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Please make sure the battery is connected. If it’s connected, the battery may need to be replaced.
Sorry, there was a problem. Please try again later.Thank you for reaching out. Sorry to hear about this issue. It does sound like the unit may need to be replaced. It comes with a 3 year warranty, so please contact APCbySchneider support directly. https://www.apc.com/us/en/support/contact-us/index.jsp
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