A:AnswerMake sure that if you have an internal microphone that it has been disabled...also make sure that in your software you are using the microphone for the camera and not the internal microphone. If you're still having trouble give us a call at 866-580-1978 opt 2.
A:AnswerYou just push it on the camera but try not like screwing or turning it because you can make a blurry or focus with spinning the lens and once you get the cover on it you can cover it by rotating it