“I have a Harmony remote that has recently started giving me issues with shutting all the devices off. I have to hit the all off button at least 5 or six times before it works. All other functions work.”

Asked by Jack 5 years ago

1-2 of 2 Answers

I too have an expensive (and now discontinued) Harmony remote. It is by far the worst remote I have ever owned. Absolutely useless. Geek Squad installed my surround system and I am very very disappointed! I will never allow Geek Squad to do any work in my house again.
Answered by Anonymous 3 years ago
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Hi there, Jack. Thanks for taking time to reach out about this. I'm sorry you're running into issues. We'd be happy to send an agent out there to help. To get started, you can either reach out to your local Best Buy store or contact us at (800) GEEK-SQUAD or (800) 433-5778.
Answered by GeekSquadSupport 5 years ago
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