A:AnswerThis is a relevant to your issue but right after Xbox came out we purchased our youngest a new one and it didn’t even work for a whole month we took it back they said they couldn’t give us a refund because they’re still working out the kinks I went to the geek squad and there was a guy there That help my husband he took me straight back to the new Xbox and said thank you have a nice day
A:AnswerIf you’re within the time range of your Geek Squad protection plan, you should be covered. To make sure and get a definite answer, go to your local Best Buy/Geek Squad and see what they can do for you. I hope this helps.
A:AnswerAre you using the cleaning tools, deleting cookies and all that stuff that slows it down? Also, look at your internet, if it’s not receiving quality service your games and stuff will not load.
A:AnswerA would bring that up with your local Best Buy in person or on the phone and as long as you have that protection with the device, you should be covered. Read over the protection plan as well posted on Best Buy’s website and hopefully that will give you more answers. I hope this helps.
