also, you can also visit us at one of your local stores or reach out to us through Facebook, Twitter, or our Best Buy forums.
A:AnswerIf u didn't buy protection plan from best buy, which by yhe way does.NOT cover software issues, then its under manufacturer warranty whìch is usually 1yr anf it would most likely get sent to manufacturer. Or u can contact them urself
A:AnswerI have the Geek Squad protection plan and call them ANYTIME I need assistance or service with my laptop. Representatives respond 24/7 with excellent remote or in store service. I set up auto renew, so I have continuous protection.
