“Lost y remote I've downloaded the app but it still won't connect w my firestick I keep refreshing but nothing. any one have any suggestions.”

1-10 of 11 Answers

• new to buy a new remote control the app wont work because need to be syncronice using the remote

  Answered by salinascar 10 years ago

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• Turn stick off,refresh its connection to the router, go to settings the restart , and refresh your search on the app

  Answered by Pres03 10 years ago

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• Your phone must be connected to the same internet wifi as the Firestick for the app remote to work! Once your phone and Firestick are both signed in on the same wifi network it will find your Firestick and ask to pair and display a 4 digit code on the TV screen and you will enter that code into your phone to pair with fire TV devices!!

  Answered by The77vanman 10 years ago

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• Press and hold the home button for 15 seconds. If it doesn't work keep repeating until it works. Usually 2-3 times will do it.

  Answered by Smokey 10 years ago

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• Hi Jae, In order to for the app to work, both the Firestick and the device you are using the app needs to be on the same WiFi network in order for the app to detect your Firestick.

  Answered by Eddyboi 10 years ago

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• Did u log the phone onto your wifi that the firestick is connect to

  Answered by rezzie 10 years ago

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• The remotes work with wifi.you have to be connected to wifi on both the fire stick and phone. I use the amazon fire tv app,works like a charm.

  Answered by Trevor 10 years ago

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• make sure all connection are secured, even the power port plug in to the wall. I had this problem and it resolved my issue

  Answered by thomasle37 10 years ago

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• On the interface of the app.theres a icon that looks like a little home. Hold down that icon for 10 seconds,and the app should sync with it immediately.

  Answered by Mando 10 years ago

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• smart phone apps work fire tv has in app works really good

  Answered by midnightwalker 10 years ago

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