“I already own a Fire TV Stick with all-new Alexa Voice Remote. I am unable to have the remote work. Can you please, tell me what I can do? I already changed the batteries. Thanks. Rafael”

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• Hold down control while talking to Alexa. She is there. Google a set up for details! We love ours!

  Answered by Hikkerjohn 6 years ago

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• If u bring it to the store u bought it at and see if it works on there tv the same way I would think they would at least replace the clicker for you. It is easy enough to plug in n try it. Good luck

  Answered by Darlene 6 years ago

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