1-10 of 11 Answers
new to buy a new remote control the app wont work because need to be syncronice using the remote
Sorry, there was a problem. Please try again later.Turn stick off,refresh its connection to the router, go to settings the restart , and refresh your search on the app
Sorry, there was a problem. Please try again later.Your phone must be connected to the same internet wifi as the Firestick for the app remote to work! Once your phone and Firestick are both signed in on the same wifi network it will find your Firestick and ask to pair and display a 4 digit code on the TV screen and you will enter that code into your phone to pair with fire TV devices!!
Sorry, there was a problem. Please try again later.Press and hold the home button for 15 seconds. If it doesn't work keep repeating until it works. Usually 2-3 times will do it.
Sorry, there was a problem. Please try again later.Hi Jae, In order to for the app to work, both the Firestick and the device you are using the app needs to be on the same WiFi network in order for the app to detect your Firestick.
Sorry, there was a problem. Please try again later.Did u log the phone onto your wifi that the firestick is connect to
Sorry, there was a problem. Please try again later.The remotes work with wifi.you have to be connected to wifi on both the fire stick and phone. I use the amazon fire tv app,works like a charm.
Sorry, there was a problem. Please try again later.make sure all connection are secured, even the power port plug in to the wall. I had this problem and it resolved my issue
Sorry, there was a problem. Please try again later.On the interface of the app.theres a icon that looks like a little home. Hold down that icon for 10 seconds,and the app should sync with it immediately.
Sorry, there was a problem. Please try again later.smart phone apps work fire tv has in app works really good
Sorry, there was a problem. Please try again later.
