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Questions & Answers

Page Showing 1-20 of 55 questions
  • QuestionNever received email on how to activate the free subscription

    Asked by Dudley.

    • Answer Neither have I and customer service was help at all.

      Answered by Jean

  • QuestionApple Says Promo not available. What should I do next to try and redeem it?

    Asked by Allen.

    • Answer Call best buy and demand it? I did. They keep sending it but nothing. Gunna give them a call today .

      Answered by The3rdoscar

  • Questionhow to I sign up for my 3 months free apple T.V.??

    Asked by southernbell.

    • Answer If your iTunes/Apple account has never had Apple TV+, you can use your current Apple ID. Otherwise you might need to create another iTunes account. Once you do that, I clicked on the link Best Buy email provided using my phone. Logged into my new apple account, and here is what bothers people, it clearly says "start your 7 day trial." Click on this and you will see that you get the standard 7 day trial, after plus you get three free months, and then it will show when your first payment of $4.99 occurs, 13 weeks later. After that I manually logged into Apple TV on my TV. The confusion is the original promo banner only mentions the 7 day trial. Just click through that.

      Answered by Mike777

  • QuestionI currently subscribe to Apple TV... can I use the 3 free months, I would save $21?

    Asked by 1963BB.

    • Answer If you pay monthly, you'll have to cancel subscription to get the FREE offer. After that, keep buying things you need from Best Buy that include that gift, as you can renew it after the 3 months. Best Buy has EVERYTHING, I even bought the best mattress of my life there! Enjoy Apple TV!

      Answered by Ppanala3

  • QuestionI want to cancel Appletv

    Asked by babygirl60.

    • Answer You can cancel Apple TV basically anywhere if you have an Apple phone and if it’s linked to your email and link to your account and the TV is linked to your email as well then you can go on your phone your settings and then go through the top of the page for your account and click on subscription service and you can cancel it and it’s not easy or if you feel more comfortable calling Apple customer service line then they can help you through their

      Answered by Ciscothephotographer

  • QuestionHow do o activate it

    Asked by Dibba.

    • Answer Wait for email

      Answered by TaronW

  • Questionthank you so much when I buy my item I buy for me and that is amazing

    Asked by KhomeiniL.

    • Answer Good

      Answered by MathieuA

  • QuestionHow do I get my free Apple TV on my TV????

    Asked by Anonymous.

    • Answer Download the Apple TV app if your TV has it. Or, purchase an Apple TV separately. This is just a trial for the subscription to watch content using the said app/box.

      Answered by Kasey1021

  • QuestionI did not receive the email with instructions on how to redeem this. What do I do?

    Asked by Ajax19.

    • Answer Check your online account under orders find the product click redeem now

      Answered by SuzanneH

  • QuestionI redeemed the offer and was able to watch on my iPhone only but now it has disappeared. I want to make sure I won’t get charged once it’s expired even though I can’t watch it.

    Asked by sam.

    • Answer You will need to call Apple if you have any time left to watch, but you would also need to call Apple when the free trial is over so you will not be charged.

      Answered by SoniaM

  • QuestionI bought a TV and I'm trying to redeem the Apple tv 3months free promo. It showed a link had been sent to my email, but never got it. How Can i redeem it?

    Asked by Lucs.

    • Answer Check spam or type Apple TV in email search

      Answered by Roshell

  • QuestionHow do I get my free 3 months of apple TV

    Asked by deb.

    • Answer It should’ve been on the receipt of purchase.

      Answered by Joey

  • QuestionPlease send the code to redeem my free 3 month apple+ tv subscription. I t was not in my spam folder. i did not receive it. Please send instructions on how to redeem the free 3 month Apple+ TV subscription.

    Asked by DebD.

