Questions & Answers

Q: QuestionWhat Apple operating system is compatible with this adapter?

• A:Answer This adapter is compatible with Apple iOS 10.

Q: QuestionWhat Apple models are compatible with this adapter?

• A:Answer This adapter is compatible with Apple iPhones.

Q: QuestionDoes this adapter support auto reconnection?

• A:Answer Yes, this adapter supports auto-connection for convenience.

Q: QuestionDoes this adapter allow mobile device syncing?

• A:Answer Yes, this adapter supports Apple CarPlay for mobile device syncing.

Q: QuestionCan I connect multiple devices to this adapter?

• A:Answer Yes, you can pair up to 5 devices with this adapter.

Q: QuestionDoes this adapter have USB connectivity?

• A:Answer Yes, this adapter has USB-A and USB-C connectivity.

Q: QuestionI was using this adapter in a 2024 Mercedes Sprinter on an iPhone 13 and it was working fine. Then I upgraded to an iPhone 16 and can no longer get it to connect. Is it not compatible with iPhone 16?

Asked 1 year ago by time2xplore.

• A:Answer I don't think so. Apple made some changes that made it difficult to connect. Try the following: -->> TRYING TO RESET THE UNIT Here are the steps to reset the CarPlay Adapter 1. Connect the adapter to a USB power source (a computer in your home is best) 2. Go to the WIFI setting on your PHONE (not Bluetooth in this case) and select the CarPlay/Android adapter, password is 88888888 3. Open safari on you Mac or any web browser on your PC and type in 192.168.1.101 -- then hit the enter key on your computer keyboard. 4. You should then be presented with an option to factory reset. You may also see an update option. How try the unit in your car and try connecting your phone to the adapter via Bluetooth. 5. If none of this is working then return the unit to the retailer or send us your proof of purchase. We can then send you an RMA number, you can return the adapter to us and we will send you a new replacement.

  Answered 1 year ago by Aluratek

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Q: QuestionWill this work on a 2016 Lexus ES? Apple CarPlay is supported by the Lexus ES350, allowing you to use your iPhone’s apps like Spotify, Google Maps, Waze, and iTunes on your car’s infotainment system. Using Siri, you can also use voice commands to utilize

Asked 2 years ago by Anonymous.

• A:Answer If you already have CarPlay, then yes :)

  Answered 2 years ago by Garrett

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Q: QuestionWhat kind of connection will you need in the car? Will this work with older automobiles?

Asked 1 year ago by luislast.

• A:Answer It will work with any car which has wired car play option. You can just plug this to USB and pair your mobile.

  Answered 1 year ago by Anonymous

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Q: QuestionWill this work on a 2015 Tucson I have Bluetooth in my car

Asked 2 years ago by Anonymous.

• A:Answer As long as the CarPlay app is built into the vehicle, then yes. If the vehicle has to take the app and functionality from the USB direct connection then no. There are many vehicles that must have the direct USB connection. If you purchase one try it immediately and return the unit if you cannot get it working within the first 3 or 4 days. Contact [email protected] for more info.

  Answered 2 years ago by Aluratek

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Q: QuestionI have paired two iPhones to the adapter. How do I choose which one is active in the car’s CarPlay if both iPhones are in the car?

Asked 2 years ago by bbtap.

• A:Answer The main thing is to turn Bluetooth on one of the iPhones. You can only use one at a time.

  Answered 2 years ago by Aluratek

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Q: QuestionWould this work on a Honda Pilot 2013? It has a radio screen not just buttons.

Asked 2 years ago by Kay.

• A:Answer Your car needs to have CarPlay installed. Either OEM or after market upgrade. Honda Pilot added CarPlay in 2017.

  Answered 2 years ago by 2cents

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Q: QuestionWill this only with with Apple CarPlay? Because it works through Bluetooth, can it then also work for Android Auto?

Asked 1 year ago by melinadove.

• A:Answer We sell an Android Auto device. Just get that. The Apple Device will not work with Android phones. Paste the following link into a browser. https://aluratek.com/products/wireless-car-adapter-for-android-auto?_pos=1&_sid=7281e4d19&_ss=r

  Answered 1 year ago by Aluratek

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Q: QuestionIt’s asking for a password for me to connect so Aluratek-3B78…… what is the password?

Asked 1 year ago by Lexi.

• A:Answer Hi. So you should only connect to this adapter via Bluetooth and not WIFI. If you wish to try the WIFI you can type in 88888888. But typically the WIFI is for resetting the unit. For more info contact [email protected].

  Answered 1 year ago by Aluratek

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Q: QuestionWould this work for a 2018 Honda Hr-v exl

Asked 2 years ago by Macy.

• A:Answer If the Honda does not have Apple Play or Android Auto then this device will not work. You must have those two apps built into the car.

  Answered 2 years ago by Aluratek

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Q: QuestionWould this device work for a 2018 Camry SE

Asked 7 months ago by Anonymous.

• A:Answer Yes it’s work

  Answered 5 months ago by WFlecha83Verified Purchase

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Q: QuestionMy car currently doesn’t have car play it will give car play even if it dose t have it right?

Asked 7 months ago by Miguel.

• A:Answer It's best if your vehicle has the CarPlay or Android icon on the stereo even if your phone is not connected, But be sure to test the unit and give us a call if you need assistance. [email protected]

  Answered 7 months ago by Aluratek

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Q: QuestionAmputated adaptor works Toyota rav4 hybrid 2018

Asked 7 months ago by Anonymous.

• A:Answer It should work really well, but you may have to test the unit. With some car stereos the unit may not come with the icons pre-setup for Android Auto or Apple CarPlay. If this is the case with your vehicle stereo then it may need the high-speed USB connection so the stereo can grab info off the phone. In these instances the Aluratek adapter may not work. So be sure to test things as soon as you get the device.

  Answered 7 months ago by Aluratek

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Q: QuestionIt’s fit for Toyota rav4 hybrid 2018

Asked 7 months ago by Anonymous.

• A:Answer Yes it’s works

  Answered 5 months ago by WFlecha83Verified Purchase

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