A:AnswerHi Smoky, the ClearStream 4MAX is a multi-directional antenna, meaning it receives TV signals from the front and the back of the antenna elements. There is some aiming involved as you want to point the antenna towards the largest cluster of towers to get the best experience. If you need help determining which direction is best to point the antenna at your location, give us a call at 877-825-5572 and we can help.
A:AnswerHI Tombo, Antennas Direct here! I will place a link below to our installation graphic for this antenna for reference, https://www.antennasdirect.com/cmss_files/attachmentlibrary/2021---Outdoor-Install-Guides/C4M-AC_3waysplitter_infographic_jswitch.jpg. You can also give our customer support team a call at 877-825-5572 and we can help walk you through the process. We are here Monday-Friday to assist. Thank you for your question.
A:AnswerHello, Because metal roofing materials can block and reflect TV signals, we do not recommend installing an antenna inside an attic with a metal roof. Reception will be reduced and cause missing channels and interference. For the best performance, we recommend mounting the antenna outdoors, above or outside of the metal roofing structure.
A:AnswerHI Jimmy, thank you for your question! Our ClearStream antennas do not work for Wi-Fi signals. You may want to check out our 5G antennas, https://store.antennasdirect.com/5g-antennas.html. They will be more of what you are looking for. If you have any questions, give us a call at 877-825-5572. Thank you!
A:AnswerHi there! Please give us a call so we can gather a bit more information about your setup to be able to accurately answer your questions. We are here Monday-Friday to help at 877-825-5572. Thank you for your question.
A:AnswerHi there! All our antennas are designed and engineered in the U.S. by our RF engineering team and our manufacturing plant is in Tawain. Thank you for your question.
A:AnswerYes, the radiant barrier you have installed can reduce TV signals from an attic-mounted antenna. Since performance varies based on the home installation, the only way to know for sure is to test the antenna. Best Buy has a return policy but double check how much time you have before purchasing. Antennas Direct has a great customer support team that is happy to help with antenna placement and aiming to get the best possible results. If attic mounting doesn’t work well due to the radiant barrier, an outdoor installation will provide the strongest performance.
A:AnswerHi there! Thank you for your question. This antenna will most definitely work mounted in an attic. However, if the exterior of the home or building is made of metal, this material may heavily obstruct your signal reception. If this is the case, we strongly recommend you mount the antenna on the exterior. I am attaching a link below that has tips on attic installations. https://www.antennasdirect.com/attic_installation.html. If you have any farther questions, please reach out to one of our Connection Crew members at 877-825-5572 or chat with us online at https://www.antennasdirect.com/clearstream-tv-support.html. We are available Monday-Friday to help!
A:AnswerIf the storage building is metal, then we recommend putting the antenna on the roof. Metal structures on buildings can impact antenna performance, primarily by reflecting or absorbing radio signals causing interference. If the structure is not metal, then it will work indoors.