    • Answer I'm sorry for any confusion, but I'm unable to send you the code to redeem your free 3-month Apple TV+ subscription. If you haven't received the email with the redemption instructions or code, here are some steps you can take to try to resolve the issue: Check Your Email Settings: Make sure that emails from Apple or Apple TV+ are not being filtered into another folder or marked as spam. Sometimes, promotional emails can end up in the promotions or updates tab of your inbox. Request a Resend: Visit the Apple TV+ website or contact Apple Support directly to request a resend of the email containing the redemption code. They may be able to assist you in retrieving the code or providing alternative instructions for redemption. Verify Eligibility: Ensure that you meet all the eligibility requirements for the free 3-month subscription. Sometimes, these offers are limited to new subscribers or specific regions. Check Apple ID Account: Log into your Apple ID account and navigate to the subscriptions section. If the offer is linked to your account, it may appear there with instructions on how to redeem. Contact Apple Support: If you still cannot locate the email or code, reaching out to Apple Support directly via their website or customer service phone number may be the best course of action. They can provide personalized assistance and ensure you receive the promotional offer. Unfortunately, as an AI assistant, I do not have the capability to send emails or access personal account information. I recommend following these steps to resolve the issue and redeem your free 3-month Apple TV+ subscription.

      Answered by MalatiP

  • QuestionI purchased a new Mac and received the email receipt that indicates I get 3 months free Apple TV. There was no link and/or no instructions on how to sign up. Very confusing.

    Asked by AppleTV.

    • Answer Usually comes with email attachment

      Answered by Devi

  • QuestionCan you choose to not activate the free offer without penalty?

    Asked by walker.

    • Answer So far so good when I didn't activate either offer. I'm bad at cancelling in time to avoid charges. The fubo offer was too much risk of $79.99/month if not cancelled in time. Apple TV+ was something I have already and disappointed that 75% of the programs I chose to watch thru it turned out to be pay per view or purchase with Apple TV only acting as a gateway to another provider. There is some original programming on the Plus version that looks good, but so many other sources to watch free programs thru Roku and other Apps.

      Answered by JanuarySmith

  • QuestionMy apple subscription doesn't work

    Asked by Tracy.

    • Answer Did you pay after 3 month free?

      Answered by MathieuA

  • QuestionY am I not getting my 3 months free

    Asked by Teej.

    • Answer 3 months free for what? Is this your first time subscribing to this? If not the promo codes that come with your purchase are for new subscribers only

      Answered by Daniel

  • QuestionI have a Apple Tv subscribtion how that werks for me?

    Asked by louiservin.

    • Answer If you have an existing subscription it won’t work for you. One must be off subscription for it to take effect

      Answered by DavidC

  • QuestionHow do I cancel this? I have never been able to sign on, this has been a waste of my time!!

    Asked by 2272.

    • Answer Contact number provided on website.

      Answered by Emmanuel

  • QuestionCan the email with the instructions on how to activate free Apple TV be resent?

    Asked by Tippy.

    • Answer If you did not receive the email with instructions on how to activate your free Apple TV+ subscription, you can follow these steps to request a resend or to access the redemption process: Check Spam or Promotions Folder: Sometimes, emails containing important information can end up in spam, junk, or promotions folders. Check these folders in your email account to see if the email from Apple regarding your free Apple TV+ subscription was filtered there. Visit Apple TV+ Redemption Page: If you have not received the email or cannot locate it, you can visit the Apple TV+ redemption page directly. Sign in with the Apple ID associated with your purchase or promotional offer. Follow On-Screen Prompts: Once signed in, follow the on-screen prompts. If there is a redemption code provided in the original email, enter it when prompted. If no code is required, the offer may be automatically applied to your account once you sign in with your Apple ID. Contact Apple Support: If you continue to experience issues or if you prefer to have the email resent with instructions, you can contact Apple Support directly. Visit the Apple Support website and navigate to the section for Apple TV+ or account inquiries. You can chat with a representative or schedule a call for assistance. Verify Eligibility: Make sure you qualify for the free Apple TV+ subscription offer based on the terms and conditions provided with your purchase or promotion. Eligibility criteria may vary depending on the promotion. By following these steps, you should be able to either access the redemption process directly through the Apple TV+ redemption page or request assistance from Apple Support to resend the email with activation instructions. This will help you redeem your free Apple TV+ subscription and start enjoying the content available on the platform.

      Answered by MalatiP