ARRIS - SURFboard 16 x 4 DOCSIS 3.0 Cable Modem & AC1600 Wi-Fi Router - Black
4 payments starting at
$23.00
with
Shipping
Highlights
Key Specs
Wi-Fi Mesh SystemNoDOCSIS Certification3.0Channel Bonding16 x 4Number Of LAN Ports2Wi-Fi Speed1.6 gigabits per secondDownstream Data Speed1000 megabits per secondInternet Service Provider (ISP) CompatibilityCox Communications, Spectrum, XFINITY from Comcast, Most cable providers
General
Product NameSURFboard 16 x 4 DOCSIS 3.0 Cable Modem & AC1600 Wi-Fi RouterBrandARRISModel NumberSBG10ColorBlackColor CategoryBlack
Security
Data EncryptionYesEncryption TypeWPA, WPA2Firewall TypeOtherParental ControlsYes
Network
Band TechnologyDualEthernet Standard10/100/1000Frequency Band2.4 GHz, 5.0 GHzWireless Networking StandardWi-Fi 5Wireless StandardAC, NInput/Output TechnologyMU-MIMO (Multi-user Multiple-Input Multiple Output)Wi-Fi Mesh SystemNo
Certifications & Listings
DOCSIS CompliantYesENERGY STAR CertifiedNoDOCSIS Certification3.0
Features
App CompatibleYesApp NameSURFboard CentralIntegrated ModemYesWirelessYesChannel Bonding16 x 4
Ports
Port Type(s)Co-Axial, RJ-45Number Of LAN Ports2
Speed
Wired Speed1000 megabits per secondWi-Fi Speed1.6 gigabits per secondGigabit Ethernet SpeedYesDownstream Data Speed1000 megabits per second
Compatibility
System RequirementsCable internet serviceInternet Service Provider (ISP) CompatibilityCox Communications, Spectrum, XFINITY from Comcast, Most cable providers
Dimension
Product Height6.8 inchesProduct Length2 inchesProduct Width6.6 inchesProduct Weight1.4 pounds
Warranty
Manufacturer's Warranty - Parts2 yearsManufacturer's Warranty - Labor2 years
Other
UPC612572215371
An affordable upgrade for low-bandwidth households. The SURFboard SBG10 is a DOCSIS Cable Modem with built-in Wi-Fi Router. It's approved for cable internet speed plans up to 400 Mbps and features Wi-Fi speeds up to 1600 Mbps. Quick and easy setup with the SURFboard Central App.
Two products in one device
Features a DOCSIS cable modem with built-in AC1600 Wi-Fi Router
Compatibility
Compatible with major U.S. cable internet providers including Cox, Spectrum, Xfinity and others. Approved for cable internet speed plans up to 400 Mbps.
Save on monthly rental fees
Stop paying to rent your modem. When you purchase your modem you can save up to $168/year on monthly modem rental fees
Gigabit Ethernet
Router features two 1-Gigabit Ethernet ports for ultra-fast wired networking
Simple & secure setup
Setup, customize and manage your Wi-Fi network with the SURFboard Central App. Follow the guided instructions to activate the modem. Customize settings and setup parental controls.
Note: Ask your cable company if they support DOCSIS cable modems. DOCSIS (Data over Cable Service Interface Specification) is the industry standard for cable-based Internet access service
What's Included
ARRIS SURFboard AC1600 Dual-Band Router with 16 x 4 DOCSIS 3.0 Cable Modem
Ethernet cable
Power adapter
Manuals & Guides
Product Datasheet/Brochure (PDF)
Quick Start Guide (PDF)
Search
Q: Questionwill this work with comcast?(3 answers)
A: AnswerYes, this unit will work with Comcast.Answered by CommunityAnswer
Q: QuestionDoes the Arris Surfboard SBG10 need to be updated periodically and, if so, how?(1 answer)
A: AnswerThe Cable Operators (MSOs) have complete control of what cable modem/gateway hardware they will allow installed and the firmware it uses, on their cable plant. This means anything directly connected to the cable plant (COAX) in your house. They do this to ensure that nothing happens to anyone upstream from your connections. Cable Operators follow the DOCSIS Specifications that control this methodology of firmware upgrades as well as providing security for the firmware upgrades. Cable Operators also run both the products and firmware through their own test cycles to approve any manufacturers’ modems, wireless gateways, and the associated firmware updates for deployment. This is not an ARRIS only implementation, but the required implementation of any cable device manufacturer. After an MSO has tested and approved a new version of firmware for a cable device, they will then “push” that new firmware out to the devices.Answered by ARRIS SURFboard Team
Q: Questionis this compatible with spectrum(2 answers)
A: AnswerYes, this model is Spectrum Cable compatible.Answered by CommunityAnswer
Q: QuestionCan this be used with Suddenlink cable?(2 answers)
A: AnswerYes, this unit is compatible with Suddenlink cable.Answered by CommunityAnswer
- A: AnswerYou can opt for SBG10 for your requirements. The Wi-Fi range is subjective based on construction materials and other environmental factors, it should meet the needs of a home under 2500 sq ft if it is centrally located.
Answered by ARRIS SURFboard Team
- A: AnswerI had similar problems and tried much as you did to resolve and finally had to replace the modem.
Answered by Cher
- A: AnswerI have Cox also. I didn't need anything, just opened the box and plugged it in.
Answered by gordo
Q: QuestionWill this work with WOW internet?(2 answers)
A: AnswerYes, this unit is compatible with WOW internet service provider.Answered by CommunityAnswer
Reviews
Rating 4.5 out of 5 stars with 2252 reviews
4.5Rating by feature
- 4.5Setup
Rating 4.5 out of 5 stars
- 4.4Range
Rating 4.4 out of 5 stars
- 4.4Signal Strength
Rating 4.4 out of 5 stars
Customers are saying
Customers have good things to say about the easy setup, affordable price, reliability, and performance of the SURFboard modem and router. They appreciate that it saves them money in the long run and works well for their needs. However, some customers have concerns about the connection, signal strength, compatibility with certain devices, the number of Ethernet ports, and coverage area.
This summary was generated by AI based on customer reviews.
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Rated 5 out of 5 stars
Works great with Xfinity!
I was skeptical going from a separate modem and router to a combo, but I'm glad I made the switch. My old combo didn't support Comcast's new speeds, so I needed to upgrade to realize the full benefits. My 5GHz wireless d/l speed went from about 100Mb/s to over 300Mb/s. Wired stayed the same, but probably because I have an outdated ethernet cable. As far as range, I live in a three story townhome. Router goes on the top floor and has no problem reaching the bottom (third) floor. Remember, internet signal is like an umbrella - it branches out and down. Overall, extremely happy with this deal of the day (99.99)! Also, make sure you rename your SSID and use the same passwords to match your old settings so your devices will reconnect seamlessly. Download and activate through the app, then get on your PC to set up your SSID/passwords. Don't forget to change the default admin password as well!
Posted by RD68
Rated 5 out of 5 stars
Good product
Very good product. Easy to install and get it working. The only negative side is that it doesnt contain the wifi cable so need to purchase it separately. Overall very good product. Signal strength is also very good. It covers my entire house(1500 sq ft) and 10 feet beyond.
Posted by RahulT
Rated 5 out of 5 stars
Great modem
This modem is fantastic. I was renting one from xfinity but this one is way more reliable. Sadly, it doesnt work with Fidium so it will be sitting in the box unless I switch back to Xfinity .
Posted by Pamela