A:AnswerDear....
I would recommend bringing it to Best Buy Customer Service and asking them to take a look. It seems like the plan covers everything. I haven't filed any claims yet, but I'll check it out if I encounter a problem similar to yours. I hope this helps. Thank you!
A:AnswerIf its cosmetic no, but if its hardware then yes also its not really worth it because you cant even fix cosmetic damage, don't waste your money.