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If the CarPlay or Android Auto icon on your car stereo does not show unless your iPhone or Android phone is plugged into the car -- directly via USB -- then the adapter will likely not work with your vehicle. Some vehicles only get the app from the phone and do not have the software built into the vehicle. The CarPlay or Android Auto icon must show even when your phone is not directly connected to the vehicle via USB cable. There are some exceptions with certain models where the icon will show but the phone still needs to be directly connected for the vehicle to use the software off the phone. In some cases the adapter will not be able to use all features of the vehicle stereo. Contact [email protected] for more info.
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