“I bought this to use with my new cox wifi. It is plugged in (coax and power), the lights are all lit up, COX has s/n and MAC, but every time I try to activate it to set up internet access through COX, I get an error message "device not supported" HELP??”

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• Hi Stella, Seems like the device hasn't been activated with Cox. Please call Cox's device activation helpline number to activate the device

  Answered by ARRIS SURFboard Team 5 years ago

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