“I tripped the breaker last night and now it appears only the two surge outlets are working. The other four marked Battery and Surge aren't working. Do I need a new APC?”

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• Please make sure the battery is connected. If it’s connected, the battery may need to be replaced.

  Answered by Specialefx 7 years ago

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• Thank you for reaching out. Sorry to hear about this issue. It does sound like the unit may need to be replaced. It comes with a 3 year warranty, so please contact APCbySchneider support directly. https://www.apc.com/us/en/support/contact-us/index.jsp

  Answered by APCProductSupport 7 years ago

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